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Added 10 mins ago
KB
Yard Associate - Part time
Kent Building Supplies
Shediac, NB
- Part-time
As a Yard Associate, you’ll play a key role in delivering exceptional service to our customers by assisting with product selection, loading, and ensuring a safe and organized yard…
Added 10 mins ago
L
SalonCentric - Store Associate - Pickering, ON (Full-time)
L'Oréal
Toronto, ON
- Full-time
Ensure high levels of customer satisfaction through excellent sales service.
Added 10 mins ago
SalonCentric - Store Associate - Pickering, ON (Part-time)
L'Oréal
Toronto, ON
Ensure high levels of customer satisfaction through excellent sales service.
Added 10 mins ago
A
Seasonal Store Sales Associate - Sherway Gardens, 2067, Toronto, CA
adidas
Toronto, ON
- Temporary
Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
Added 10 mins ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 10 mins ago
JH
Client Service Associate
Jackson Hewitt Tax Service Inc.
Williamsburg, ON
- Part-time
Prior customer service or sales experience preferred, but not required
Added 10 mins ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON · North York, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 10 mins ago
FR
Security Concierge
FirstService Residential Canada
Oakville, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 10 mins ago
SF
Digital Expansion Associate - Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
Simplii Financial is a modern, customer-first organization, and the Digital Expansion team sits at the heart of how that commitment reaches people. This is the team that turns strategy into…
Added 10 mins ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Ajax, ON
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 10 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Product and service offering: bundling and tariff design, ancillary revenue strategy / “add-ons”, own-brand development, customer experience design
Added 10 mins ago
JH
Client Service Associate
Jackson Hewitt Tax Service Inc.
Richmond, BC
- Full-time
Prior customer service or sales experience preferred, but not required
Added 10 mins ago
FR
Business Development Director
FirstService Residential Canada
Vancouver, BC
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 11 mins ago
NYF Frontliner Coquitlam Center
Recipe Unlimited
Coquitlam, BC
All our Associates work together to help each other succeed. All our teams work together to deliver the Perfect Guest Experience to our Guests each and every time. At New York Fries, we…
Added 26 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
US
Warehouse Associate II - MHE
UPS Supply Chain Solutions
Calgary, AB
- Full-time
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 26 mins ago
US
Warehouse Associate
UPS Supply Chain Solutions
Calgary, AB
- Full-time
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 26 mins ago
S
Seasonal Part Time Sales Associate
Skechers
Oshawa, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 26 mins ago
SC
Retail Operations Supervisor
Staples Canada
Whitby, ON
- Full-time
Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all…
Added 26 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 26 mins ago
Customer Experience Associate - Strathmore Branch, AB (22.5 hours/week)
Scotiabank
Strathmore, AB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 39 mins ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 39 mins ago
A
Seasonal Sales Associate
Ardene
Hamilton, ON
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 39 mins ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…

Scotiabank

Customer Experience Associate - Strathmore Branch, AB (22.5 hours/week)

Strathmore, AB, T1P 0A2, Canada

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Requisition ID: 279045

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They also nurture long-standing relationships and promote digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a flexible schedule are required to effectively assist customers with banking needs.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Problem solving
Communication
Financial services
Transaction processing

Benefits

Competitive compensation
Benefits package
Professional development
Internal training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Customer Service
Transaction Processing
Technical Support
Scotiabank
Branch Banking
Performance Targets
Professional Development

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