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Added 16 mins ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
Champion digital enablement by becoming an advocate of the RBC mobile application, promoting regular usage through educating and guiding clients on how to use it
Added 30 mins ago
RM
Registered Nurse - Day Hospital
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
…duties as required. The position supports the Mental Health Mobile Crisis Response Unit (MH MCRU) collaborating with two police services (City Kawartha Lakes and Ontario Provincial Police).…
Added 1 hour ago
GM
Delivery Helper
Gypsum Management and Supply
Langford, BC
- Full-time
Perks - Company discounts (mobile phone, etc.), training programs and opportunities for career advancement, group events, and more.
Added 2 hours ago
RB
Mortgage Specialist
Royal Bank of Canada
Ottawa, ON
- Full-time
· Remain mobile to be accessible and accommodate clients’ preferences
Added 2 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Ottawa, ON
- Full-time
Champion digital enablement by becoming an advocate of the RBC mobile application and wallet, promoting regular usage through educating and guiding clients on how to use it
Added 2 hours ago
RB
Financial Advisor Intern
Royal Bank of Canada
Prince Albert, SK
- Full-time
Educate clients of the features and benefits RBC products and services offer, and help clients with digital, banking including mobile, ATM, and online banking
Added 3 hours ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
QC · Saint-Laurent-de-l'Île-d'Orléans, QC
- Part-time
Ability to be mobile on the sales floor for extended periods of time.
Added 3 hours ago
AU
Security Guard - Shopping Centre
Allied Universal
Vancouver, BC
- $19 CAD / hour
- Full-time
Perform mobile patrols of parking facilities and exterior areas as required.
Added 3 hours ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Calgary, AB
- Full-time
Swick designs and builds its own mobile underground diamond drill rigs in-house. Our rigs are developed specifically to improve safety, mobility, productivity and performance underground,…
Added 3 hours ago
SM
Experienced Underground Diamond Driller Helper
Swick Mining Services
Calgary, AB
- $23 to $29.5 CAD / hour
- Full-time
Swick designs and builds its own mobile underground diamond drill rigs in-house. Our rigs are developed specifically to improve safety, mobility, productivity and performance underground,…
Added 4 hours ago
RB
Mortgage Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
Remain mobile to be accessible and accommodate clients’ preferences
Added 4 hours ago
C
Analyste d’affaires – D365 Business Central (Secteur Manufacturier)
CGI
Montreal, QC
- Full-time
Proficiency in receiving, production tracking, and shipping processes using mobile devices and barcode technologies
Added 5 hours ago
R
Mortgage Specialist- EN
RBC
Montreal, QC
- Full-time
Remain mobile to be accessible and accommodate clients’ preferences
Added 6 hours ago
T
Personal Banking Associate - Ste-Dorothée (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Added 6 hours ago
Events Sales Specialist | Sports, Festivals & Community Events
Rogers Communications
Toronto, ON
Engage customers proactively, understand their needs and recommend appropriate Rogers Internet, TV, Home Security, Mobile and Business solutions.
Added 6 hours ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
Ability to be mobile on the sales floor for extended periods of time
Added 6 hours ago
Customer Experience Associate -Saskatoon CBC & Main Branch (18.75 hours per week)
Scotiabank
Saskatoon, SK
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 7 hours ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
Ability to be mobile on the sales floor for extended periods of time
Added 7 hours ago
CH
Licensed Practical Nurse - Red Deer
CBI Home Health
Red Deer, AB
- Full-time
Proficiency with various healthcare technology (e.g. point of care testing, mobile apps, remote patient monitoring).
Added 7 hours ago
LP
Sessional Instructor - Computer Information Technology
Lethbridge Polytechnic
Lethbridge, AB
- Internship
CIT 2269 Mobile App Development (3 hours per week for 16 weeks).
Added 7 hours ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Montreal, QC · SAINT-LAURENT, QC
- Part-time
Ability to be mobile on the sales floor for extended periods of time.
Added 7 hours ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a…
Added 7 hours ago
E
Junior L1 Software Developer
Ericsson
Ottawa, ON
- Full-time
Approximately 40% of the world's mobile traffic is carried through an Ericsson network. Our 5G Radio Access Network (RAN) solutions are already connecting billions of devices, and we are…
Added 8 hours ago
GD
GARAGE - Store Manager - Les Avenues Vaudreuil
Groupe Dynamite, Inc Garage
Vaudreuil-Dorion, QC · Vaudreuil, Quebec
- Full-time
Social Media Skills, Mobile Device Skills, Microsoft Office (Outlook, Word, Excel) or Open-Office
Added 8 hours ago
GD
GARAGE - Store Manager - Carrefour Angrignon
Groupe Dynamite, Inc Garage
Montreal, QC · LaSalle, Quebec
- Full-time
Social Media Skills, Mobile Device Skills, Microsoft Office (Outlook, Word, Excel) or Open-Office

Scotiabank

Customer Experience Associate - McKenzie Town Centre Branch, AB (18.75 hours/week)

Calgary, AB, T2Z 3X8, Canada

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Job details

Apply by: Nov 7, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 278116

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They are responsible for nurturing long-standing relationships and promoting digital banking tools to help clients achieve their financial goals.

Requirements

Candidates must possess strong customer service skills and the ability to work in a target-based environment. A flexible schedule and comfort with simple sales situations and digital technology are required for success in this role.

Skills

Customer service
Relationship building
Transaction processing
Sales
Digital banking
Technical skills
Communication
Problem solving
Adaptability
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Branch Banking
Retail Banking
Mobile Banking
Performance Targets
Teamwork
Professional Development

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