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Added 8 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
AB
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 8 mins ago
Customer Experience Associate - Kildonana Place, Winnipeg, MB (30 hours per week)
Scotiabank
Winnipeg, MB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 8 mins ago
Senior Customer Experience Associate - Queenston & Nash (26.25 hours/week)
Scotiabank
Hamilton, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 8 mins ago
Senior Customer Experience Associate - Somerset & Bronson, Ottawa, ON (37.5 hours/week)
Scotiabank
Ottawa, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 8 mins ago
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Outbound Warehouse Manager
Sysco
Mississauga, ON · Sysco Central Ontario
- Full-time
· Maintains harmony among workers and resolves grievances with HR support
Added 8 mins ago
Field Operations Associate
Grainger Businesses
Sarnia, ON
…business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the branch and on customer's sites. All aspects of this role…
Added 8 mins ago
Production Associate - Product Separator - 2nd Shift
Cintas
Ottawa, ON
Cintas is seeking a Production Associate – Product Separator to support the Rental Division. The Product Separator is responsible for sorting soiled and often smelly materials such as shop…
Added 8 mins ago
Retail Sales Associate, Carrefour Angrignon
Bell
Montreal, QC
As a Sales Associate, you’ll be an expert in all things tech
Added 8 mins ago
HO
Accounts Payable Associate ( Contract)
Hakim Optical
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…years. With a strong commitment to quality eyewear, exceptional customer service, and continuous growth, Hakim Optical operates a large network of retail locations and corporate operations…
Added 23 mins ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
Collaborate with Associate Director, Acquisition Marketing to develop innovative strategies for face-to-face monthly donor acquisition across the following channels: door-to-door,…
Added 23 mins ago
MR
Par-Time Sales Associate
Match Retail
Burnaby, BC
- $25 CAD / hour
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 23 mins ago
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Sales Associate
Structube
Richmond, BC
- Full-time
Ensure after-sales follow-up in order to track deliveries and answer customer questions;
Added 23 mins ago
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Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
ON · Simcoe, Ontario
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 23 mins ago
TC
Retail Store Associate Part time Seasonal - HomeSense - Viewmount
TJX Companies
Ottawa, ON · Nepean, Ontario
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 23 mins ago
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Operations Manager
NOVO Health Services
Burlington, ON
- Full-time
…management while driving results across safety, compliance, customer service, and financial…
Added 23 mins ago
GT
Sr QA Engineer (POS)
GSPANN Technologies, Inc
Vancouver, BC
- Contract
…and mobility stack, including Oracle Xstore and Xmobile, to support application architecture, development and innovation of new features for our store and consumer solutions. In this role,…
Added 38 mins ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 38 mins ago
SL
E-Commerce Shipping Associate (Seasonal, Part-Time)
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Burlington, ON
- Part-time
Flexible schedules to support your training, race days, or weekend adventures.
Added 38 mins ago
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Sales Associate, Footwear (Seasonal, Part-Time)
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Burlington, ON
- Part-time
Flexible schedules to support your training, race days, or weekend adventures.
Added 38 mins ago
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Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
Flexible schedules to support your training, race days, or weekend adventures.
Added 38 mins ago
Bilingual Wish Discovery Coordinator (12-month contract)/Coordonnateur.trice, exploration des rêves (contrat 12 mois)
Make-A-Wish Canada / Rêves d'enfants Canada
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Added 38 mins ago
Sales Associate-Retail
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…authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to…
Added 38 mins ago
Sales Associate-Retail
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Oshawa, ON
…authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to…
Added 38 mins ago
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…authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to…
Added 38 mins ago
Customer Accounts Advisor
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Prince Albert, SK
Build strong customer relationships to support ownership goals and drive sales.

Scotiabank

Customer Experience Associate - Goderich (22.5 Hours/Week)

Goderich, ON, N7A 1M5, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 277812

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Goderich

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, proactive service by understanding customer needs, processing everyday banking transactions, and building lasting relationships. Identify simple sales opportunities and help customers use mobile and self-service banking tools.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be professional, friendly, comfortable with simple sales, available for a flexible schedule, and eager to learn and contribute to a team.

Skills

Customer Service
Relationship Building
Needs Discovery
Active Listening
Transaction Processing
Simple Sales
Digital Banking
Mobile Banking Applications
Technical Skills
Communication
Problem Solving
Teamwork
Flexible Scheduling

Benefits

Professional Development
Internal Training
Competitive Compensation
Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Customer Needs
Active Listening
Banking Transactions
Sales Opportunities
Digital Banking
Mobile Banking Applications
Self-Service Banking
Financial Goals
Technical Skills
Target-Based Performance
Teamwork
Professional Development

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