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Added 3 hours ago
Retail Store Coordinator Full time Winners - Lionhead
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 5 hours ago
Financial Associate - IIROC
Coast Capital Savings
Langley (District), BC · Langley, Brit
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 5 hours ago
Financial Associate - MFDA
Coast Capital Savings
Victoria, BC
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 5 hours ago
Financial Associate - MFDA
Coast Capital Savings
Richmond, BC
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 5 hours ago
Financial Associate - MFDA
Coast Capital Savings
Surrey, Brit
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 6 hours ago
Legal Operations Specialist / Human Services Program Specialist 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…programmatic work related to background investigations, licensing, and financial fraud and…
Added 8 hours ago
Senior Customer Associate - Calgary Financial Centre, AB (30 hours/week) Contract- March, 2028
Scotiabank
AB · Calgary, AB
…customers first, and our priority is to help them achieve their financial…
Added 8 hours ago
Store Associate
The Salvation Army in Canada
Airdrie, AB
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 9 hours ago
Patient Service Representative
The University of Kansas Health System
Pavilion 1, BC
Part-time
…ambulatory clinic. This work role is responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart…
Added 9 hours ago
Retail Store Coordinator, Full time, Winners-Lionhead
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 9 hours ago
Customer Experience Associate - Sherbrooke, QC - 37.5 hours/week
Scotiabank
Sherbrooke, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 9 hours ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Airdrie, AB
Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 10 hours ago
Bilingual Field Operations Associate
Grainger Canada
Quebec, QC
Full-time
This unique hybrid KeepStock / Branch role supports both business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the…
Added 10 hours ago
Associate Director - Senior Business & Portfolio Manager
RBC
Bedford, QC
Full-time
Client, Banking, Data Analytics, and Digital Technology (CBDDT) is seeking an individual to lead the Financial Operations, Vendor Management, and Workforce Strategy for the Platform…
Added 10 hours ago
Sales Enablement Coordinator
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
Full-time
Cross-Functional Operations Backup: Become fully trained in core order processing workflows to serve as an indispensable backup during peak quarter-end pushes, high-volume periods, and team…
Added 11 hours ago
Loan Processor Agri-Access and Leasing
Compeer Financial
Compeer, SK
Full-time
Collaborates with Financial Officers (FOs) across all Compeer locations to obtain pre-qualification information, including gathering prospect or client information (e.g. drivers’ licenses,…
Added 11 hours ago
Sales Enablement Coordinator
Trimble Inc.
Richmond Hill, ON
Full-time
Cross-Functional Operations Backup: Become fully trained in core order processing workflows to serve as an indispensable backup during peak quarter-end pushes, high-volume periods, and team…
Added 11 hours ago
Bilingual Field Operations Associate
Grainger Businesses
Quebec, QC · VILLE DE QUEBEC, Queb
This unique hybrid KeepStock / Branch role supports both business functions in a particular market. The Field Operations Associate will have the ability to serve key customers both in the…
Added 11 hours ago
Financial Analyst
Helic & Co
Canada
Full-time
You will report to the Associate, Financial Reporting & Compliance.
Added 12 hours ago
Postdoctoral Affairs Officer
University of Toronto
Toronto, ON
Working under the general direction of the Associate Director, Graduate Awards, Operations and Postdoctoral Affairs, the Postdoctoral Affairs Officer serves as the primary resource for…
Added 12 hours ago
Retail Store Coordinator Full time Winners - Lionhead
The TJX Companies, Inc.
Brampton, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 12 hours ago
Retail Store Coordinator, Full time, Winners-Lionhead
The TJX Companies, Inc.
Brampton, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 13 hours ago
Operations Coordinator
Penske
Ottawa, ON
Full-time
The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The…
Added 13 hours ago
Customer Experience Associate - Sources Blvd, DDO Qc (22,5H/Week)
Scotiabank
Dollard-Des Ormeaux, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 13 hours ago
Customer Experience Associate, Part-Time - Pilot Sound Branch, Edmonton, AB (11.25 Hours/Week)
Scotiabank
Edmonton, AB
Part-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…

Scotiabank

Customer Experience Associate - Sources Blvd, DDO Qc (22,5H/Week)

Dollard-Des Ormeaux, QC, H9B 1Z9, Canada

Apply by: Oct 10, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Requisition ID: 273518

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Quebec : Dollard-des-ormeaux

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by providing exceptional service and processing daily transactions. They are also responsible for identifying customer needs and promoting digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a flexible schedule are required to assist customers with digital and self-service banking options.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Customer Service
Branch Operations
Transaction Processing
Technical Support
Professional Development
Retail Banking

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