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Added 2 mins ago
SC
Sales Associate-Print&Services
Staples Canada
Calgary, AB
- Part-time
Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Added 2 mins ago
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Keyholder
SNDL Inc.
Ajax, ON · Pickering, ON · Toronto, ON · Value Buds Danforth & Main
- Part-time
Previous retail, customer service, or hospitality experience
Added 2 mins ago
TW
Financial Advisor
Thrive Wealth Management
Saskatoon, SK
- Full-time
Provide support, assistance and backup as required for retail team
Added 2 mins ago
SC
chef de quart - Store# 04072, TASCHEREAU & REGENT
Starbucks Coffee Company
Longueuil, QC
- Full-time
Customer service experience in a retail or restaurant environment
Added 2 mins ago
SC
barista - Store# 04489, ESSA ROAD - BARRIE
Starbucks Coffee Company
Barrie, ON
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 2 mins ago
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Field Representative - Alcoholic Beverages
Acosta
Toronto, ON
- Full-time
Take the next step in your retail merchandising career, as a Full-time Retail Merchandiser to support the in-store execution for our leading CPG client. In this role, you will execute a…
Added 17 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 17 mins ago
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Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide,…
Added 17 mins ago
SD
Cashier, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Maintain excellent customer service and checkout area
Added 17 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 17 mins ago
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(CAN) Consumables Associate
Walmart
Kindersley, SK
- Part-time
Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes…
Added 17 mins ago
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(CAN) Associé de nuit
Walmart
Quebec, QC
- Full-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
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(CAN) Dairy Frozen Associate
Walmart
Wainwright, AB
- Full-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 17 mins ago
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(CAN) Deli Associate
Walmart
Mount Pearl, NL
- Part-time
Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by adhering to the basic…
Added 17 mins ago
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(CAN) Préposé au traitement des commandes OMNI
Walmart
Châteauguay, QC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 17 mins ago
LC
Fruits et légumes Commis temps partiel jour Embauche feu vert
Loblaw Companies Limited
Richelieu, QC
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 17 mins ago
LC
Grocery Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Toronto, ON
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 17 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Dorchester, ON
- Part-time
Motivated to learn new things and delivering great customer service
Added 17 mins ago
LC
Sales Associate Part Time Day Greenlight Requisition
Loblaw Companies Limited
Toronto, ON
- Part-time
As a colleague in one of our stores, you will have an immediate impact on sales and customer satisfaction by:
Added 17 mins ago
LC
Cashier Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
Motivated to learn new things and delivering great customer service
Added 17 mins ago
KS
Temporary Sales Associate
kate spade new york
Niagara Falls, ON · Canada One
- Part-time
…shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive…
Added 17 mins ago
LA
Warehouse Associate
Lordco Auto Parts
Kelowna, BC
- From $18.85 CAD / hour
- Full-time
…family-owned and operated business since 1974. Start your career in customer service and grow with us…
Added 17 mins ago
LA
Delivery Driver
Lordco Auto Parts
Squamish, BC
- From $20 CAD / hour
- Full-time
Coordinate deliveries from the store to the customer and communicate with customers regarding order status, ensuring seamless customer service
Added 17 mins ago
LA
Automotive Parts Representative
Lordco Auto Parts
Fernie, BC
- $19 to $25 CAD / hour
- Full-time
Provide exceptional customer service experience
Added 17 mins ago
PC
Global Reservations Agent
Pursuit Collection
Banff, AB · Calgary, AB · CAN - Calgary Office
- Full-time
1+ years in customer service, hospitality, retail, or contact centre environments

Scotiabank

Customer Experience Associate - Queensway & Islington (15 hours/week)

Toronto, ON, M8Z 1P7, Canada

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Job details

Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278464

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They also nurture long-standing relationships and promote digital banking tools to help clients achieve their financial goals.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex concepts simply are essential for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Technical Support
Branch Operations

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