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Added 35 mins ago
Client Service Associate
The Vantage Talent Group
Calgary, AB
$55,000 to $65,000 CAD / year
Full-time
They are looking to add a Client Service Associate to their team. This is an excellent opportunity for a detail-oriented financial services professional who enjoys working closely with…
Added 36 mins ago
Intern, Private Client Service
Connor, Clark & Lunn Private Capital Ltd.
Calgary, AB
…client-focused team. This is an opportunity to support our associate and Wealth Advisor teams with a variety of tasks and experience the Wealth Management cycle…
Added 36 mins ago
Intern, Private Client Service
Connor, Clark & Lunn Private Capital Ltd.
AB
…client-focused team. This is an opportunity to support our associate and Wealth Advisor teams with a variety of tasks and experience the Wealth Management cycle…
Added 52 mins ago
Customer Experience Associate - Tsawwassen, Delta BC (15hrs/week)
Scotiabank
Delta, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 52 mins ago
Portfolio Manager, Equity Income Team
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…investment management team. The PM will collaborate with other PMs, associate PMs and portfolio analysts in the…
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As a Senior Associate Crypto Platform Engineer, you will be a core member of the Crypto Engineering pillar, responsible for providing technology operations support for the deployment of…
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Customer Service Representative - Renforth & Rathburn, Mississauga (30 hrs/week)
Scotiabank
Toronto, ON · Etobicoke, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate, Chilliwack BC (33.75hrs/week)
Scotiabank
Chilliwack, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Lasalle, Montreal, Quebec - 37.5 hours/week
Scotiabank
LaSalle, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 2 hours ago
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Business Development Consultant
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Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added 2 hours ago
Wealth Management Analyst
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Full-time
Reporting to a wealth management advisor, the analyst plays a strategic role by providing analytical and operational support. This role serves as a stepping stone to a position as an…
Added 3 hours ago
Director, Central Registrant and Investment Advisory
Scotiabank
Toronto, ON
…existing client relationships in support of non-registered local Wealth Managers and Associate Portfolio…
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ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…
Added 3 hours ago
Customer Experience Associate - Saint Lambert (18.75h/week)
Scotiabank
Saint-Lambert, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 3 hours ago
Customer Experience Associate - Centerpoint Mall, North York, ON (22.50 hours/week)
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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 3 hours ago
PIA Client Relationship Associate
TD
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Full-time
…willingness to help others deliver an outstanding customer experience to our high value clients? If so, then apply for the position of PIA Client Relationship Associate today. In this role,…
Added 4 hours ago
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…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
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Customer Experience Associate - Bank & Gloucester, Ottawa, Ontario (22.5 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 4 hours ago
Customer Experience Associate - West Kelowna, BC (18.75 hours/week) Contract
Scotiabank
ON · Kelowna, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
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Managing Director, Western Canada Executive Compensation
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$260,000 to $300,000 CAD / year
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Partnering with colleagues in our other Health, Wealth, and Career businesses on broader opportunities that align with our client’s needs (e.g. integrating change and communications…
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Senior Estate Insurance Associate, Nesbitt Burns
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…the insurance business by delivering a high-quality client experience, coordinating sales and service activities, maintaining accurate records, and ensuring that all work complies with…
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Client Service Associate, Wealth Management - Georgetown, ON
The Canada Life Assurance Company
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Investment Planning Counsel (IPC) is one of Canada's leading independent wealth management firms. We are a diverse group of people all driven towards one goal: helping our advisors build a…
Added 5 hours ago
Senior Translator-Revisor
Global Technical Talent, an Inc. 5000 Company
Montreal, QC
$57 to $70 CAD / hour
Contract
Reporting to the Associate Manager of Translation Services, you will translate and revise texts translated internally or externally (from English into French) in all businesses of the…
Added 5 hours ago
Senior Associate - Wealth Management (Global Client Group)
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Reporting to a Senior Relationship Manager the Senior Associate will provide relationship management and analytical support in helping to grow existing relationships and develop net new…

Scotiabank

Customer Experience Associate - Saint Lambert (18.75h/week)

Saint-Lambert, QC, J4P 2J1, Canada

Apply by: Oct 3, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Requisition ID: 270810

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Saint-lambert

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, proactive customer service, process everyday banking transactions, and build lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile and self-service banking tools to manage their needs.

Requirements

Candidates should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and contribute to a team. They must be comfortable with simple sales situations, available for a flexible schedule, and sufficiently proficient in English to interact regularly with English-speaking colleagues and customers.

Skills

Customer Service
Relationship Building
Needs Assessment
Transaction Processing
Sales
Communication
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Self-Service Banking
Flexible Scheduling
Problem Solving

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Banking Transactions
Customer Relationships
Needs Assessment
Sales Opportunities
Target-Based Performance
Digital Banking
Mobile Banking
Self-Service Banking
Financial Goals
Teamwork
English Proficiency
Flexible Schedule

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