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Added 12 mins ago
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Project Manager, Group Benefits Operations
Manulife
Waterloo, ON
- Full-time
…operational effectiveness, risk management, workforce readiness, and financial results. The role applies governance, produces decision-ready insights, and coordinates delivery across…
Added 12 mins ago
PW
Rentals Equipment Administrator
Precision Well Servicing
Cold Lake, AB
- Full-time
Support financial reporting by preparing month-end accruals, maintaining records, generating operational and financial reports, and providing audit documentation as required.
Added 12 mins ago
IF
Security Analyst II - Incident Response
Intact FC
Calgary, AB · Toronto, ON · Montreal, QC
- Full-time
…promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 12 mins ago
IF
Senior Analyst Actuarial - Pricing CL & SL
Intact FC
Calgary, AB · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
…promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 12 mins ago
IF
Inside Property Claims Adjuster
Intact FC
Calgary, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB
- Full-time
…promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 12 mins ago
Workplace Experience Coordinator (12 Month Contract)
Scotiabank
Toronto, ON
Added 12 mins ago
Manager, Portfolio Data Optimization & Modeling
Scotiabank
Toronto, ON
Leverage Excel, Power BI, and Alteryx to deliver actionable insights and scalable solutions that connect portfolio and financial systems.
Added 12 mins ago
Executive Assistant
Scotiabank
Toronto, ON
The Executive Assistant provides high-level administrative support to the Senior Vice President and Chief Financial Officer, Global Wealth Management, the Vice President, FP&A and Asset…
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Financial Advisor - Terry Fox & Campeau
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Ottawa, ON
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Assistant Manager - Victoria Market Branches - Victoria, BC
Scotiabank
Victoria, BC
Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service
Added 12 mins ago
Customer Care Advisor (Client Experience Centre) Halifax NS - January 2027
Scotiabank
Halifax, NS
…to provide the advice and solutions designed to ensure the financial wellbeing of our…
Added 12 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
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Early Careers: Work & Rewards Analyst – Montreal – 2027
WTW
Montreal, QC
- Full-time
Modeling pay structures and conducting financial impact analyses of alternative designs
Added 12 mins ago
ST
Associate, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 12 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 12 mins ago
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Senior Azure Cloud Platform Engineer – Power BI & Informatica
Recrute Action
Toronto, ON
- Contract
Experience in the insurance, banking, or financial services industry.
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Branch Manager
Money Mart
Toronto, ON
Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40…
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Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 12 mins ago
CD
Senior MuleSoft Lead / MuleSoft Integration Architect
Cloud Data Vision
Canada
- Contract
Experience in Banking / Financial Services integrations.
Added 12 mins ago
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Customer Service Experience Representative
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 12 mins ago
CN
Analyste d'affaires / Business Analyst
C.A.T. North America Inc.
Vaudreuil-Dorion, QC
- Full-time
…key part in supporting the implementation and optimization of financial systems, with a primary focus on Microsoft Dynamics GP, our current financial system. Looking ahead, you will also be…
Added 12 mins ago
A
Customer Service Experience Representative
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 13 mins ago
BS
Sr. Java Developer
Brainhunter Systems Ltd
Toronto, ON
- Contract
Added 13 mins ago
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Project Controls Coordinator
ONxpress
Toronto, ON
- Full-time
…closely with the Design Management team, you will help drive financial performance, maintain project controls, and ensure alignment between technical delivery and commercial…
Added 13 mins ago
AI
Senior Financial Analyst
Axis Insurance
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
As Senior Financial Analyst a typical day might include:

Scotiabank

Customer Experience Associate - Goderich (22.5 Hours/Week)

Goderich, ON, N7A 1M5, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 277812

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Goderich

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, proactive service by understanding customer needs, processing everyday banking transactions, and building lasting relationships. Identify simple sales opportunities and help customers use mobile and self-service banking tools.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be professional, friendly, comfortable with simple sales, available for a flexible schedule, and eager to learn and contribute to a team.

Skills

Customer Service
Relationship Building
Needs Discovery
Active Listening
Transaction Processing
Simple Sales
Digital Banking
Mobile Banking Applications
Technical Skills
Communication
Problem Solving
Teamwork
Flexible Scheduling

Benefits

Professional Development
Internal Training
Competitive Compensation
Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Customer Needs
Active Listening
Banking Transactions
Sales Opportunities
Digital Banking
Mobile Banking Applications
Self-Service Banking
Financial Goals
Technical Skills
Target-Based Performance
Teamwork
Professional Development

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