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Added 1 min ago
IP
Bilingual Collection Associate
Imperial PFS Canada
Toronto, ON
- $45,000 to $52,000 CAD / year
- Full-time
At least 1+ years of prior experience in at least one of the following core areas: call Centre, customer service, collections, or consumer loan industry
Added 1 min ago
OV
Facility Operator | Full-Time | South Okanagan Events Centre
Oak View Group
Penticton, BC
- $23 to $29 CAD / hour
- Full-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 1 min ago
J&
Ambassador (Vaughan Mills, ON)
JACK & JONES
Vaughan, ON
- Part-time
…trendsetter, and a key part of delivering an unforgettable customer experience. You’ll be the go-to expert on our brand, helping customers feel confident and stylish while making genuine…
Added 2 mins ago
Learning Technology Specialist
MCAP
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON
…efficiency and business units’ results, as well as overall customer experience, as they are impacted by Learning…
Added 2 mins ago
OA
Financial Services Manager - Toyota Town
OpenRoad Auto Group
London, ON
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 2 mins ago
OA
Parts Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 2 mins ago
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Store Human Resources Manager- Duncan Store
The Home Depot
Canada
- Full-time
Position Purpose: To act as a business leader who builds an engaged workforce that meets current & future needs in response to our business trends using the Home Depot values to guide all…
Added 2 mins ago
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Property Claim Specialist / Senior Claim Specialist
Chubb
Toronto, ON
- Full-time
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and…
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Executive Assistant
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be - and deliver…
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Personal Banking Associate - Cousineau & Gaetan Boucher (Full time)
TD
Longueuil, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Customer Experience Associate - Gander
TD
Gander, NL
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 mins ago
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Senior Personal Banker - Investing Future Opportunities for Brampton and Mississauga
TD
Mississauga, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Senior Wealth Operations Officer
TD
Toronto, ON
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 2 mins ago
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Mapping Technician
Teranet Inc.
Toronto, ON
- Full-time
Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property…
Added 2 mins ago
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Team Lead, Billing & Payment Services
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
Demonstrated experience in collections management, including account reconciliation, customer outreach, and recovery strategies.
Added 2 mins ago
WE
Food Runner-Busser
Woodbine Entertainment
Hamilton, ON · Milton, ON · Mohawk
- Part-time
…experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and also among the most exciting and diverse entertainment facilities on the…
Added 2 mins ago
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Material Handler
Aurora Cannabis Inc.
Bradford, ON
- Full-time
Aurora is proud to be a global leader in the cannabis industry. With a smart strategy, unmatched talent and focus on our long-term success, we believe we have a bright future.At Aurora,…
Added 2 mins ago
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Talent Management Coordinator (12 Months)
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $68,000 to $84,000 CAD / year
- Full-time
…partners and business leaders to ensure a consistent, high-quality experience, and brings new ideas and tools to streamline processes and strengthen program…
Added 2 mins ago
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Retail District Manager
Danier
Vaughan, ON
- Full-time
Are you an accomplished retail leader with a passion for luxury customer experiences, developing high-performing teams, and driving business success across multiple locations?
Added 2 mins ago
GA
Sales Supervisor (FT), AX Outlet, McArthurGlen
Giorgio Armani
Richmond, BC
- Part-time
As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will assist in aligning the…
Added 2 mins ago
MS
Business Development Manager
MacDonald Search Group
Vancouver, BC
- $60,000 to $80,000 CAD / year
- Full-time
…success in sales growth and winning new business? Do you have experience in the aluminum can industry? This might be the opportunity that you have been looking…
Added 2 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time, Permanent)
Southern Glazer's Wine & Spirits
Montreal, QC
- $75,000 to $85,000 USD / year
- Full-time
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the…
Added 2 mins ago
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Food Service Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
Are you a talented, passionate leader with a proven record of providing excellent customer service and growing sales?
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ScotiaMcLeod Investment Associate - Toronto Plaza
Scotiabank
Toronto, ON
Act as a leader to other associates on the team and within the branch by providing direction and coaching
Added 2 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Toronto, ON · Etobicoke, ON
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.

Scotiabank

Customer Experience Associate - Sheppard & Bathurst Branch, ON (30 hours/week)

Toronto, ON, Canada
North York, ON, M3H 2S1, Canada

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Job details

Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 276894

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Ontario : North York

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as a lobby leader to triage customers and provide exceptional service while contributing to branch sales targets. They are responsible for nurturing client relationships and educating customers on digital banking tools and mobile applications.

Requirements

Candidates should have strong customer service skills and experience in conducting simple sales or providing financial advice. A professional, friendly demeanor and the ability to work a flexible schedule are required for this branch-based role.

Skills

Customer service
Sales
Financial advice
Relationship management
Technical skills
Digital banking
Communication
Problem solving
Triage
Banking operations

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Sales
Financial Services
Digital Banking
Mobile Applications
Relationship Management
Triage
GICs
Credit
Branch Banking
Customer Service
Performance Targets
Technical Support
Financial Advice

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