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Added 9 mins ago
FG
Flying Tiger Copenhagen - Sales Associate - Vaughan Mills
Fox Group Canada Inc.
ON
- Part-time
We are looking for a Sales Associate who is an enthusiastic team player with a passion for retail and customer experience. The ideal candidate brings positive energy, enjoys working…
Added 9 mins ago
C
Associate Site Director (Onsite)
CNX
Chatham-Kent, ON · CAN Chatham
- Full-time
Join a world-class team in CAN Chatham, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As a…
Added 9 mins ago
OC
Liquor Store Associate - PT (Willow Park)
Otter Co-op
Kelowna, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Process register transactions, refunds, and returns, activate gift cards
Added 9 mins ago
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Client Engagement Associate - Part-time (20hours/week)
CIBC
Dartmouth, NS
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 9 mins ago
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Client Engagement Associate - Part-time (15hours/week)
CIBC
Halifax, NS
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 9 mins ago
Customer Experience Associate - Royal Bay Village, Victoria BC (30hrs/week)
Scotiabank
Victoria, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 9 mins ago
Customer Experience Associate (18.75 hours/week) - Bayview & Millwood Branch
Scotiabank
Toronto, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 24 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Ajax, ON
- Part-time
Accompany customers to the cash register and process their transactions;
Added 24 mins ago
SO
Private Equity Associate - Infrastructure
Spencer Ogden
Toronto, ON
- Full-time
The firm is looking to add an Investment Associate to its growing team. The successful candidate will work closely with senior investment professionals across the full investment lifecycle,…
Added 24 mins ago
TL
HR & Payroll Specialist
The Law Office Management Association (TLOMA)
Toronto, ON
- Full-time
Working closely with the Associate Director, Talent Management and local office management, the Payroll & HR Specialist will play an essential role in assisting to deliver Payroll and HR…
Added 24 mins ago
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P/T Store Sales Associate - adidas Kingston Retail Store (2011)
adidas
Kingston, ON
- Part-time
…customer service. Accountable for accurate and complete sales…
Added 24 mins ago
SO
Private Equity Associate - Infrastructure
Spencer Ogden
Montreal, QC
- Full-time
The firm is looking to add an Investment Associate to its growing team. The successful candidate will work closely with senior investment professionals across the full investment lifecycle,…
Added 39 mins ago
T
Personal Banking Associate - Saint-Hubert, Gaétan-Boucher (18.75 hours)
TD
Longueuil, QC · Saint-Hubert, QC
- Part-time
Added 39 mins ago
TH
Associé(e) de l'avant du magasin aux caisses (temps partiel)
The Home Depot Canada
Vaudreuil-Dorion, QC
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 39 mins ago
KB
Customer Service Associate
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 39 mins ago
ZC
Capital-Markets Associate
ZSA Canada
Calgary, AB
- Full-time
A leading law firm is seeking a talented mid-level Associate to join its Capital Markets Group in Calgary. The ideal candidate will have at least three years of post-call experience at a…
Added 54 mins ago
SW
ScotiaMcLeod Administrative Associate - Toronto Plaza
Scotia Wealth Management
Toronto, ON
- Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 54 mins ago
PV
Sales Associate
Pearle Vision
Coquitlam, BC
- Part-time
The Sales Associate creates exceptional value in the lives of patients by delivering outstanding eye care right in your neighborhood. Join our team and hone your selling and consultative…
Added 54 mins ago
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Associate, Investment Banking, Financial Institutions Group (FIG) - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
Associate, Investment Banking, Financial Institutions Group (FIG) – Toronto, ON
Added 54 mins ago
W
(CAN) Préposé aux caisses libre-service
Walmart
Rivière-du-Loup, QC
- Part-time
…friendly, helpful service and assisting customers as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in…
Added 54 mins ago
W
Front End Checkout Team Associate - (Cashier and Self-Checkout Attendant)
Walmart
Langford, BC
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 54 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 54 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Ajax, ON
Accompany customers to the cash register and process their transactions;
Added 1 hour ago
SC
Overnight Reno Associate - Staples Masonville
Staples Canada
London, ON
- $18.05 to $18.9 USD / hour
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 1 hour ago
T
Personal Banking Associate - Cousineau & Gaetan Boucher (Full time)
TD
Longueuil, QC
- Full-time
…our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.…

Scotiabank

Customer Experience Associate - Guildford Town Centre, Surrey, BC(30Hours/Week)

Surrey, BC, V3R 7B9, Canada

Apply About employer

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Job details

Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277306

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : British Columbia : Surrey

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, processing daily transactions and nurturing long-standing customer relationships. They are responsible for identifying simple sales opportunities and educating clients on mobile banking applications to help them achieve their financial goals.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. A flexible schedule and comfort with technology and sales situations are required to succeed in this target-based environment.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Transaction processing
Financial goal setting
Technology advocacy

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Journey
Mobile Banking
Performance Targets
Retail Banking
Client Relations
Professional Development
Inclusive Culture

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