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Added 4 days ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Brossard, QC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 4 days ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Brossard, QC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 4 days ago
US
Warehouse Associate (PM start)
UPS Supply Chain Solutions
Stoney Creek, NB · CA - STONEY CREEK CENTRE (ONHAM)
- Part-time
Added 4 days ago
Customer Experience Associate - Goderich (22.5 Hours/Week)
Scotiabank
Goderich, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 4 days ago
HI
Client Care Representative – Personal Lines Retention
HUB International
Kelowna, BC
- Full-time
As a Personal Insurance Associate for our Retention Team, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your…
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(CAN) Gérant de rayon leader, marchandise générale
Walmart
Levis, QC
- Full-time
Added 4 days ago
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(CAN) Dairy Frozen Associate
Walmart
St. John's, NL
- Part-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 4 days ago
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Optician, Dual Licensed
Walmart
Niagara Falls, ON
- Full-time
Added 4 days ago
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(CAN) Gérant du service à la clientèle
Walmart
Ste.-Foy, QC
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
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(CAN) Stocking 1 Team Associate
Walmart
Bathurst, NB
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 days ago
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(CAN) Préposé aux caisses libre-service
Walmart
Ste.-Foy, QC
- Part-time
Added 4 days ago
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(CAN) Asset Protection Associate
Walmart
Nanaimo, BC
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
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(CAN) Meat Associate
Walmart
Calgary, AB
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 4 days ago
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(CAN) Produce Stocker
Walmart
Bedford, NS
- Full-time
Added 4 days ago
WC
(CAN) Food & Consumables Team Associate
Walmart Canada
Welland, ON
- Contract
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 4 days ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Welland, ON
- Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 4 days ago
UO
Student Library Associate
University of Niagara Falls Canada
Niagara Falls, ON
- Volunteer
Added 4 days ago
ZC
Employment Lawyer (Associate)
ZSA Canada
Ottawa, ON
- Full-time
Our client, a leading national law firm is looking to hire a junior employment associate to join their top-tier team handling complex employment matters. The ideal candidate will have…
Added 4 days ago
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Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 4 days ago
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Associate Optometrist
Specsavers
ON · Simcoe, ON
- Contract
Associate Optometrist – Changing lives through better sight
Added 4 days ago
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Driver-Mover (Full Time)
WINS (Women In Need Society)
Calgary, AB
- Full-time
With the assistance of the Moving Associate and Inventory Associates (Donations Centre) or Store Teams (retail locations), carefully and efficiently load and unload donations/inventory
Added 4 days ago
GI
Associate Portfolio Manager
Gold Investment Management Ltd.
AB · Edmonton, AB
- Full-time
Immediately registerable as Associate Advising Representative (AAR) or Advising Representative (AR). Existing registrations transferable to a new firm are accepted. New registrations must…
Added 4 days ago
DS
Warehouse Associate I
DGI Supply Canada
Mississauga, ON
- Full-time
The Warehouse Associate I is responsible for performing a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This includes functions of…
Added 4 days ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON
- $75,000 to $246,000 CAD / year
- Full-time
Added 4 days ago
RJ
Corporate Actions Associate
Raymond James Ltd.
Vancouver, BC
- Full-time
The position of Corporate Actions Associate requires the ability to effectively balance varied functions, while maintaining our high level of service and attention to detail. Proven…

Scotiabank

Customer Experience Associate - Goderich (22.5 Hours/Week)

Goderich, ON, N7A 1M5, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 277812

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Goderich

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, proactive service by understanding customer needs, processing everyday banking transactions, and building lasting relationships. Identify simple sales opportunities and help customers use mobile and self-service banking tools.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be professional, friendly, comfortable with simple sales, available for a flexible schedule, and eager to learn and contribute to a team.

Skills

Customer Service
Relationship Building
Needs Discovery
Active Listening
Transaction Processing
Simple Sales
Digital Banking
Mobile Banking Applications
Technical Skills
Communication
Problem Solving
Teamwork
Flexible Scheduling

Benefits

Professional Development
Internal Training
Competitive Compensation
Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Customer Needs
Active Listening
Banking Transactions
Sales Opportunities
Digital Banking
Mobile Banking Applications
Self-Service Banking
Financial Goals
Technical Skills
Target-Based Performance
Teamwork
Professional Development

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