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Added 26 mins ago
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Customer Experience Associate - Mississauga & Sandalwood (15 Hours/Week)
Scotiabank
Mississauga, ON
- Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 26 mins ago
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Customer Experience Associate - Mississauga & Sandalwood (11.25 hours/week)
Scotiabank
Mississauga, ON
- Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 56 mins ago
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Customer Experience Associate, Casual Part time, Westgate Plaza, Saskatoon
Scotiabank
Saskatoon, SK
- Part-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 hours ago
MI
Senior Associate, Fund Accounting, Real Assets (Yardi experience preferred)
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 2 hours ago
MI
Senior Associate, Fund Accounting, Real Assets (Yardi experience preferred)
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 2 hours ago
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Private Banking Associate
RBC
Vancouver, BC
- Full-time
As a key member of the client relationship team, the Private Banking Associate in the International Private Banking team is responsible for developing sales and service solutions through…
Added 2 hours ago
Customer Experience Associate - Beauport, QC - 18.75 hours/week
Scotiabank
Domaine-Beauport, QC · Beauport, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 6 hours ago
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Customer Experience Associate - Canmore, AB (22.5 hours/week)
Scotiabank
Canmore, AB
- Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 21 hours ago
MI
Senior Associate, Genesis, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives.
Added 1 day ago
Customer Experience Associate - Courtenay BC (18.75hrs/week)
Scotiabank
Courtenay, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
Customer Experience Associate - Courtenay BC (30hrs/week)
Scotiabank
Courtenay, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
Customer Experience Associate - Courtenay BC (18.75hrs/week)
Scotiabank
Courtenay, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
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Senior Customer Experience Associate - Mount Forest (22.5 hours/week)
Scotiabank
Mount Forest, ON
- Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
Customer Experience Associate - Hillside Shopping Centre, Victoria BC (22.5hrs/week)
Scotiabank
Victoria, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
SW
ScotiaMcLeod Investment Associate - Toronto
Scotia Wealth Management
Toronto, ON
- Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
AI
Equity Research Associate (Toronto or Boston)
AGF Investments
Toronto, ON
- $85,000 to $120,000 CAD / year
- Full-time
…companies deliver excellence in investing in the public and private markets through three business lines: AGF Investments, AGF Capital Partners and AGF Private…
Added 2 days ago
EP
Analyst/ Associate – Corporate Finance & M&A
ElkLake Partners
Calgary, AB
- Full-time
3-5 years of relevant experience in accounting, finance, investment banking, commercial / corporate banking, consulting, valuation, private equity, corporate development, or other similar…
Added 2 days ago
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Investment Associate
Winchesters
Toronto, ON
- $105,000 to $125,000 CAD / year
- Full-time
3–5 years of relevant experience in real estate, investment banking, private equity, corporate finance, or management consulting.
Added 2 days ago
Customer Experience Associate - Glenmore Square Branch, AB (30 hours/week) Contract, April 2027
Scotiabank
Calgary, AB
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
AM
Equity Research Associate (Toronto or Boston)
AGF Management
Toronto, ON
- $85,000 to $120,000 CAD / year
- Full-time
…companies deliver excellence in investing in the public and private markets through three business lines: AGF Investments, AGF Capital Partners and AGF Private…
Added 2 days ago
Customer Service Representative - Ouellette & Park, Windsor (18.75 hrs/week)
Scotiabank
Windsor, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
ScotiaMcLeod Investment Associate - Toronto
Scotiabank
Toronto, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 days ago
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Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
…strength and stability of BMO Financial Group. As part of BMO Private Wealth, BMO Nesbitt Burns professionals operate within a collaborative, team based wealth management model spanning…
Added 2 days ago
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Estate Insurance Associate
BMO
Toronto, ON · FCP
- Full-time
…strength and stability of BMO Financial Group. As part of BMO Private Wealth, BMO Nesbitt Burns professionals operate within a collaborative, team based wealth management model spanning…
Added 2 days ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
…trustee services and depository to securities lending and other banking…

Scotiabank

Customer Experience Associate - Terry Fox & Campeau (26.25)

Ottawa, ON, Canada
Kanata, ON, K2T 1B7, Canada

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Job details

Posting language: English
Posted: Oct 9, 2026

Original job description

Requisition ID: 275820

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Kanata

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and proactively identifying customer needs. They are responsible for building strong relationships and promoting digital banking tools to help clients achieve their financial goals.

Requirements

Candidates must have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex concepts simply are essential for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Transaction processing

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Technical Support
Professional Development
Branch Operations
Client Relations

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