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Added 2 mins ago
CC
Member Advisor
Conexus Credit Union
Denzil, SK · Macklin, SK
- Full-time
…transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance…
Added 17 mins ago
GF
Customer Service Representative (Motivator) - Kingston
GoodLife Fitness
Kingston, ON
- Part-time
…achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is…
Added 17 mins ago
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Sr. Client Engagement Associate
CIBC
Toronto, ON
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 17 mins ago
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5798 - 3rd Key
Lids
Windsor, ON
- $18.1 USD / hour
- Part-time
Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our…
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 32 mins ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Part-time
Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Alliston, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 32 mins ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.
Added 32 mins ago
Senior Manager, Marketing Channel Strategy & Operations
Scotiabank
Toronto, ON
In this role, the Senior Manager possesses expert leadership and project management skills necessary to mobilize a cross-functional team. Working with a large network of business partners…
Added 32 mins ago
Financial Planner, Scotia Financial Planning - Terry Fox & Campeau
Scotiabank
Ottawa, ON
…conversations and tailored guidance, the goal is to demonstrate how expert financial planning can empower clients to clarify, pursue, and ultimately achieve their financial objectives - no…
Added 32 mins ago
Financial Advisor, Investment & Retirement Planning - Timberlea, Fort McMurray, Alberta
Scotiabank
Fort McMurray, AB
Internally known as Financial Advisor, Investment and Retirement Planning (FAIR), as a Financial Planner in our retail branch network, you are a member of the branch sales team responsible…
Added 47 mins ago
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Senior Manager, Lending Compliance
Financeit
Remote, Canada
- Remote
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering…
Added 1 hour ago
A
Planificateur.trice de la demande | Demand Planner
Altitude-sports.com
Montreal, QC
- Full-time
Added 1 hour ago
D
Supply Chain Analyst
dbrand
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
That's the easy version. The real one has a hundred SKUs in flight at once, across our own site, retail shelves, and partners with their own launch calendars. Some of those SKUs share a…
Added 1 hour ago
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Holiday Customer Service Representative (Fixed Term)
LCBO
Thessalon, ON
- Part-time
…passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to December 31, 2026. If you are interested in becoming a friendly, helpful…
Added 1 hour ago
CL
Seasonal Senior Beauty Sales Consultant
Chatters Limited Partnerships
Saskatoon, SK
- Part-time
Product Expert. You have an inherent ability to present and promote beauty products at the customer level because of your passion for all things beauty-related.
Added 2 hours ago
AE
Aerie - Sales Leader (Full-Time)
American Eagle Outfitters
Calgary, AB
- Full-time
You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty…
Added 2 hours ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Added 2 hours ago
B
Mortgage Specialist
BMO
Ajax, ON
- Full-time
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Added 2 hours ago
AA
Sales Pro (Parts Advisor)
Advance Auto Parts
Kingston, ON
- $17.95 to $21.55 CAD / hour
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 2 hours ago
D
Sales Associate - Drummondville - Permanent Full Time
Dormez-vous
Drummondville, QC
- Full-time
…difference in the lives of our customers and become a true Sleep…
Added 3 hours ago
U
SRM Specialist
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
Act as an expert to the business unit and demonstrate the ability to analyze, prevent, and solve problems.
Added 4 hours ago
RT
Principal Adviser Remuneration Strategy
Rio Tinto
Montreal, QC
- Full-time
This is an opportunity to be a recognized subject matter expert in base pay, influence the direction of our global reward strategy and turn complex remuneration questions into approaches…
Added 4 hours ago
RT
Principal Advisor Remuneration
Rio Tinto
Montreal, QC
- Full-time
This is an opportunity to be a senior technical expert in base pay, solve complex remuneration challenges and influence outcomes through the quality of your judgement, analysis and…

Scotiabank

Customer Experience Associate - Radisson Branch, AB (15 hours/week)

Calgary, AB, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 278190

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate provides exceptional service by processing daily transactions and proactively identifying customer needs. They also act as a technology expert to help clients navigate mobile banking applications and contribute to branch sales targets.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a willingness to assist customers in a professional and efficient manner are required.

Skills

Customer service
Sales
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Financial services

Benefits

Competitive compensation
Benefits package
Professional development
Internal training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Mobile Banking
Transaction Processing
Relationship Management
Customer Service
Branch Banking
Technology Support
Performance Targets
Professional Development

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