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Added 1 hour ago
MI
Associate, Nexus, Client Delivery
MUFG Investor Services
Toronto, ON
- $60,000 to $88,000 CAD / year
- Full-time
Reporting to the Associate Director, this is a unique opportunity to join a dynamic, fast-growing company in Financial Services. You Will:
Added 3 hours ago
WC
(CAN) Cashier
Walmart Canada
AB · Edmonton, AB
- Full-time
Added 4 hours ago
C
Associate Insurance Advisor
Co-operators
Yellowknife, NT
- Full-time
The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 4 hours ago
M
Actuarial Specialist (Associate) – Retirement & Health Benefits
Mercer
Montreal, QC
- Other
We are seeking an Actuarial Specialist (Associate) – Retirement & Health Benefits to join our Global Actuarial Services Delivery (GSD Canada) team at Marsh, People and Investments.
Added 5 hours ago
OJ
Lead Associate – Strategic Finance Advisory
Oliver James
NB · New Brunswick, Canada
- Full-time
Are you looking to transition from External Audit into Corporate Accounting & Finance, but don’t know what area makes sense for you?
Added 5 hours ago
OJ
Managing Associate – Strategic Finance Advisory
Oliver James
NB · New Brunswick, Canada
- Full-time
Are you looking to transition from External Audit into Corporate Accounting & Finance, but don’t know what area makes sense for you?
Added 6 hours ago
CC
Commercial Services Associate
Cambrian Credit Union
Winnipeg, MB
- Full-time
Cambrian Credit Union is seeking a Commercial Services Associate to join our Business Services team.
Added 6 hours ago
A
Associate Director Loan Syndications
ATB
Calgary, AB
- Full-time
The Associate Director Loan Syndications is a key role within our Capital Markets division, responsible for the structuring, pricing, execution, and distribution of syndicated loan…
Added 7 hours ago
T
Customer Experience Associate
TD
Prince George, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 hours ago
C
Private Banking Associate
CIBC
London, ON
- Full-time
You will provide administrative and sales support to one or more Private Banking Advisors. As a Private Banking Associate, you will provide exceptional service to Private Banking clients by…
Added 8 hours ago
TC
Tech Ops Analyst II - Inventory & Asset Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 8 hours ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
…Work relevant to the event in conjunction with Director or Associate Director of Event Production. The Event Producer will create programs that meet the client’s needs and are profitable…
Added 9 hours ago
WC
Asset Protection Operations Team Associate
Walmart Canada
Flin Flon, MB
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 9 hours ago
TC
Tech Ops Analyst II - Telecom Expense Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 9 hours ago
PA
Digital Marketing Associate
PKF ANTARES
Toronto, ON
- Full-time
PKF Antares is seeking a motivated and creative Digital Marketing Associate to join our Toronto office. In this hands-on role, you will support the execution of our digital marketing,…
Added 9 hours ago
T
Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 9 hours ago
C
Client Engagement Associate
CIBC
Abbotsford, BC
- Full-time
Added 9 hours ago
Customer Experience Associate - Radisson Branch, AB (30 hours/week)
Scotiabank
Calgary, AB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 9 hours ago
Associate Manager, Financial Underwriting Practices
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Individual insurance is a major part of Canada Life’s Canadian Operations. The Associate Manager, Financial Underwriting Practices will help protect and grow our insurance sales by…
Added 9 hours ago
Analyst or Associate, M&A (Calgary or Edmonton)
EY
AB · Calgary, AB
…accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will be an important part of our talented and highly experienced team and work…
Added 9 hours ago
RB
Relationship Manager Intern, Business Market
Royal Bank of Canada
Surrey, BC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 9 hours ago
SD
Cashier Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 hours ago
EI
Intermediate Claims Adjuster, Accident Benefits (AB)
Echelon Insurance
AB · Alberta, Canada
- Full-time
At CCG, we are committed to delivering exceptional Associate experience. We offer:
Added 10 hours ago
AF
Associate Director Loan Syndications
ATB Financial
Calgary, AB
- Full-time
The Associate Director Loan Syndications is a key role within our Capital Markets division, responsible for the structuring, pricing, execution, and distribution of syndicated loan…
Added 10 hours ago
EI
Senior Accountant-SAP (ECH-ON)
Echelon Insurance
Mississauga, ON
- Full-time
At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Scotiabank

Customer Experience Associate - Mount Pearl, Newfoundland - (15 hours/ week)

Mount Pearl, NL, A1N 1G2, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277368

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Newfoundland and Labrador : Mount Pearl || Canada : Newfoundland and Labrador : St John's

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and nurturing long-standing customer relationships. They also proactively identify customer needs and promote digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates must possess strong customer service skills and the ability to work in a target-based environment. Proficiency in technology and a willingness to assist customers in a professional and efficient manner are essential for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Teamwork

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Customer Service
Relationship Management
Transaction Processing
Mobile Banking
Branch Banking
Retail Banking

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