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Added 7 mins ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies
Added 7 mins ago
NB
Technology Associate
National Bank of Canada
Winnipeg, MB
- Full-time
A career as an Associate at National Bank is a role where your systems thinking, attention to detail, and interest in finance can have a direct impact on clients and advisors. In this role,…
Added 7 mins ago
CC
Full-Time Travel Agent (Brandon, Manitoba)
CAA Club Group
Brandon, MB
- Full-time
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 3 hours ago
J
Registered Nurse
Jobbe
Quispamsis, NB
- Part-time
Part-Time Customer Service Associate - Bilingual
Added 5 hours ago
TO
Associate Portfolio Manager
Tall Oak Capital Advisors
London, ON
- Full-time
Role Description The Associate Portfolio Manager is a full-time, on-site role based in London, ON. This role supports the management of client investment portfolios through research,…
Added 7 hours ago
HB
Part Time Sales Associate - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Surrey, BC
- Part-time
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 7 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Frequent travel encompassing Store visits, audits of policies and standards, managing the maintenance of Store facilities and supervision of customer service standards.
Added 7 hours ago
HB
Seasonal Sales Associate - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 7 hours ago
HB
Part Time Sales Associate - BOSS Outler, Edmonton
HUGO BOSS Canada, Inc.
Edmonton, AB
- Part-time
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 7 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
- Other
Frequent travel encompassing Store visits, audits of policies and standards, managing the maintenance of Store facilities and supervision of customer service standards.
Added 8 hours ago
VA
Veterinary Reception, Client Care, Lynn Valley Animal Hospital
VCA Animal Hospitals
North Vancouver, BC
- Internship
Provide excellent client service, manage appointments, phone calls, emails, admissions/discharges, estimates, invoicing, and payments.
Added 9 hours ago
ST
Financial Business Services Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
…a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of…
Added 9 hours ago
AI
Sales Associate - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
- $40,000 to $90,000 CAD / year
- Full-time
3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
Added 12 hours ago
DC
Associate, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $45,000 to $50,000 CAD / year
- Full-time
As an Associate, Client Service, you’ll play a key part in ensuring our clients receive outstanding support and seamless service, from onboarding new clients to managing ongoing requests…
Added 12 hours ago
GW
Associate Lawyer - Lending
Gowling WLG
Toronto, ON
- Full-time
Gowling WLG’s Toronto office is currently seeking a motivated Associate with 2-5 years of post-call Lending experience with a recognized law firm to join its Lending Group. The successful…
Added 12 hours ago
P
Transaction Services Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Transaction Services Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and unlock your potential…
Added 12 hours ago
TL
Associate Veterinarian
Trout Lake Animal Hospital
Vancouver, BC
- Full-time
Company Description Trout Lake Animal Hospital is a full-service veterinary clinic that provides comprehensive medical, surgical, and preventive care for companion animals. The hospital is…
Added 13 hours ago
TG
Retail Sales Associate - Stade IGA Pro Shop
Tennis Giant
Montreal, QC
- Full-time
…Stade IGA. Le candidat retenu sera responsable de fournir un service client exceptionnel, d’aider aux ventes et de corder des raquettes de tennis. Nous accueillons les candidats ayant une…
Added 13 hours ago
TG
Retail Sales Associate - IDS Tennis Club Pro Shop
Tennis Giant
Montreal, QC
- Full-time
…de l’IDS. Le candidat retenu sera responsable de fournir un service client exceptionnel, d’aider aux ventes et de corder des raquettes de tennis. Nous accueillons les candidats ayant une…
Added 13 hours ago
S
Seasonal Associate
sephora.com
Regina, SK
- $17 to $20 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 14 hours ago
FN
EDGE Program, Technical Sales & Consulting: Account Manager (Canada)
FAMU National Alumni Association
Brampton, ON
- Full-time
The ability to travel 10-40% of the time. Can vary depending on client and needs.
Added 14 hours ago
HB
Part Time Sales Associate - BOSS Store - Rideau
HUGO BOSS Canada, Inc.
Ottawa, ON
- Part-time
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 15 hours ago
T
PIA Client Service Associate
TD
Montreal, QC
- Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 15 hours ago
T
TDIP - Associate Director, Relationship Management
TD
Toronto, ON
- Full-time
As a trusted advisor, the Associate Director develops deep client relationships, delivers deposit, treasury, operational banking and credit solutions, and partners across TD to support…
Added 15 hours ago
S
Seasonal Associate
sephora.com
Prince George, BC
- $19.85 to $24.8 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…

Scotiabank

Customer Experience Associate - Parc & Fairmount, Montreal, QC - 22.5 hours/week

Montreal, QC, H2V 4G4, Canada

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Job details

Apply by: Oct 10, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Requisition ID: 275390

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They also promote digital banking tools and contribute to branch sales targets through proactive relationship building.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts simply. Proficiency in both English and French is required, along with a flexible schedule and comfort in sales situations.

Skills

Customer service
Sales
Relationship building
Technical skills
Digital banking
Communication
Problem solving
Financial goal setting
Transaction processing
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Retail Banking
Sales
Digital Banking
Financial Services
Relationship Management
Transaction Processing
Client Relations
Professional Development
Team-oriented
Performance-based

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