Jobs in Canada

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Added 2 hours ago
Customer Experience Associate - Devonshire & Springbank
Scotiabank
London, ON
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Customer Experience Associate - Grand Falls-Windsor, Newfoundland (18.75 Hours/ Week)
Scotiabank
Grand Falls-Windsor, NL
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 5 hours ago
Customer Experience Associate - Montgomery Place (30 hours/week) (15 month contract)
Scotiabank
London, ON
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 5 hours ago
Customer Experience Associate - Corner Brook Plaza, Newfoundland (18.75 Hours/ Week)
Scotiabank
Corner Brook, NL
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 20 hours ago
Customer Experience Associate - South Lethbridge Branch, AB (22.5 hours/week)
Scotiabank
Lethbridge, AB
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 20 hours ago
Senior Customer Experience Associate - Saint-Laurent and Prince-Arthur, Mtl, QC - 22.5 hours/week
Scotiabank
Montreal, QC
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 20 hours ago
SW
ScotiaMcLeod Senior Associate
Scotia Wealth Management
Montreal, QC
- Full-time
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 20 hours ago
SW
ScotiaMcLeod Administrative Associate, Laval
Scotia Wealth Management
Laval, QC
- Full-time
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 21 hours ago
CI
Senior Analyst, Procurement
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
With a long-term horizon and global reach, we deploy capital at scale across public and private markets. Our size, stability, and disciplined investment philosophy allow us to pursue…
Added 22 hours ago
RB
Director, Real Estate
Royal Bank of Canada
Vancouver, BC
- Full-time
…of real estate financing (e.g. Residential Mortgage program, Private Banking, Capital Markets, Commercial Mortgages);…
Added 23 hours ago
Customer Experience Associate - Trenton (22.5 hours/week)
Scotiabank
Trenton, ON
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
Customer Experience Associate - Algonquin Square, Sudbury, ON (22.50 hours/week)
Scotiabank
ON · Sudbury, ON
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
ScotiaMcLeod Administrative Associate, Laval
Scotiabank
Laval, QC
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
ScotiaMcLeod Senior Associate
Scotiabank
Montreal, QC
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
JC
Asset Management - Institutional Sales Associate, Canada
JPMorgan Chase & Co.
Toronto, ON
- Full-time
As an Institutional Sales Associate (ISA), you will be working with your client advisor(s) helping Institutional clients/prospects navigate the complexities of the broader capital markets…
Added 1 day ago
R
Director, Real Estate
RBC
Vancouver, BC
- Full-time
…of real estate financing (e.g. Residential Mortgage program, Private Banking, Capital Markets, Commercial Mortgages);…
Added 1 day ago
Customer Experience Associate - Clayton Park, NS (26.25 Hours / Week)
Scotiabank
Halifax, NS
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
CI
Associate, Investment Engineering & Analytics (12-month contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
With a long-term horizon and global reach, we deploy capital at scale across public and private markets. Our size, stability, and disciplined investment philosophy allow us to pursue…
Added 1 day ago
Associate, Term Funding & Capital Management
Scotiabank
Toronto, ON
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
Assist with the administration and calculation of compensation plans across Distribution, Public Markets, and Private Wealth
Added 1 day ago
Customer Experience Associate - Radisson Branch, AB (30 hours/week)
Scotiabank
Calgary, AB
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
Analyst or Associate, M&A (Calgary or Edmonton)
EY
AB · Calgary, AB
…accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will be an important part of our talented and highly experienced team and work…
Added 1 day ago
Customer Experience Associate - Marion St & Traverse Ave, Winnipeg, MB (18.75 hours)
Scotiabank
Winnipeg, MB
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
Customer Experience Associate - Glen Abbey Branch (15 Hours/Week)
Scotiabank
Oakville, ON
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
Customer Service Representative - Highway 10 & Raylawson, Brampton (26.25 hrs/week)
Scotiabank
Brampton, ON
…including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…

Scotiabank

Customer Experience Associate - Radisson Branch, AB (30 hours/week)

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277630

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and nurturing long-standing customer relationships. They also proactively identify customer needs and promote digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates should possess proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a willingness to assist customers in a professional and efficient manner are essential for success in this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Branch Banking
Technology
Professional Development

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