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Added 7 mins ago
F
Corporate / Technology Associate Lawyer
Fasken
Vancouver, BC
- Full-time
…include close to half of the Fortune 100 companies, as well as corporate clients, government agencies, regulatory authorities, non-profit bodies and…
Added 7 mins ago
Retail Temporary Sales Associate, Maje, Pacific Centre
SMCP NORTH AMERICA (US, CANADA)
Vancouver, BC
PT Sales Associate Temp at SMCP (Sandro & Maje)
Added 7 mins ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Full-time
Demonstrated ability to drive the business, led by example and support corporate programs
Added 22 mins ago
NB
Associate Director, FX Risk Management Solutions
National Bank of Canada
Toronto, ON
- Full-time
The Risk Management Solutions Group (“RMSG”) at National Bank of Canada Capital Markets is seeking an Associate Director to help expand our Foreign Exchange risk management franchise in…
Added 22 mins ago
TL
In-house Legal Counsel
Toronto Lawyers Association
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
Support corporate matters. Governance, entity structure, and other company-level legal needs as MedMe scales across two countries.
Added 22 mins ago
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Supervisor, Environmental, H&S and Quality
DCM
Calgary, AB
- Full-time
Maintain and improve site environmental, health and safety programs in line with Alberta requirements and DCM corporate standards, including inspections, hazard assessments, chemical and…
Added 22 mins ago
TC
Retail Store Associate Temporary Part Time Winners – Conestoga Mall
TJX Canada – Winners, Marshalls, HomeSense
Waterloo, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 22 mins ago
TL
Legal Counsel
Toronto Lawyers Association
Toronto, ON
- Full-time
…partnership agreements, confidentiality agreements, business associate agreements, SaaS agreements, data protection agreements, software licenses, subcontractor agreements, supplier…
Added 22 mins ago
TC
Assistant Store Manager Winners North Heartland
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
Added 22 mins ago
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Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
Job Details: Job Location: Vancouver - VANCOUVER, BC, Salary Range: Undisclosed, The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development…
Added 22 mins ago
TT
Retail Store Associate Part time Seasonal Winners Steinbach
The TJX Companies, Inc.
Steinbach, MB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 22 mins ago
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Associate Director, Process Engineering
OMERS
Toronto, ON · Head Office Toronto
- Full-time
…across OMERS. As part of the Data and Technology team, the Associate Director, Process Engineering will lead the Process Engineering practice while driving complex, high-impact…
Added 22 mins ago
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Associate Controls Designer
Carrier
Coquitlam, BC
- $71,500 to $121,500 CAD / year
- Full-time
Automated Logic, an industry leader and subsidiary of Carrier, is looking for a talented Associate Controls Designer to join our engineering team. In this role, you will be at the heart of…
Added 22 mins ago
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Sales Associate - Wine Merchant (Trans-Canada Hwy & Cassells St)
Wine Rack
North Bay, ON
- Part-time
An organization that cares about Corporate Social Responsibility
Added 37 mins ago
Senior Accountant-SAP (ECH-ON)
CAA Club Group
Mississauga, ON
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 37 mins ago
TT
Tech Ops Analyst II - Telecom Expense Management
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $67,740 to $94,836 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 37 mins ago
TT
Tech Ops Analyst II - Inventory & Asset Management
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $67,740 to $94,836 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 37 mins ago
TT
Part Time
The TJX Companies, Inc.
Surrey, BC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 37 mins ago
Warehouse Associate
Gates Corporation
Brantford, ON
Errors are recorded and reviewed monthly – the corporate standard is 0.025%
Added 51 mins ago
PC
PwC Private, Senior Associate Bilingual (EN/FR)
PwC Canada
QC · Clarke City, QC
- Full-time
…Feedback, Communication, Compliance Oversight, Compliance Support, Corporate Tax Planning, Corporate Tax Self Assessment, Creativity, Direct Tax, Domestic Restructuring (Taxes), Drafting…
Added 52 mins ago
TC
Retail Store Associate Part Time Winners Lynn Valley Mall
TJX Canada – Winners, Marshalls, HomeSense
North Vancouver, BC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 52 mins ago
TC
Retail Store Associate Part Time Temporary Winners - Conestoga Mall
TJX Canada – Winners, Marshalls, HomeSense
Waterloo, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 52 mins ago
TC
Assistant Store Manager in Training HomeSense Hyde Park
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Scarborough, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 52 mins ago
Customer Experience Associate - Sechelt BC (22.5hrs/week)
Scotiabank
Sechelt, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 52 mins ago
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Paralegal
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Paralegal, you will support the Associate General Counsel for the Global High-Tech and Data Center business, helping deliver practical and timely legal support in a fast-paced, global…

Scotiabank

Customer Experience Associate - Queen Mary (15 hours/week)

Montreal, QC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277492

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Montreal-ouest

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by providing exceptional service and processing daily transactions. They are responsible for identifying customer needs, promoting digital banking solutions, and contributing to branch sales targets.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts simply. Proficiency in both English and French is required to interact effectively with clients and colleagues.

Skills

Customer service
Sales
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Communication
Technical Proficiency
Branch Operations

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