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Added 1 hour ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
- Collaborer avec les services internes pour répondre aux demandes des clients et garantir une expérience client positive
Added 1 hour ago
MW
Associate Investment Advisor
Manulife Wealth
Pointe-Claire, QC
- Full-time
Learn the business. Work alongside our advisors, sit in on client meetings, and get comfortable with markets, investments, and wealth planning.
Added 1 hour ago
T
Customer Experience Associate-HNB
TD
Hamilton, ON · Burlington, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate
TD
Campbell River, BC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate
TD
Hamilton, ON · Ancaster, ON · London, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
T
Customer Experience Associate
TD
AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
Store Associate
Sherwin-Williams
Winnipeg, MB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 hour ago
Store Associate
Sherwin-Williams
Red Deer, AB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 hour ago
Veterinarian - Signal Hill Animal Clinic
VetStrategy / Daubigny
Calgary, AB
…stage of their companions’ lives. We offer a wide range of services, including preventative medicine, dentistry, diagnostics, surgery, and…
Added 1 hour ago
Veterinarian - Signal Hill Animal Clinic
VetStrategy / Daubigny
Calgary, AB
…stage of their companions’ lives. We offer a wide range of services, including preventative medicine, dentistry, diagnostics, surgery, and…
Added 1 hour ago
TG
Associate Director, Brand Marketing
TaylorMade Golf Company
Woodbridge, ON · HQ - Woodbridge - Canada
- Full-time
Ability to develop and implement marketing strategies to promote a company's products or services.
Added 1 hour ago
AG
QA/QC Associate
Alstar Group
Calgary, AB
- Full-time
Alstar Group of Companies Ltd. has provided quality construction services to the oil and gas industry since 1969. Based in Calgary, with projects across Western Canada, we are leaders in…
Added 1 hour ago
IF
Associate, Sales and Customer Service - Bilingual
Intact FC
Laval, QC
- Full-time
…communication and people skills, we may be a good fit! As an Associate, Sales and Customer Service, you’ll become a trusted advisor in helping Canadians protect the things they care…
Added 1 hour ago
HE
Entry Level Direct Marketng Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $46,000 CAD / year
- Full-time
We’re looking for an Entry-Level Marketing Associate who is eager to learn, contribute, and grow within a collaborative environment.
Added 1 hour ago
G
Practitioner Network Administrative Associate
GreenShield
Toronto, ON
- $43,721 to $68,706 CAD / year
- Full-time
…benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit…
Added 1 hour ago
CG
Food Service Director
Compass Group Canada
Hamilton, ON
- Full-time
Respond to client, customer, and associate concerns in a timely and professional manner.
Added 1 hour ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Baie-Comeau, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Baie-Comeau, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
PC
Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)
PwC Canada
Montreal, QC
- Full-time
Join our Managed Security Services team as a Senior Associate, Workflows and Automation (Sr. ServiceNow Developer), playing a critical role in how we detect, manage, and respond to security…
Added 1 hour ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Toronto, ON
Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.
Added 1 hour ago
R
Senior Manager, Royal Distinction Associates
RBC
Montreal, QC
- Full-time
Drive retention and growth outcomes by developing and maintaining high Associate capability and engagement, empowering your team to deliver exceptional experiences that translate directly…
Added 1 hour ago
MT
Specialist, MT Academy (13-month contract)
McCarthy Tétrault LLP
Toronto, ON
- Temporary
…attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to…
Added 1 hour ago
MT
Specialist, MT Academy (13-month contract)
McCarthy Tétrault LLP
Vancouver, BC
- Temporary
…attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to…
Added 1 hour ago
Administrative Associate - Tourism
City of Regina
Regina, SK
Knowledge of office administration processes and customer/client services.

Scotiabank

Customer Experience Associate - Prince Albert, SK (18.75 hours/week)

Prince Albert, SK, S6V 8E3, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

Requisition ID: 275424

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Saskatchewan : Prince Albert

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and building long-standing customer relationships. They also proactively identify sales opportunities and assist clients in adopting digital and mobile banking technologies.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. A flexible schedule and comfort with simple sales situations are required to succeed in this target-based environment.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Technology advocacy

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Mobile Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Client Relations
Technology Adoption

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