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Added 9 mins ago
BI
Food Service Team Member
Bento Inc.
Calgary, AB
- $17 CAD / hour
- Full-time
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic…
Added 9 mins ago
LC
Community & Communications Coordinator
Lincoln Chamber of Commerce
Beamsville, ON
- Part-time
This is an exciting time to join our team. As our Community & Communications Coordinator, you’ll not only play a vital role in how we show up - you’ll also be introduced to an incredible…
Added 9 mins ago
R&
Operations Officer I
Robertson & Company Ltd.
Toronto, ON
- Contract
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 9 mins ago
HI
Information Security Specialist
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Contract
Join us and be part of the team working to make a difference.
Added 9 mins ago
P
Order Coordinator
Pharmacy.ca
Toronto, ON · North York, ON
- $21 to $25 CAD / hour
- Temporary
Respond to routine client inquiries and direct complex matters to the appropriate team member.
Added 9 mins ago
ML
Litigation Lawyer
Marshall Law Group
Caledonia, ON
- Full-time
Litigation Lawyer (5+ Years) - Run Your Own Practice, With a Team Behind You
Added 9 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Collingwood, ON
- $21.5 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 9 mins ago
P
Outside Sales Specialist
ProxyLink
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
Added 9 mins ago
FB
Janitor
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
Ensure all shared and team member spaces are well maintained, including eating areas, washrooms, and locker rooms.
Added 9 mins ago
OS
Manager, Win50 Operations
OEG Sports & Entertainment
AB · Edmonton, AB
- Full-time
Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.
Added 9 mins ago
Investment Associate (Contract position)
The Canada Life Assurance Company
Winnipeg, MB
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 9 mins ago
Senior Advisor Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 9 mins ago
SS
Registered Practical Nurse - Temp Full Time Evenings
Sienna Senior Living
Toronto, ON · Etobicoke, ON
- Full-time
You will be a welcomed member of the Sienna Senior Living team and impact in the following ways:
Added 9 mins ago
PF
Planogram Designer
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
…of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career…
Added 9 mins ago
PF
Service Desk Technician Level I
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
In addition to a highly competitive salary, we offer free parking, exclusive team member offers, employee assistance and health and wellness programs and opportunities for development and…
Added 9 mins ago
S
General Clerk (Scottsdale Centre)
Save-On-Foods
Delta, BC · Scottsdale Centre - Delta BC
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 9 mins ago
PF
Quality Assurance Specialist (Distribution)
Pattison Food Group
Edmonton, AB · AB Field Office - Edmonton AB
- Full-time
…of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career…
Added 9 mins ago
S
Overnight General Clerk (Scottsdale Centre)
Save-On-Foods
Delta, BC · Scottsdale Centre - Delta BC
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 9 mins ago
Team Member
Poulet Rouge
Laval, QC
As a team member, you will play a key role in daily operations and in delivering a consistent, high-quality customer experience.
Added 9 mins ago
S
Department Manager, Deli
Save-On-Foods
Winfield, BC
- Full-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 9 mins ago
S
Grocery Clerk
Save-On-Foods
Airdrie, AB
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 9 mins ago
Undergraduate Nursing Employee
Winnipeg Regional Health Authority
Selkirk, MB
…Psychiatric Nurse (RPN) practice. The UNE is an unregulated member of the collaborative health care team who provides *patient centred care with the supervision of the RN or RPN. The…
Added 9 mins ago
Mobile Crisis Worker
Winnipeg Regional Health Authority
Selkirk, MB
As a team member of the Crisis Stabilization Unit (CSU), the Crisis Worker (CW) assists the team to provide crisis intervention services to individuals, and their families and natural…
Added 9 mins ago
G
Associate Lawyer – Civil Litigation (Sexual Abuse & Assault Claims)
Go2STAFFING
ON · North York (Fairview / Henry Farm / Oriole), Ontario
- Full-time
…abuse and sexual assault claims to join its growing litigation…
Added 9 mins ago
Rehabilitation Assistant - Rehabilitation Services
Nova Scotia Health and IWK Health
Annapolis Royal, NS
Under the direction of the Manager, and under the supervision of therapists, the Rehabilitation Assistant, as an active member of the patient care team, works with individuals, families and…

Scotiabank

Customer Experience Associate - Goderich (22.5 Hours/Week)

Goderich, ON, N7A 1M5, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 277812

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Goderich

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, proactive service by understanding customer needs, processing everyday banking transactions, and building lasting relationships. Identify simple sales opportunities and help customers use mobile and self-service banking tools.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be professional, friendly, comfortable with simple sales, available for a flexible schedule, and eager to learn and contribute to a team.

Skills

Customer Service
Relationship Building
Needs Discovery
Active Listening
Transaction Processing
Simple Sales
Digital Banking
Mobile Banking Applications
Technical Skills
Communication
Problem Solving
Teamwork
Flexible Scheduling

Benefits

Professional Development
Internal Training
Competitive Compensation
Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Customer Needs
Active Listening
Banking Transactions
Sales Opportunities
Digital Banking
Mobile Banking Applications
Self-Service Banking
Financial Goals
Technical Skills
Target-Based Performance
Teamwork
Professional Development

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