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Added 5 mins ago
NI
Warehouse Associate | Associé à l'entrepôt-EN
NCS International Co.
Montreal, QC
- Full-time
Couper les fils et les câbles selon les exigences du client ;
Added 1 hour ago
I
Technology Lead - Database Administrator
Infosys
Mississauga, ON
- Full-time
The role supports our client’s enterprise data modernization initiatives by ensuring a robust, scalable, and secure Databricks platform for analytics and engineering teams.
Added 3 hours ago
S
Seasonal Associate
Sephora
Victoria, BC
- $19.85 to $24.8 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 3 hours ago
VA
Veterinary Receptionist, Ottawa Veterinary Hospital
VCA Animal Hospitals
Ottawa, ON
- Full-time
At Ottawa Veterinary Hospital, we welcome a Veterinary Receptionist, Client Care Coordinator to join our team full-time in Ottawa, Ontario. This is an exciting opportunity for an organized,…
Added 3 hours ago
JH
Client Service Associate
Jackson Hewitt Tax Service Inc.
Williamsburg, ON
- Full-time
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this…
Added 4 hours ago
A
Screening Quality Control Associate I
Altasciences
Montreal, QC
- Full-time
The Screening Quality Control Associate I is responsible for ensuring the accuracy, completeness, and compliance of all data collected during the screening phase of clinical trials. This…
Added 4 hours ago
S
Seasonal Associate
sephora.com
Markham, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 4 hours ago
S
Seasonal Associate
sephora.com
Langley (District), BC · Langley, BC,CA
- $19.85 to $24.8 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 4 hours ago
S
Seasonal Associate
Sephora
Regina, SK
- $17 to $20 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 6 hours ago
S
Seasonal Associate
sephora.com
Kelowna, BC
- $19.85 to $24.8 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 6 hours ago
C
Project Coordinator, Facilities Management – Permanent Full-Time (1.0) / Coordonnateur ou coordonnatrice, planification des installations - poste permanente à temps plein (1,0)
CHEO
Ottawa, ON
- Full-time
…capital projects, on time and on budget, while meeting CHEO and client requirements. You must be self motivated, deadline oriented, builds effective relationships with colleagues and…
Added 6 hours ago
Subdivision Admin Assistant
Hydro One Networks Inc
Barrie, ON
Provide advice to customers relative to new service supply regulations & policies, underground subdivision design process, connection and inspection requirements. Discuss client needs and…
Added 8 hours ago
S
Seasonal Associate
Sephora
ON · Markham, ON
- $19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 8 hours ago
S
Seasonal Associate
Sephora
Thunder Bay, ON
- $19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 9 hours ago
L
Legal Engineer Associate
Legora
Toronto, ON
- Full-time
Support client facing pilots, onboarding, and training, helping legal teams get the most out of Legora.
Added 11 hours ago
TG
Retail Sales Associate - Head Office
Tennis Giant
Bas-Saint-Laurent, QC
- Part-time
…Tennis Giant. Le candidat retenu sera responsable de fournir un service client exceptionnel, d’aider aux ventes et de corder des raquettes de tennis. Nous accueillons les candidats ayant…
Added 11 hours ago
RD
Associate
RBC Dominion Securities
Vancouver, BC
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 11 hours ago
LV
Client Advisor
Louis Vuitton
Vancouver, BC
- Full-time
In order to be successful in this role you must be someone who has experience working in a luxury or client-centric retail environment or has a strong history involving customer service,…
Added 11 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 11 hours ago
Y
Intern, Associate Technical Account Manager
Yardi
Toronto, ON
- Volunteer
As an Intern on the Client Services team, you will provide software support and implementation guidance to clients utilizing the financial accounting and business operations functions in…
Added 11 hours ago
Y
Intern, Associate Technical Account Manager
Yardi
Toronto, ON
- Volunteer
As an Intern on the Client Services team, you will provide software support and implementation guidance to clients utilizing the financial accounting and business operations functions in…
Added 11 hours ago
SP
Customer Success Manager
Salesforce Partner Canada
Toronto, ON
- Full-time
Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
Added 11 hours ago
G
Associate, Client Engineer (Vancouver)
Glia
Vancouver, BC
- Full-time
A regular day in the life of a Client Engineer at Glia consists of resolving technical inquiries with our customers and partners, helping them achieve their goals through Glia’s Digital…
Added 12 hours ago
S
Seasonal Associate
Sephora
Kelowna, BC
- $19.85 to $24.8 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 12 hours ago
S
Seasonal Associate
Sephora
Langley (City), BC · Langley, BC
- $19.85 to $24.8 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…

Scotiabank

Customer Experience Associate - Taunton & Westney (18.75 hours/week)

Ajax, ON, L1T 0K4, Canada

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Applications open in a new tab.

Job details

Apply by: Oct 14, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition ID: 273325

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Ajax

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and nurturing long-standing customer relationships. They also proactively identify customer needs and promote digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates must possess proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a flexible schedule are required to effectively assist customers with banking needs.

Skills

Customer service
Relationship building
Transaction processing
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial goal setting
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Transaction Processing
Relationship Management
Customer Service
Retail Banking
Technical Support
Performance Targets
Client Relations
Mobile Banking

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