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Added 33 mins ago
HS
Warehouse Associate
Hercules SLR
NS · Dartmouth, NS
- Full-time
Stellar Industrial, part of Hercules Group of Companies, is looking for a full-time Warehouse Associate to join our team in Dartmouth, NS. You’ll play an important role in coordinating…
Added 1 hour ago
GA
Merchandise Flow Supervisor, AX Outlet - CrossIron
Giorgio Armani
Rocky View No 44, AB · Rocky View County, AB
- Part-time
…skills to manage the store will greatly influence the client and associate…
Added 1 hour ago
KD
Partenaire Adjoint, Acquisition de Talents | Associate Talent Acquisition Partner
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 1 hour ago
WR
OT Security Analyst
Whitecap Resources Inc.
Calgary, AB
- Full-time
…delivering reliable returns to shareholders through the responsible development of oil and natural gas assets in the Western Canadian Sedimentary Basin. With a strong track record of…
Added 2 hours ago
Customer Experience Associate-Polo Park Shopping Centre, Winnipeg, MB, 3months contract(30 hours/wk)
Scotiabank
Winnipeg, MB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 2 hours ago
Customer Experience Associate - Lougheed Town Centre, Burnaby BC (11.25hrs/week)
Scotiabank
Burnaby, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 2 hours ago
TT
Retail Store Associate Part-Time HomeSense-15 Woodlawn, Guelph
The TJX Companies, Inc.
Guelph, ON
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Part Time Seasonal Winners - Bells Corners
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON · Nepean, ON
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Part time Marshalls - East Hills
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Part Time Temporary Winners - Smart Centre
TJX Canada – Winners, Marshalls, HomeSense
Sarnia, ON
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Store Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
- Full-time
Comprehensive training and development resources designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Temporary Part Time Winners - St Laurent
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Assistant Store Manager in Training Winners HomeSense
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Added 3 hours ago
TC
Retail Customer Service Coordinator Full Time Winners – Warden Woods
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Scarborough, ON
- Full-time
Comprehensive training and development resources designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Part Time Winners
TJX Canada – Winners, Marshalls, HomeSense
Okotoks, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Part Time Winners Cochrane
TJX Canada – Winners, Marshalls, HomeSense
Cochrane, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Part Time Signal Hill Winners
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Full Time Winners - Warden Woods
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Scarborough, ON
- Full-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Part Time HomeSense- Airdrie
TJX Canada – Winners, Marshalls, HomeSense
Airdrie, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TC
Retail Store Associate Seasonal Part Time Winners
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 3 hours ago
TT
Retail Store Associate Full Time Winners Abbotsford Power Center
The TJX Companies, Inc.
Abbotsford, BC
- Full-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 4 hours ago
SC
Universal Financial Associate - Blackfalds
Servus Credit Union
Blackfalds, AB
- Full-time
We are looking for a full-time Universal Financial Associate in our Blackfalds Branch!
Added 4 hours ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Calgary, AB
- Other
We are looking for a dependable, hands-on Warehouse/Yard Associate to join our Calgary branch!
Added 4 hours ago
IC
Commercial Financing - Analyst / Associate
Impact Commercial
North Vancouver, BC
- Full-time
Impact Commercial is a full-service commercial financing brokerage specializing in commercial real estate, development & construction, equipment, and business acquisition financing. We’re a…
Added 4 hours ago
Customer Experience Associate - Prince Albert, SK (18.75 hours/week)
Scotiabank
Prince Albert, SK
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…

Scotiabank

Customer Experience Associate - Sherbrooke, QC - 37.5 hours/week

Sherbrooke, QC, J1J 2G2, Canada

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Job details

Apply by: Oct 8, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Requisition ID: 275340

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Sherbrooke

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and nurturing long-standing customer relationships. They also identify simple sales opportunities and assist clients in adopting mobile banking and digital self-service tools.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. Proficiency in both English and French is required to collaborate with internal teams and serve a diverse client base.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Bilingualism

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Bilingual
Client Relations
Mobile Banking
Self-service Banking
Branch Operations

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