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Added 2 mins ago
TH
Front End Supervisor Full Time 8 Month Contract (Dartmouth)
The Home Depot
Dartmouth, NS
- Full-time
…Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve…
Added 2 mins ago
TH
Seasonal Sales Part Time - OAKVILLE TRAFALGAR
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 mins ago
TH
Department Supervisor Full-Time (3 Month Contract) - 7064 Westend
The Home Depot
Canada
- Full-time
…Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve…
Added 2 mins ago
TH
Flooring Associate Part Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 mins ago
RS
Inventory Associate
Retail Services WIS Corporation
BC · SURREY, BC
- Part-time
We are also looking for associates with experience in Retail, Stock, Customer Service, Cashiering, Sales, Driving, Warehouse Operations, and Gaming. If you have experience in these roles -…
Added 2 mins ago
FT
Commercial Tire Technician, Sault Ste. Marie
Fountain Tire
Sault Ste. Marie, ON
- Other
Fountain Tire Sault Ste. Marie is looking for a responsible, safe, and dedicated associate to join our team as a Commercial Tire Technician!
Added 2 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Mont-Royal, QC
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 2 mins ago
P
Marketing Senior Associate
PwC
Toronto, ON
- Full-time
As a Senior Associate, Marketing, you will support the delivery of integrated B2B marketing programs that advance PwC Canada’s business priorities. Working with colleagues across Marketing,…
Added 2 mins ago
IC
marketing Associate- Part Time
Impact Condo Investments
Richmond Hill, ON
- Part-time
We are looking for a motivated, creative, and detail-oriented Part-Time Marketing Associate to support our growing marketing team in a fast-paced real estate environment.
Added 17 mins ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
London, ON
- Full-time
…leadership role by executing business strategies, driving daily sales goals, and fostering a motivating and inclusive team environment. Let’s break it…
Added 17 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Waterloo, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 17 mins ago
Sales Associate - Softgoods
Sporting Life Group
Markham, ON
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 17 mins ago
NB
Seasonal Retail Sales Associate
New Balance
Ottawa, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 17 mins ago
NB
Retail Sales Associate PT (Seasonal)
New Balance
Niagara-on-the-Lake, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 17 mins ago
BD
24-Sales Associate | Part time
Bain Dépôt
Barrie, ON
- Part-time
We are currently looking for a Parti-Time Sales Associate to join the team at our London store.
Added 17 mins ago
M
Associate Marketing Specialist Intern – Winter 2027 | Stagiaire associé en marketing - hiver 2026
McKesson
Montreal, QC
- Full-time
…Canada, and an automation solutions leader in the US market. The Associate Marketing Specialist Intern is a marketing generalist role that will provide exposure to various aspects of the…
Added 17 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Drummondville, QC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 17 mins ago
BV
SALES ASSOCIATE
Bikini Village
Halifax, NS
- Full-time
Performance bonuses (in-store sales or management position);
Added 17 mins ago
BV
SEASONAL ASSOCIATE
Bikini Village
Halifax, NS
- Full-time
Performance bonuses (in-store sales or management position);
Added 17 mins ago
BV
SALES ASSOCIATE
Bikini Village
AB · Edmonton, AB
- Full-time
Performance bonuses (in-store sales or management position);
Added 17 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Montreal, QC
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 17 mins ago
D
CST Associate- November 2026
Dialectica
Montreal, QC
- Full-time
The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and…
Added 32 mins ago
GF
Overnight Customer Service Representative (Motivator) – Medicine Hat Carry and Dunmore
GoodLife Fitness
Dunmore, AB · Medicine Hat, AB
- Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 32 mins ago
GF
Customer Service Representative (Motivator) - Regina Albert and 25 Ave
GoodLife Fitness
Regina, SK
- Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 32 mins ago
SI
Sales Associate-Print&Services
Staples Inc.
Ajax, ON
- Part-time
Collaborate with store leaders to set and achieve sales and margin goals.

Scotiabank

Customer Experience Associate - Queen Mary (15 hours/week)

Montreal, QC, Canada

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277492

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Montreal-ouest

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by providing exceptional service and processing daily transactions. They are responsible for identifying customer needs, promoting digital banking solutions, and contributing to branch sales targets.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts simply. Proficiency in both English and French is required to interact effectively with clients and colleagues.

Skills

Customer service
Sales
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Communication
Technical Proficiency
Branch Operations

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