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Added 12 mins ago
QM
Quality Assurance Associate
Quantum Management Services Ltd.
Brantford, ON
- $30 CAD / hour
- Contract
Our client is looking for a Quality Assurance Associate to join their team in Brantford. This role is ideal for a quality professional with pharmaceutical, radiopharmaceutical, or…
Added 12 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
Added 12 mins ago
SA
Assistant Coffee Shop Manager
SSP America
Mississauga, ON
- Full-time
High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
Added 12 mins ago
SA
Assistant Restaurant Manager
SSP America
Mississauga, ON
- Full-time
High School Diploma or equivalent; Associate’s degree or relevant coursework preferred.
Added 12 mins ago
SA
Food Service Cashier
SSP America
Mississauga, ON
- Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 12 mins ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Full-time
Oversee Front and Back of House Operations: Supervise, manage, and evaluate Team Member performance, providing feedback and ensuring task completion.
Added 12 mins ago
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Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 12 mins ago
SC
Senior Financial Analyst FP&A
Sleep Country
Brampton, ON
- Full-time
Demonstrated analytical and problem-solving skills, with the ability to understand business operations, identify key drivers, and translate data into actionable insights.
Added 12 mins ago
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Production Associate
Agropur
Woodstock, ON
- Full-time
Must demonstrate a general knowledge of production operations specific to production and packaging lines.Previous
Added 12 mins ago
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Associé/associée de Magasin Temps Partiel Winners - SmartCentres Mascouche
The TJX Companies, Inc.
Mascouche, QC
- Part-time
Added 12 mins ago
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Retail Store Associate Part Time Seasonal Homesense Eglinton Corners
The TJX Companies, Inc.
Toronto, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 12 mins ago
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Associé / Associée de magasin de détail à temps partiel Winners-St Romuald
The TJX Companies, Inc.
St.-Romuald, QC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 12 mins ago
Gestionnaire national(e), Construction / Manager, National Construction
Pure Industrial
Montreal, QC
…Approvisionnement corporatif, et plus particulièrement l’équipe des Opérations nationales de construction, située au siège social à Montréal (Québec). Relevant du ou de la directeur(trice)…
Added 12 mins ago
PL
Assistant General Manager Vino Volo at Vancouver International Airport
Paradies Lagardère
Richmond, BC
- $55,000 to $60,000 CAD / year
- Full-time
…you will support the General Manager with daily restaurant operations, develop and motivate the team, and ensure every guest receives knowledgeable, approachable, and memorable…
Added 27 mins ago
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Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 27 mins ago
Partner Operations Program Manager, Associate
Brex
Vancouver, BC
…software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service…
Added 27 mins ago
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Quality Continuous Improvement Technincan
Wonderbrands
Amherst, NS
- Other
Work closely with R&D, Engineering, and Operations teams to support new product development and process improvements.
Added 42 mins ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 42 mins ago
TA
Warehouse Associate (Afternoon Shift: 11:00AM - 7:30PM)
The Authentic T-Shirt Company® /SanMar Canada
Mississauga, ON
- $20 CAD / hour
- Contract
Reporting directly to the Warehouse Supervisor, the Warehouse Associate is responsible for all warehouse duties including but not limited to order checking, packing, bin dropping, moving…
Added 42 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Airdrie, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 42 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Saint-Jérôme, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 42 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
St. Albert, AB
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 42 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Strathmore, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 42 mins ago
SD
Pharmacy Intern, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 42 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…

Scotiabank

Customer Experience Associate - Somerset & Bronson, Ottawa, ON (18.75 hours/week)

Ottawa, ON, Canada
Somerset, ON, K1R 5K3, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277995

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Ottawa || Canada : Ontario : Gloucester || Canada : Ontario : Vanier

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and providing exceptional service to customers. They are also responsible for identifying simple sales opportunities and assisting clients with digital banking tools.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a flexible schedule are required to support branch operations.

Skills

Customer service
Sales
Technical skills
Digital banking
Relationship building
Problem solving
Communication
Financial services

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Technical Support
Branch Operations
Professional Development

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