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Added 14 mins ago
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Gérant(e) de l’avant du magasin, salarié(e) – PHX temps plein jour
Pharmaprix
Quebec, QC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 14 mins ago
CC
Internship - Account Associate II
Computershare Canada
Toronto, ON
- $23.5 CAD / hour
- Full-time
We're a global leader in financial administration with over 11,000 employees across 22 different countries. Our internships offer a structured summer experience for talented undergraduate…
Added 14 mins ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services
Meaford, ON
- Part-time
…their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness…
Added 14 mins ago
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Home and Electronics Sales Associate (4)
Canadian Forces Morale and Welfare Services
Borden, ON
- Part-time
…their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness…
Added 14 mins ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services
Borden, ON
- Part-time
…their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness…
Added 14 mins ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
King City, ON
- Part-time
Involvement with financial reports as appropriate
Added 14 mins ago
SA
Senior IT Infrastructure Administrator, DevOps
Style Analytics
Montreal, QC
- Full-time
…collaboration and continuous improvement. As AI reshapes the financial services industry, we're embracing new technologies while continuing to build on the deep industry expertise and…
Added 14 mins ago
BP
Portfolio Management, Origination & Active Management Associate
BNP Paribas
Montreal, QC
- Full-time
Minimum 3-5 years of experience in credit within a large international bank or financial services firm.
Added 14 mins ago
SA
Senior IT Infrastructure Administrator, DevOps
Style Analytics
Toronto, ON
- Full-time
…collaboration and continuous improvement. As AI reshapes the financial services industry, we're embracing new technologies while continuing to build on the deep industry expertise and…
Added 29 mins ago
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Associate Director, Wholesale & Commercial Credit Risk
RBC
Toronto, ON
- Full-time
…and adjudication for RBC’s large corporate clients. In the Associate Director role, you will be responsible for adjudicating a portfolio of accounts including clients across the Capital…
Added 29 mins ago
T
Customer Experience Associate - Dieppe
TD
Dieppe, NB
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 29 mins ago
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Customer Experience Associate
TD
North Battleford, SK
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 29 mins ago
T
Customer Experience Associate - Dieppe
TD
Dieppe, NB
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 29 mins ago
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Personal Banking Associate Trainee (Full time) - Saint-Jérôme
TD
Saint-Jérôme, QC
- Full-time
…you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the…
Added 29 mins ago
T
Customer Experience Associate
TD
Moose Jaw, SK
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 29 mins ago
T
Customer Experience Associate
TD
Grande Prairie, AB
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 29 mins ago
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Associate, Portfolio Manager
CIBC
Winnipeg, MB
- Full-time
Reporting to the Executive Director and Regional Head, the Associate, Investment Counsellor I (AIC I), provides assistance to the Investment Counsellor in servicing the investment needs of…
Added 29 mins ago
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Private Banking Associate
CIBC
Toronto, ON
- Full-time
You will provide administrative and sales support to one or more Private Banking Advisors. As a Private Banking Associate, you will provide exceptional service to Private Banking clients by…
Added 29 mins ago
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Customer Experience Associate - René-Lévesque & Robert-Bourassa, QC - 11.25 hours/week
Scotiabank
Montreal, QC
- Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 29 mins ago
CG
Environmental Services Supervisor
Compass Group Canada
Carbonear, NL
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 44 mins ago
TT
Assistant Store Manager Marshalls - South Keys Mall
The TJX Companies, Inc.
Ottawa, ON
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 44 mins ago
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Accountant
Sysco
AB · Sysco Canada Inc.
- Full-time
Compile and analyze financial information to prepare entries to accounts. Perform ongoing review investigation and correction to ensure consistency and accuracy
Added 44 mins ago
CG
Environmental Services Supervisor
Compass Group Canada
Carbonear, NL
- Full-time
…Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client…
Added 44 mins ago
CC
AP Associate
Crane Carrier (Canada) Limited
AB · Alberta, Canada
- Full-time
…invoices, reconcile vendor accounts, and maintain organized financial records for the…
Added 44 mins ago
TU
Student Financial Management Analyst
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The position manages the specialized and complex financial activities of the Student Financial Management unit which is responsible for the administration of a number of central University…

Scotiabank

Customer Experience Associate - René-Lévesque & Robert-Bourassa, QC - 11.25 hours/week

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Requisition ID: 278561

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates Are People-centric And Connect With Customers In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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More about this job

Responsibilities

Build customer relationships by identifying needs, providing friendly and efficient service, and processing everyday banking transactions. Support branch targets by recognizing simple sales opportunities and helping customers use mobile and self-service banking options.

Requirements

Candidates should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and contribute to a team. They must be available for a flexible schedule, comfortable with simple sales situations, and sufficiently proficient in both French and English for regular interactions.

Skills

Customer Service
Relationship Building
Needs Assessment
Transaction Processing
Simple Sales
Digital Banking
Mobile Banking Applications
Technical Skills
Communication
Teamwork
Target-Based Performance
Problem Solving
Adaptability
English Language Proficiency
French Language Proficiency

Benefits

Professional Development Opportunities
Internal Training
Competitive Compensation and Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Canadian Banking
Branch Banking
Customer Service
Customer Relationships
Banking Transactions
Needs Assessment
Sales Opportunities
Branch Targets
Digital Banking
Mobile Banking
Self-Service Banking
Financial Goals
Teamwork
Target-Based Performance
Professional Development
French
English

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