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Added 2 mins ago
NA
HC Drivers- BCH
Northeast Auto Group
NB · Johnston, NB
- Full-time
…offers consistent, ongoing work within a trusted transport team, where you will be part of a professional and supportive environment that values safety, reliability, and efficiency in every…
Added 2 mins ago
UO
Faculty Support
University of Victoria
Victoria, BC
- Full-time
…associate deans, and others as assigned. The incumbent is a member of the faculty support team, with workflow assigned based on operational needs and priorities, including committee…
Added 2 mins ago
YU
Construction Associate
York University
Toronto, ON
- Contract
Facilities Services is a team of professionals who are committed to the delivery of support services that strive to enhance the quality of campus life for all students, faculty, staff, and…
Added 2 mins ago
IC
Associate Delegate Relations Manager
Informa Connect - Global Finance
Toronto, ON
- Full-time
…in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK…
Added 2 mins ago
R
YARD COUR
RONA
Baie-Comeau, QC
- Full-time
Become a member of our dedicated lumberyard team! By being active, being outdoors, and working with a strong team, you'll contribute directly to our success while keeping in good shape!…
Added 2 mins ago
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Senior Designer, Design Systems
BMO
Toronto, ON · BMOPLACE
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 2 mins ago
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Associate, Credit Alternatives, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
We are looking for an Associate to join our Credit Alternatives investment team, with a focus on portfolio management, investment analysis, research, and portfolio reporting and analytics.…
Added 2 mins ago
M
Co-op, Assurance and Accounting (January - April 2027)
MNP
ON · Pembrooke, ON
- Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
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M
Accountant, Assurance and Accounting
MNP
ON · Pembrooke, ON
- Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 2 mins ago
DT
Assistant Manager II
Dollar Tree Stores
New Westminster, BC
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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U.S. Tax, Director
PwC
Vancouver, BC
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 2 mins ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
Ability to work independently and as a member of a team, Required.
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Front Desk Agent
Marriott
Montreal, QC
- Full-time
…luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the…
Added 2 mins ago
S
Overnight Personal Shopper
Save-On-Foods
Red Deer, AB
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 2 mins ago
O
Executive Assistant
OMERS
Toronto, ON · Head Office Toronto
- Full-time
In this role, you will provide Executive Administrative support to the Global Head of Tax and their immediate team. Your positive attitude and superior customer service, organizational,…
Added 2 mins ago
T
Personal Banking Associate - Cousineau & Gaetan Boucher (Full time)
TD
Longueuil, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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T
Customer Experience Associate - Gander
TD
Gander, NL
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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T
Senior Personal Banker - Investing Future Opportunities for Brampton and Mississauga
TD
Mississauga, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 2 mins ago
Supervisor, Collection Operations (Waste Management)
Halton Region
ON
If you are looking for a role where you can lead a team towards the delivery of municipal infrastructure projects for the residents of Halton, we want to hear from you. Over the next 10…
Added 2 mins ago
GA
Client Advisor (FT), AX Outlet McArthur Glen
Giorgio Armani
Richmond, BC
- Part-time
To be successful in this role you will operate with integrity, have a strong team mindset and be results driven. As a member of the team accountable for driving sales, you will act as a…
Added 2 mins ago
VC
Registered Nurse (RN) Med/Surg - Transitional Care Unit
Vancouver Coastal Health
Vancouver, BC
- Full-time
Using a best practices approach, provides nursing care to assigned patients/clients working independently and as a member of an interdisciplinary care team. Assesses, plans, implements and…
Added 2 mins ago
R
Loader, customer assistance
RONA
Joliette, QC
- Full-time
Become a member of our Rona customer service team and make a real difference to our customers' day. By joining our team, you'll have the opportunity to develop your customer service skills…
Added 2 mins ago
BT
Senior Accountant - Cross Border Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
Collaborate with and support team members in providing exceptional client service
Added 2 mins ago
GA
Sales Supervisor (FT), AX Outlet, McArthurGlen
Giorgio Armani
Richmond, BC
- Part-time
…lead through ambiguity and change and results oriented. As a member of the management team, you will also be responsible for driving sales personally and through the…
Added 2 mins ago
MS
Business Development Manager
MacDonald Search Group
Vancouver, BC
- $60,000 to $80,000 CAD / year
- Full-time
…growth and the desire to expand, our client is adding a new member to the sales team. Do you have a track record of success in sales growth and winning new business? Do you have experience…

Scotiabank

Customer Experience Associate - Sheppard & Bathurst Branch, ON (30 hours/week)

Toronto, ON, Canada
North York, ON, M3H 2S1, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 276894

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Ontario : North York

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as a lobby leader to triage customers and provide exceptional service while contributing to branch sales targets. They are responsible for nurturing client relationships and educating customers on digital banking tools and mobile applications.

Requirements

Candidates should have strong customer service skills and experience in conducting simple sales or providing financial advice. A professional, friendly demeanor and the ability to work a flexible schedule are required for this branch-based role.

Skills

Customer service
Sales
Financial advice
Relationship management
Technical skills
Digital banking
Communication
Problem solving
Triage
Banking operations

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Sales
Financial Services
Digital Banking
Mobile Applications
Relationship Management
Triage
GICs
Credit
Branch Banking
Customer Service
Performance Targets
Technical Support
Financial Advice

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