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Added 28 mins ago
Faculty of Business: Tenure Track Assistant or Associate Professor in Supply Chain Management
University of New Brunswick
Saint John, NB
Internship
…Management and Logistics (SCM&L) at the rank of Assistant or Associate Professor. The position is available to start on July 1, 2027, or a mutually agreed date. The review of applications…
Added 29 mins ago
Sales Associate LensCrafters
EssilorLuxottica Group
Toronto, ON · North York, ON
…assist customers/patients by directing them to the appropriate associate within the store. Also, will be asked to provide support to the store by receiving deliveries to the…
Added 58 mins ago
GARAGE - Seasonal Sales Associate - Place Rosemere
Groupe Dynamite
Rosemère, QC
Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 58 mins ago
GARAGE - Seasonal Sales Associate - Galeries Terrebonne
Groupe Dynamite
Terrebonne, QC
Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 58 mins ago
GARAGE - Sales Associate PT - Place Rosemere
Groupe Dynamite
Rosemère, QC
Full-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in their new…
Added 58 mins ago
DYNAMITE - Seasonal Sales Associate - Bayshore Shopping Centre
Groupe Dynamite
Ottawa, ON · Nepean, ON
Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 58 mins ago
DYNAMITE - Seasonal Sales Associate - Mapleview Centre
Groupe Dynamite
Burlington, ON
Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
Financial Associate - IIROC
Coast Capital Savings
Langley (District), BC · Langley, Brit
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 1 hour ago
Financial Associate - MFDA
Coast Capital Savings
Victoria, BC
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 1 hour ago
Financial Associate - MFDA
Coast Capital Savings
Richmond, BC
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 1 hour ago
Financial Associate - MFDA
Coast Capital Savings
Surrey, Brit
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 1 hour ago
Front Store Manager, Salaried Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 hour ago
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 1 hour ago
Pharmacy Assistant, Hourly Full Time Night
Shoppers Drug Mart
Surrey, BC
Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 1 hour ago
Legal Operations Specialist / Human Services Program Specialist 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Associate degree in legal studies, criminal justice, or related field AND one (1) year of experience providing support in a legal or criminal justice-related setting, including reviewing…
Added 1 hour ago
Pharmacy Assistant, Hourly Full Time Day
Loblaw Companies Limited
Fort McMurray, AB
Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 1 hour ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
Front Store Supervisor, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
Retail Sales Associate-Keyholder
Showcase - Home of the Hottest Trends
Regina, SK
Full-time
Showcase "Home of the Hottest Trends", voted one of Canada's "Best Managed Companies" 2021 and the world's largest retailer of its kind is hiring for Sales Associate-keyholder
Added 1 hour ago
Manager, Agency Operations
Loblaw Agency
Toronto, ON
Full-time
We are looking for a Manager, Agency Operations, who will help plan and execute integrated marketing campaigns with both leadership skills and attention to detail. This role will serve as…
Added 1 hour ago
Department Manager, Customer Service
Loblaw Companies Limited
Digby, NS
Full-time
Oversee the day-to-day operations of a specific department within a store
Added 2 hours ago
Seasonal Sales Associate
EssilorLuxottica Group
Toronto, ON
Added 2 hours ago
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
Part-time

Scotiabank

Customer Experience Associate - Sherbrooke, QC - 37.5 hours/week

Sherbrooke, QC, J1J 2G2, Canada

Apply by: Oct 8, 2026
Posting language: English
Posted: Oct 1, 2026

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Applications open in a new tab.

Original job description

Requisition ID: 275340

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Sherbrooke

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and nurturing long-standing customer relationships. They also identify simple sales opportunities and assist clients in adopting mobile banking and digital self-service tools.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. Proficiency in both English and French is required to collaborate with internal teams and serve a diverse client base.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Bilingualism

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Bilingual
Client Relations
Mobile Banking
Self-service Banking
Branch Operations

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