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Added 5 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Victoria, BC
- $110,000 to $135,000 CAD / year
- Full-time
Our work focuses on five practice areas: Business Strategy, Operations Management, Digital Transformation, Policy & Economics, and Data Analytics & AI. We serve clients in industries such…
Added 5 mins ago
BV
SEASONAL ASSOCIATE
Bikini Village
Orleans, ON
- Full-time
Added 5 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Vancouver, BC
- $110,000 to $135,000 CAD / year
- Full-time
Our work focuses on five practice areas: Business Strategy, Operations Management, Digital Transformation, Policy & Economics, and Data Analytics & AI. We serve clients in industries such…
Added 5 mins ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…Values of investment funds. A Fund of Funds Genesis Portfolio Operations (FOF) Senior Associate will operate and oversee reconciliation and NAV review technology to deliver a full…
Added 5 mins ago
BV
SALES ASSOCIATE
Bikini Village
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
Added 5 mins ago
PA
Investment Operations Associate
Polar Asset Management Partners Inc.
Toronto, ON
- Full-time
We are looking for an Associate to join our Investment Operations team who thrives in a fast-paced environment and enjoys tackling complex challenges. You will have the opportunity to work…
Added 5 mins ago
TT
Full Time - Food Service Associate
The Talent Team at Chicken Delight
Winnipeg, MB
- Full-time
Reporting to the Unit Manager, Food Service Associate (cashiers, cooks, prep person, kitchen aid, expediter and pizza maker) of Chicken Delight are responsible for adhering to the assigned…
Added 5 mins ago
Food Service Associate
The Talent Team at Chicken Delight
Winnipeg, MB
Reporting to the Unit Manager, the Food Service Associate (cashiers, cooks, prep person, kitchen aid, expediter and pizza maker) of Chicken Delight are responsible for adhering to the…
Added 5 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Langley (District), BC · LANGLEY, BC
Added 5 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Victoria, BC
Added 5 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Orleans, ON
Added 5 mins ago
Associate Vice-President, Labour and Employee Relations (2026-EX-02)
University of Windsor
Windsor, ON
POSITION TITLE: Associate Vice-President, Labour and Employee Relations
Added 5 mins ago
Associate Vice-President, Human Resources (2026-EX-01)
University of Windsor
Windsor, ON
POSITION TITLE: Associate Vice-President, Human Resources
Added 20 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 20 mins ago
PV
Sales Associate
Pet Valu
Creston, BC
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 20 mins ago
Hiker - Part-Time Truck Driver - Short Distances
Penske
Ottawa, ON
-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this truck driver job. Reasonable…
Added 20 mins ago
PC
Digital Operations, Senior Associate
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in operations consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs,…
Added 35 mins ago
TT
Retail Store Associate Part Time HomeSense – Smartcentres Charlottetown
The TJX Companies, Inc.
Charlottetown, PE
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 35 mins ago
Licensed Optician-Thunder Bay, ON Pearle Vision
EssilorLuxottica Group
Thunder Bay, ON
The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction
Added 35 mins ago
Production Associate - Garment/Linen/Bulk Product Folder - 2nd Shift
Cintas
Edmonton, AB
Cintas is seeking a Production Associate – Garment/Linen/Bulk Product Folder to support the Rental Division. The Product Folder is responsible for folding customer product manually or…
Added 35 mins ago
Seasonal Retail Sales Associate, Carrefour St-Georges
Bell
Saint-Georges, QC
As a Sales Associate, you’ll be an expert in all things tech
Added 35 mins ago
B
Full-Time Sales Associate
Burberry
Halton Hills, ON
- Full-time
Added 35 mins ago
B
Part-Time Sales Associate
Burberry
Halton Hills, ON
- Part-time
Added 50 mins ago
Senior Associate, OOH Direct Activation
WPP Media
Toronto, ON
Cross-Functional Collaboration: Partner closely with Strategic Planning, Ad Operations, and Client Leadership teams to build seamless workflows and ensure unified delivery of client…
Added 50 mins ago
Warehouse Associate (PM)
HelloFresh
Calgary, AB
…for a highly motivated individual to join us as a Warehouse Associate. Reporting to a Warehouse Supervisor you will play a crucial role in our warehouse…

Scotiabank

Customer Experience Associate - Queensway & Islington (15 hours/week)

Toronto, ON, M8Z 1P7, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278464

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They also nurture long-standing relationships and promote digital banking tools to help clients achieve their financial goals.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex concepts simply are essential for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Technical Support
Branch Operations

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