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Added 10 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein jour Embauche feu vert
Shoppers Drug Mart
Mascouche, QC
- Full-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 10 mins ago
SD
Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
 Administers financial means tests and manages all aspects of financial assistance within
Added 10 mins ago
MI
Senior Associate Director, Fund Accounting, Private Equity
MUFG Investor Services
Toronto, ON
- $105,000 to $154,000 CAD / year
- Full-time
…investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we…
Added 10 mins ago
MI
Senior Fund Accountant, Real Assets (Yardi)
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
The Senior Associate will play a key role in the delivery of fund administration services to private market clients with a focus on real asset structures. This role is responsible for…
Added 10 mins ago
MI
Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we…
Added 10 mins ago
MI
Junior Associate Director, Operations Training
MUFG Investor Services
Toronto, ON
- $68,250 to $100,100 CAD / year
- Full-time
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with…
Added 10 mins ago
MI
Associate Director, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
…knowledge with the strength of MUFG - one of the world’s largest financial institutions with approximately $3 trillion in…
Added 10 mins ago
MI
Associate, Fund Accounting
MUFG Investor Services
Halifax, NS
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 10 mins ago
MI
Senior Associate, Business Intelligence & Reporting Developer
MUFG Investor Services
Toronto, ON
- $62,250 to $91,300 CAD / year
- Full-time
…knowledge with the strength of MUFG - one of the world’s largest financial institutions with approximately $3 trillion in…
Added 10 mins ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we…
Added 10 mins ago
MI
Associate, Investor Delivery
MUFG Investor Services
Halifax, NS
- Full-time
…investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we…
Added 10 mins ago
RB
Group Advantage Relationship Manager Intern
Royal Bank of Canada
Vancouver, BC
- Full-time
Designation as a Retirement Plans Associate (RPA) and/or Certified Employee Benefit Specialist (CEBS) through the International Foundation of Employee Benefit Plans or be willing to…
Added 10 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Toronto, ON · Vaughan, ON
- Part-time
…work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether…
Added 10 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
Use feedback from Field Merchandisers, Associate Dealers, and internal partners to improve POG quality and the customer experience.
Added 25 mins ago
MI
Junior Associate Director, Operations Training
MUFG Investor Services
Toronto, ON
- $68,250 to $100,100 CAD / year
- Full-time
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with…
Added 25 mins ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 25 mins ago
MI
Associate Director, Client Data Team
MUFG Investor Services
Halifax, NS
- Full-time
…knowledge with the strength of MUFG - one of the world’s largest financial institutions with approximately $3 trillion in…
Added 25 mins ago
SL
Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 25 mins ago
SL
Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 25 mins ago
MI
Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we…
Added 25 mins ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we…
Added 25 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON
- Full-time
Use feedback from Field Merchandisers, Associate Dealers, and internal partners to improve POG quality and the customer experience.
Added 26 mins ago
TH
Loss Prevention Specialist Full Time (RICHMOND HILL)
The Home Depot
Richmond Hill, ON
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…
Added 39 mins ago
MI
Associate, Investor Delivery
MUFG Investor Services
Halifax, NS
- Full-time
…investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we…
Added 39 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Pickering, ON
- Full-time
…will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to…

Scotiabank

Customer Experience Associate - McKenzie Town Centre Branch, AB (18.75 hours/week)

Calgary, AB, T2Z 3X8, Canada

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Job details

Apply by: Nov 7, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 278116

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They are responsible for nurturing long-standing relationships and promoting digital banking tools to help clients achieve their financial goals.

Requirements

Candidates must possess strong customer service skills and the ability to work in a target-based environment. A flexible schedule and comfort with simple sales situations and digital technology are required for success in this role.

Skills

Customer service
Relationship building
Transaction processing
Sales
Digital banking
Technical skills
Communication
Problem solving
Adaptability
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Branch Banking
Retail Banking
Mobile Banking
Performance Targets
Teamwork
Professional Development

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