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Added 22 mins ago
MI
Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
The Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 22 mins ago
KR
Senior Cross-Border Tax Associate
Kassen Recruitment
St. Catharines, ON
- $70,000 to $90,000 CAD / year
- Full-time
A well-regarded accounting firm is seeking a Cross-Border Tax professional to join its tax practice. This opportunity is ideal for someone with strong expertise in U.S. and Canadian…
Added 22 mins ago
HO
Accounts Payable Associate
Hakim Optical
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking an Accounts Payable Associate to join our established accounting team. This existing position plays an important role in supporting the day-to-day accounts payable function…
Added 37 mins ago
R
Associate Portfolio Manager
RBC
AB
- Full-time
As an Associate Portfolio Manager, you are a key member of a professional team charged with building and managing a high performance investment counselling franchise, the Associate works…
Added 37 mins ago
T
Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
…apply for the position of Financial Planning Client Service Associate…
Added 37 mins ago
MM
Actuarial Specialist (Associate) – Retirement & Health Benefits
Marsh McLennan
Montreal, QC
- Full-time
We are seeking an Actuarial Specialist (Associate) – Retirement & Health Benefits to join our Global Actuarial Services Delivery (GSD Canada) team at Marsh, People and Investments.
Added 37 mins ago
C
Creditor Sales Insurance Associate
CIBC
Toronto, ON
- Full-time
…timely, clear, and personalized. As a Creditor Sales Insurance Associate, you’ll support mortgage clients after a warm handoff from a Mortgage Advisor to understand their needs and explore…
Added 37 mins ago
C
Associate Financial Advisor (contract)
CIBC
Oshawa, ON
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 37 mins ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Dartmouth, NS
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 37 mins ago
CG
Associate, Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Associate, Wealth Advisor - Stenner Wealth Partners+
Added 52 mins ago
Associate, Investment Banking, Financial Institutions Group (FIG) - Toronto, ON
Scotiabank
Toronto, ON
Associate, Investment Banking, Financial Institutions Group (FIG) – Toronto, ON
Added 52 mins ago
ScotiaMcLeod Senior Associate - Laval, Qc
Scotiabank
Laval, QC
Added 52 mins ago
RJ
Securities Associate
Raymond James
Vancouver, BC
- Full-time
Added 52 mins ago
SJ
Artificial Intelligence Engineer
So Jobs
Toronto, ON
- $148,200 to $169,100 CAD / year
- Full-time
Added 52 mins ago
KR
Senior Cross-Border Tax Associate
Kassen Recruitment
Mississauga, ON
- $70,000 to $90,000 CAD / year
- Full-time
A well-regarded accounting firm is seeking a Cross-Border Tax professional to join its tax practice. This opportunity is ideal for someone with strong expertise in U.S. and Canadian…
Added 1 hour ago
TI
Database Administrator
Teckhorizon Inc
Toronto, ON
- Contract
Microsoft Certified: Azure Database Administrator Associate.
Added 1 hour ago
MI
Senior Associate, Regulatory Reporting (Form PF / CPO-PQR)
MUFG Investor Services
Toronto, ON
- Full-time
Keep up to date with applicable regulations and accounting standards/jurisdiction requirements.
Added 1 hour ago
R
Private Banking Associate
RBC
North Vancouver, BC · Vancouver, BC
- Full-time
As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email…
Added 1 hour ago
Analyst or Associate, M&A (Calgary)
EY
AB · Calgary, AB
…accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will be an important part of our talented and highly experienced team and work…
Added 2 hours ago
UF
Associate Director, Stewardship
UHN Foundation
Toronto, ON
- Contract
The Associate Director, Stewardship provides strategic leadership for UHN Foundation’s donor recognition program, ensuring meaningful and impactful recognition that celebrates philanthropy…
Added 3 hours ago
TS
Associate, Transaction Banking Product Development
TD Securities
Toronto, ON
- Full-time
The Associate, Transaction Banking Product Development is a member of the TB Product Transformation team and will report directly to the Director, TB Payments, Product Transformation. The…
Added 4 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
…building efforts and identify centres of influence (e.g. law and accounting firms) and two-way referral…
Added 4 hours ago
TS
Associate – Payables and Receivables Product Management, Transaction Banking Product
TD Securities
Toronto, ON
- Full-time
Added 4 hours ago
NB
Associate
National Bank of Canada
Sorel-Tracy, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 6 hours ago
T
Associate, Transaction Banking Product Development
TD
Toronto, ON
- Full-time
The Associate, Transaction Banking Product Development is a member of the TB Product Transformation team and will report directly to the Director, TB Payments, Product Transformation. The…

Scotiabank

Customer Experience Associate - Petawawa, ON (18.75 hours/week)

Petawawa, ON, K8H 1X3, Canada

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Job details

Posting language: English
Posted: Sep 24, 2026

Original job description

Requisition ID: 274593

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Petawawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate provides exceptional service by processing daily transactions and proactively identifying customer financial needs. They also act as a technology expert to guide clients through mobile banking applications and digital self-service options.

Requirements

Candidates should possess strong customer service skills and the ability to thrive in a target-based environment. A flexible schedule and comfort with simple sales situations are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Mobile Banking
Relationship Management
Customer Service
Transaction Processing
Retail Banking
Professional Development

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