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Added 4 mins ago
Store Manager
EssilorLuxottica Group
Mont-Royal, QC · Ville Mount. Royal, QC
Oliver Peoples is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens…
Added 4 mins ago
CH
Registered Nurse Extended Stay .7
Clearpoint Health Network Inc.
Calgary, AB
- Full-time
Maintains patient confidence and protects operations by keeping information confidential.
Added 4 mins ago
TC
Vice President, Client Integration
The Citco Group Limited
Halifax, NS
- Full-time
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under…
Added 19 mins ago
CL
Scheduling and Supply Chain Specialist
Canarm Ltd.
Arthur, ON
- $60,000 to $75,000 CAD / year
- Full-time
Diploma or degree in Supply Chain Management, Business, Operations Management, or a related field.
Added 19 mins ago
PA
Department Leader (evenings)
Princess Auto Ltd.
Saint John, NB
- Full-time
As an Afternoon/Evening Leader (Team Leader Trainee) at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will…
Added 19 mins ago
WM
Senior Pricing Analyst / Analyste principal de la tarification
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader.
Added 19 mins ago
SC
Full-Time Security Guard
Securitas Canada
Lac du Bonnet, MB
- Full-time
Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000…
Added 19 mins ago
SB
Team Lead, Flight Coordination
Skyservice Business Aviation
Calgary, AB · Mississauga, ON · Dorval, QC
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 19 mins ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 19 mins ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 19 mins ago
AE
Director of Business Development - Agriculture and Industrial
Auto Electric Service
Regina, SK
- Full-time
…grow, we are looking for an experienced business development leader to help build and lead our Agriculture & Industrial market…
Added 19 mins ago
IC
Inspector 2 Westshore Union (Part time) Prince Rupert, BC
Intertek Canada
Burnaby, BC
- Part-time
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter…
Added 19 mins ago
Product Manager
DSV
Milton, ON
With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From…
Added 19 mins ago
AE
Director of Business Development - Agriculture and Industrial
Auto Electric Service Ltd.
Regina, SK
- Full-time
…grow, we are looking for an experienced business development leader to help build and lead our Agriculture & Industrial market…
Added 19 mins ago
CL
Workshop Coordinator
Comairco, LLC
Laval, QC
- Full-time
Relevant experience coordinating workshop operations
Added 19 mins ago
GL
Ecommerce Growth Manager
Groupe Lemur, Inc
Montreal, QC
- Full-time
Nous sommes à la recherche d’un(e) Gestionnaire Ecommerce dynamique et axé(e) sur les résultats pour superviser les opérations quotidiennes des boutiques en ligne de Groupe Lemur, Petit Lem…
Added 33 mins ago
PH
Dietitian, Critical Care P1
Providence Healthcare
Vancouver, BC
- Part-time
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 33 mins ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
Fabrene Inc. is a leader in the manufacturing of woven Polyolefin materials for a wide variety of building, protective, and packaging products. The North Bay, Ontario plant operates 24/7…
Added 33 mins ago
H
Manufacturing Engineer
Hexagon
Calgary, AB
- Full-time
Hexagon’s Autonomous Solutions Division is looking for a Manufacturing Engineer to join a global leader in engineering and technology, committed to developing innovative solutions that…
Added 33 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Full-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 33 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 34 mins ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Orangeville, ON
- Full-time
…We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from…
Added 34 mins ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Milton, ON
- Full-time
…We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from…
Added 34 mins ago
ST
Sales Enablement Manager
SysAid Technologies
Toronto, ON
- Full-time
…results in every region. You will report directly to the revenue leader and partner with Sales, Customer Success, Marketing, Product and Revenue Operations, so your work shapes how every…
Added 48 mins ago
BA
Practice Manager
Bierman Autism Centers
Ramsey, ON
- Full-time
…supported, inspired, and empowered to grow. You won’t just manage operations; you’ll shape the environment that allows clinicians and staff to thrive. Your leadership will directly…

Scotiabank

Customer Experience Associate - Sheppard & Bathurst Branch, ON (30 hours/week)

Toronto, ON, Canada
North York, ON, M3H 2S1, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 276894

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Ontario : North York

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as a lobby leader to triage customers and provide exceptional service while contributing to branch sales targets. They are responsible for nurturing client relationships and educating customers on digital banking tools and mobile applications.

Requirements

Candidates should have strong customer service skills and experience in conducting simple sales or providing financial advice. A professional, friendly demeanor and the ability to work a flexible schedule are required for this branch-based role.

Skills

Customer service
Sales
Financial advice
Relationship management
Technical skills
Digital banking
Communication
Problem solving
Triage
Banking operations

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Sales
Financial Services
Digital Banking
Mobile Applications
Relationship Management
Triage
GICs
Credit
Branch Banking
Customer Service
Performance Targets
Technical Support
Financial Advice

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