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Added 8 mins ago
OR
Wireless Sales Associate - 1199 Guelph S
OSL Retail Services Inc
Guelph, ON
- Other
…biggest and the best: Rogers, Bell, Telus, Koodo, Fido, Public Mobile, Freedom Mobile, Virgin Plus, Lucky Mobile and Chatr to name a…
Added 8 mins ago
IF
IT Technician,
iA Financial Group
Montreal, QC
- Full-time
Install, configure and manage company workstations, mobile devices and IT accessories, while ensuring that inventory, asset and documentation records are kept accurate and up to date.
Added 8 mins ago
M(
[C] Product Designer, Digital Labs (1-year contract)
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
Design for the full fan lifecycle – discovery, purchase, game day in the venue, and engagement at home – across mobile, web and in-venue touch points.
Added 8 mins ago
N
Lead VFX Arist | Chef.fe d’équipe VFX
NBCUniversal
Montreal, QC
- Full-time
Added 8 mins ago
N
Principal Lighting Artist | Artiste Principal.e Éclairage
NBCUniversal
Montreal, QC
- Full-time
…lighting systems, and scalable production from high-end to…
Added 8 mins ago
RK
iOS Developer (12 month contract)
Rakuten Kobo Inc.
Toronto, ON · Kobo-ON-John Street
- Full-time
As an iOS Developer (12 month contract), you will be a critical contributor to the entire Kobo iOS app. You will take ownership over key features, and deliver them from inception to…
Added 8 mins ago
RB
Mortgage Specialist
Royal Bank of Canada
Dorval, QC
- Full-time
Remain mobile to be accessible and accommodate clients’ preferences
Added 8 mins ago
PC
Summer Student, Operation Advancement
PETRONAS Canada
Calgary, AB
- Full-time
Support stakeholder engagement and consolidate feedback during the Operations mobile tool assessment to evaluate user needs support selection
Added 8 mins ago
BC
Systems Administrator
Business Cloud Inc
Toronto, ON
- Full-time
Experience managing macOS and mobile devices.
Added 8 mins ago
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District Vice President, Durham, Canadian Personal Banking
TD
Ottawa, ON
- Full-time
…financial products and services through its retail branch network, mobile app, telephone, Internet banking, and ‘TD Green Machine’ automated banking…
Added 23 mins ago
S
Python Developer with Django & React Experience
Synechron
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
…and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards,…
Added 23 mins ago
2L
Account Manager (Growth + Outbound)247 Labs · Toronto · Hybrid· Full-time
247 Labs
Toronto, ON
- Full-time
…agencies and growing companies hire us to build web platforms, mobile apps and AI tools. We're growing, and we want someone who will help us grow…
Added 23 mins ago
MB
Manager, Digital App & Loyalty
MBI Brands
Markham, ON
- Full-time
…our brands across digital ordering channels, including our mobile apps and third-party aggregator platforms, while driving guest engagement and long-term brand…
Added 23 mins ago
R
Senior TruckMate Support Specialist
Remco
Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
…Driver and Carrier Settlements, Interliner, Maintenance and Mobile…
Added 23 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Thunder Bay, ON
- Full-time
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Added 23 mins ago
C
Consultant, Product Delivery
CIBC
Toronto, ON
- Full-time
…responsible for building, maintaining, and enhancing digital banking (mobile, online) and our ECRM platform with capabilities that address business objectives and ensure an optimal client…
Added 38 mins ago
CK
Maintenance Superintendent
Canadian Kraft Paper Industries Ltd
The Pas, MB
- Full-time
Added 38 mins ago
F
Senior Mobile Engineer (React Native)
Fig
Toronto, ON
- Full-time
You're a React Native specialist with deep experience shipping production apps, from developer tooling through to release pipelines. You're comfortable across the stack in TypeScript,…
Added 38 mins ago
F
Senior Backend Engineer (TypeScript)
Fig
Toronto, ON
- Full-time
Design clear, well-versioned APIs for our mobile app, web apps, and internal systems.
Added 38 mins ago
AT
Embedded Software/Firmware Engineer
Axiomatic Technologies Corporation
Mississauga, ON
- $75,000 to $95,000 CAD / year
Experience developing software for industrial controllers, mobile machinery, or other embedded control applications.
Added 38 mins ago
Mental Health Nurse [RPN]
Bayshore
Brantford, ON
Modern Technology: Utilize company-provided mobile devices for seamless documentation and effective communication
Added 38 mins ago
PSW/LCW
Bayshore
Newmarket, ON
Mobile Devices: Provided for easy documentation and communication
Added 52 mins ago
F
Senior Mobile Engineer (React Native)
Fig
Toronto, ON
- Full-time
You're a React Native specialist with deep experience shipping production apps, from developer tooling through to release pipelines. You're comfortable across the stack in TypeScript,…
Added 52 mins ago
A
Senior Merchandiser/ Merchandiser, Digital Merchandising
Aritzia
Vancouver, BC
- Full-time
…products and content on digital platforms such as our Website and Mobile App. You will work alongside a team of world-class merchandisers while partnering with leadership in publishing and…
Added 52 mins ago
F
Senior Backend Engineer (TypeScript)
Fig
Toronto, ON
- Full-time
Design clear, well-versioned APIs for our mobile app, web apps, and internal systems.

Scotiabank

Customer Experience Associate - Markham Town Square (30 hours/week)

Markham, ON, L3R 0Y8, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278201

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Markham

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and proactively identifying customer needs. They are responsible for building long-standing relationships and promoting digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates must possess strong customer service skills and the ability to work in a target-based environment. A flexible schedule and comfort with simple sales situations and digital technology are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Transaction processing
Financial goal setting
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Branch Banking
Technology
Professional Development
Teamwork
Performance Targets
Mobile Banking

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