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Added 1 hour ago
Financial Services Representative
The Police Credit Union Ltd.
Toronto, ON
Full-time
Knowledge of credit bureau reporting regulations and operations within a financial institution.
Added 2 hours ago
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Slave Lake, AB
Contract
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 4 hours ago
Hardware Supply Chain Management - Senior Associate
JPMorgan Chase & Co.
Toronto, ON
Full-time
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate,…
Added 4 hours ago
Associate I - Global Fund Services Operations Service Delivery
JPMorgan Chase & Co.
Toronto, ON
Full-time
Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with…
Added 4 hours ago
Part Time Retail Associate (Optical): Vancouver, BC
Specsavers
Vancouver, BC
Part-time
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Added 4 hours ago
Administrative Associate
Quantum Management Services Ltd.
Toronto, ON
$27 to $29 CAD / hour
Temporary
- Support financial administration by processing invoices, monitoring expenses, reconciling transactions, and maintaining accurate budget records.
Added 4 hours ago
Financial Service Representative
Money Mart
Abbotsford, BC
Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40…
Added 4 hours ago
Financial Service Representative
Money Mart
St. Catharines, ON
Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40…
Added 6 hours ago
Financial Service Representative
Money Mart
Coquitlam, BC
Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40…
Added 6 hours ago
Store Associate (Full-Time)
Giant Tiger
Summerside, PE
Full-time
Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as…
Added 7 hours ago
Financial Service Representative
Money Mart
Vancouver, BC
Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40…
Added 9 hours ago
Core Operations, Associate 2
State Street
Toronto, ON
Full-time
…SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and…
Added 15 hours ago
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Toronto, ON · Etobicoke, ON
Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 19 hours ago
Financial Analyst
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Reports directly to the Associate Director, Student Financial Support. This position performs work independently under general direction from the Associate Director, and interacts with…
Added 19 hours ago
Store Associate
The Salvation Army in Canada
Ottawa, ON
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 19 hours ago
Associate
RBC Dominion Securities
Vancouver, BC
Full-time
…management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC DS and RBC Capital…
Added 20 hours ago
Product Manager, Business Transformation
FirstService Residential Canada
Vancouver, BC
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 20 hours ago
Union Store Associate
The Salvation Army in Canada
Regina, SK
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 20 hours ago
Store Associate
The Salvation Army in Canada
Winnipeg, MB
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 20 hours ago
Store Associate
The Salvation Army in Canada
Guelph, ON
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 20 hours ago
Store Associate
The Salvation Army in Canada
Guelph, ON
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 20 hours ago
Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
Reports directly to the Associate Director, Student Financial Support. This position performs work independently under general direction from the Associate Director, and interacts with…
Added 20 hours ago
Product Manager, Business Transformation
FirstService Residential Canada
Mississauga, ON
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 20 hours ago
Product Manager, Business Transformation
FirstService Residential Canada
Toronto, ON
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 21 hours ago
(CAN) Associé, équipe des activités de protection des biens
Walmart Canada
Montreal, QC
Contract
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…

Scotiabank

Customer Experience Associate - Halifax Main Branch, NS (18.75 Hours / Week)

Halifax, NS, Canada

Posting language: English
Posted: Sep 29, 2026

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Original job description

Requisition ID: 275154

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Nova Scotia : Halifax

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service and processing daily transactions. They are responsible for identifying customer needs, promoting digital banking tools, and contributing to branch sales targets.

Requirements

Candidates should have proven customer service experience and strong technical skills to assist clients with digital banking. The role requires a flexible schedule and the ability to thrive in a target-based, team-oriented environment.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Mobile Banking
Relationship Management
Customer Service
Branch Operations
Transaction Processing
Technical Support
Professional Development

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