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Added 4 mins ago
AC
Administrative Assistant to the Chair, Community Studies
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
…governance support to Academic Chair of Community Studies, Associate Chairs, and program faculty to ensure the effective, compliant, and efficient operation of academic…
Added 5 mins ago
FG
Flying Tiger Copenhagen - Sales Associate - Vaughan Mills
Fox Group Canada Inc.
ON
- Part-time
We are looking for a Sales Associate who is an enthusiastic team player with a passion for retail and customer experience. The ideal candidate brings positive energy, enjoys working…
Added 5 mins ago
FG
MANGO - Assistant Store Manager - Markville
Fox Group Canada Inc.
ON · Markham, Ontario
- Full-time
Added 5 mins ago
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Associate Site Director (Onsite)
CNX
Chatham-Kent, ON · CAN Chatham
- Full-time
Join a world-class team in CAN Chatham, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As a…
Added 5 mins ago
OC
Liquor Store Associate - PT (Willow Park)
Otter Co-op
Kelowna, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Added 5 mins ago
R
Nike - Seasonal Athlete (Seasonal Sales Associate) - Masonville Place
Retailors
London, ON
- Part-time
As our Nike Store Seasonal Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer…
Added 5 mins ago
C
Client Engagement Associate - Part-time (20hours/week)
CIBC
Dartmouth, NS
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 5 mins ago
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Client Engagement Associate - Part-time (15hours/week)
CIBC
Halifax, NS
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 5 mins ago
WM
Residential Operations Manager
Waste Management, Inc. (WM)
Sudbury, ON
- Full-time
Associate's Degree (accredited) or in lieu of a degree,
Added 5 mins ago
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Cube Developer
Synechron
Mississauga, ON
- Full-time
Added 5 mins ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Markham, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 5 mins ago
Customer Experience Associate - Royal Bay Village, Victoria BC (30hrs/week)
Scotiabank
Victoria, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 5 mins ago
Customer Experience Associate (18.75 hours/week) - Bayview & Millwood Branch
Scotiabank
Toronto, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 19 mins ago
KB
Department Manager - Lighting/Electrical/Plumbing
Kent Building Supplies
Fredericton, NB
- Full-time
…participating in meetings in addition to the duties of a sales…
Added 20 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
Engineering, or a related field (e.g., Associate's degree in
Added 20 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Ajax, ON
- Part-time
Added 20 mins ago
AC
Administrative Assistant to the Chair, Police & Public Safety and Wellness
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
…of Police & Public Safety and Chair of Wellness, along with Associate Chairs and program faculty, ensuring the effective, compliant, and efficient operation of both academic…
Added 20 mins ago
KB
Merchandising Supervisor- Reset
Kent Building Supplies
Charlottetown, PE
- Full-time
Resolve associate and customer concerns professionally while fostering a positive and inclusive work environment.
Added 20 mins ago
T&
Independent Contractor
Trauma & Grief Institute
Ottawa, ON
- Part-time
Practice arrangement: Independent contractor - associate fee-split model.
Added 20 mins ago
SO
Private Equity Associate - Infrastructure
Spencer Ogden
Toronto, ON
- Full-time
The firm is looking to add an Investment Associate to its growing team. The successful candidate will work closely with senior investment professionals across the full investment lifecycle,…
Added 20 mins ago
YE
Senior Mechanical Engineer
YJE Engineering
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Keep the Principal-in-charge or Associate Principal advised of all changes in scope of work and prepares amendments to the contract (e.g. Request of Additional fee-RAF) for review and…
Added 20 mins ago
TL
HR & Payroll Specialist
The Law Office Management Association (TLOMA)
Toronto, ON
- Full-time
Working closely with the Associate Director, Talent Management and local office management, the Payroll & HR Specialist will play an essential role in assisting to deliver Payroll and HR…
Added 20 mins ago
ZC
Litigation Associate
ZSA Canada
Vancouver, BC
- Full-time
Litigation Associate | 4–7 Years | Lower Mainland
Added 20 mins ago
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P/T Store Sales Associate - adidas Kingston Retail Store (2011)
adidas
Kingston, ON
- Part-time
Adheres to adidas’ brand values and Sales Associate competencies.
Added 20 mins ago
SO
Private Equity Associate - Infrastructure
Spencer Ogden
Montreal, QC
- Full-time
The firm is looking to add an Investment Associate to its growing team. The successful candidate will work closely with senior investment professionals across the full investment lifecycle,…

Scotiabank

Customer Experience Associate - Queen Mary (15 hours/week)

Montreal, QC, Canada

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277492

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Montreal-ouest

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by providing exceptional service and processing daily transactions. They are responsible for identifying customer needs, promoting digital banking solutions, and contributing to branch sales targets.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts simply. Proficiency in both English and French is required to interact effectively with clients and colleagues.

Skills

Customer service
Sales
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Communication
Technical Proficiency
Branch Operations

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