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Added 5 mins ago
R
Associate Portfolio Manager
RBC
AB
- Full-time
…Relationship Management, Interpersonal Relationships, Investment Banking, Investment Consulting, Investment Management, Private Banking, Product…
Added 5 mins ago
CG
Associate, Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Associate, Wealth Advisor - Stenner Wealth Partners+
Added 21 mins ago
Associate, Investment Banking, Financial Institutions Group (FIG) - Toronto, ON
Scotiabank
Toronto, ON
Associate, Investment Banking, Financial Institutions Group (FIG) – Toronto, ON
Added 21 mins ago
ScotiaMcLeod Senior Associate - Laval, Qc
Scotiabank
Laval, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 50 mins ago
MI
Senior Associate, Regulatory Reporting (Form PF / CPO-PQR)
MUFG Investor Services
Toronto, ON
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 1 hour ago
R
Private Banking Associate
RBC
North Vancouver, BC · Vancouver, BC
- Full-time
As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email…
Added 1 hour ago
Analyst or Associate, M&A (Calgary)
EY
AB · Calgary, AB
Associate: Minimum 4+ years of relevant work experience (e.g. Investment banking, M&A, financing, corporate development, financial analysis, etc.).
Added 3 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Acts as the primary client contact to uncover financial needs and provide holistic banking and investment solutions in compliance with regulatory and compliance policies. Works…
Added 1 day ago
K
Associate Vice President, Corporate Finance
KPMG
Calgary, AB · AB · Winnipeg, MB · Edmonton, Alberta
- Full-time
…(OSC)-regulated entity through which KPMG LLP provides investment banking services in Canada. KPMG Corporate Finance services are principally comprised of merger, acquisition and…
Added 1 day ago
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Customer Experience Associate - Blind River, ON (18.75 hours/week)
Scotiabank
Blind River, ON
- Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…
Added 2 days ago
S
Customer Experience Associate - Whitehorse, YT (26.25 hours/week)
Scotiabank
Whitehorse, YT
- Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
NB
Wealth Management Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Wealth Management Associate in the Private Banking 1859 sector at National Bank, you will offer services and advice to a discerning high-net-worth clientele. In this role, you…
Added 2 days ago
NB
Private banking associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Banking Associate with Private Banking 1859 banking services at National Bank is an opportunity to offer wealth management services and advice to a discerning high-net-worth…
Added 2 days ago
Customer Experience Associate - Clarenville, NFLD - 18.75 hours/week
Scotiabank
Clarenville, NL
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
RB
Private Banking Associate
Royal Bank of Canada
Ottawa, ON
- Full-time
This is an opportunity for candidates to express their interest in future Private Banking Associate positions. Qualified applicants will be contacted to review their resume in more detail.
Added 2 days ago
PC
Transaction Services Senior Associate - Financial Services (Bilingual FR/EN)
PwC Canada
Vancouver, BC
- Full-time
…and other M&A activities on companies across the Insurance, Banking & Capital Markets, Asset & Wealth Management and Fintech subsectors. As part of our team, you’ll have the opportunity to…
Added 2 days ago
R
Private Banking Associate
RBC
Ottawa, ON
- Full-time
This is an opportunity for candidates to express their interest in future Private Banking Associate positions. Qualified applicants will be contacted to review their resume in more detail.
Added 2 days ago
RB
Associate Director, Loan Syndications, Corporate Client Group
Royal Bank of Canada
Toronto, ON
- Full-time
…foreign multinationals, financial sponsor-owned businesses, private and small to medium cap public Canadian…
Added 2 days ago
Customer Experience Associate - Brossard, QC - 15 hours/week
Scotiabank
Brossard, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
Customer Experience Associate - Parc & Fairmount, Montreal, QC - 18.75 hours/week
Scotiabank
Montreal, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
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Administration Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
BMO Private Wealth is centered on long‑term client relationships. We support high‑net‑worth clients and families with tailored advice across investments, planning, and complex banking…
Added 2 days ago
R
Associate Director, Loan Syndications, Corporate Client Group
RBC
Toronto, ON
- Full-time
…foreign multinationals, financial sponsor-owned businesses, private and small to medium cap public Canadian…
Added 2 days ago
MI
Junior Associate Director, Fund Accounting
MUFG Investor Services
Vancouver, BC
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 2 days ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…

Scotiabank

Customer Experience Associate, Part-Time - Unity Square Branch, Edmonton, AB (18.75 Hours/Week)

Edmonton, AB, T5K 2S5, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Requisition ID: 275864

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Edmonton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They also promote digital banking solutions and contribute to branch sales targets through proactive engagement.

Requirements

Candidates should possess proven customer service skills and the ability to explain complex concepts simply. A flexible schedule and comfort with simple sales situations are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Transaction processing
Teamwork
Adaptability

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Transaction Processing
Relationship Management
Branch Operations
Customer Service
Technical Support
Retail Banking

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