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Added 2 mins ago
DYNAMITE - Operations Team Leader FT - Sherway Gardens
Groupe Dynamite, Inc Garage
Toronto, ON · Etobicoke, Ontario
Full-time
…wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and…
Added 17 mins ago
Manager, Financing Solutions
National Bank of Canada
Montreal, QC
Full-time
…trusted advisor to these clients. This position reports to the Associate Vice President of Pharmacies and Healthcare…
Added 47 mins ago
Seasonal Retail Sales Associate - Chinook Centre
Old Navy
Calgary, AB
Part-time
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our…
Added 1 hour ago
COMBO - Seasonal Sales Associate - South Edmonton Common
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 2 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal Investigators with…
Added 2 hours ago
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and related disorders. Under the direction of…
Added 3 hours ago
(ASD-W)-1.00 FTE Speech Language Pathologist I (Office Location: WEC)- Permanent
Jobbe
Woodstock, NB
Full-time
…communication disorders. Work performed is oriented to client or community needs and may require active participation on interdisciplinary teams, consultation on client waitlists,…
Added 3 hours ago
Merchandiser, Hourly Full Time Flexible Shifts
Jobbe
Saint John, NB
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Assistant Front Store Manager, Hourly Part Time Day
Jobbe
Halifax, NS
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 hours ago
Bilingual Equipment Finance Associate - RCAP Leasing
RBC
Burlington, ON
Full-time
The Equipment Finance Associate plays a key national middle office role in mitigating credit, client, reputational and operational risks related to simple and complex leasing processes,…
Added 4 hours ago
Senior Associate
Robert Half
Winnipeg, MB
Full-time
…events to increase Robert Half’s presence in the local business…
Added 4 hours ago
GARAGE - Seasonal Sales Associate - West Edmonton Mall
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 4 hours ago
Housekeeping-Janitorial Supervisor, Full Time
Compass Group Canada
Dubreuilville, ON
Full-time
…Functions of the department. Personnel Management includes new associate training and evaluation in accordance with Compass Standards, Client Contract and applicable Union Collective…
Added 4 hours ago
Term Certain Instructor, Powerline Apprenticeship
Lethbridge Polytechnic
Lethbridge, AB
Full-time
…approaches to teaching and learning, and scholarly activity and community engagement by faculty, staff, and…
Added 4 hours ago
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
$43,000 to $55,000 CAD / year
Full-time
…is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of…
Added 4 hours ago
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
$43,000 to $55,000 CAD / year
Full-time
…is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of…
Added 4 hours ago
Sales Associate-Retail
Roots
Oakville, ON
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable…
Added 5 hours ago
Inventory Control Associate
RONA
Carleton Place, ON
Full-time
Added 6 hours ago
PIA Client Service Associate
TD
Montreal, QC
Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 6 hours ago
Customer service associate - seasonal position
La Maison Simons
Gatineau, QC
Temporary
Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or…
Added 7 hours ago
Accounting Officer/Purchasing Team Lead - Accounting Officer
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
An Associate's degree or higher in accounting, finance, business, or related degree; or experience in a lead role on a finance team.
Added 8 hours ago
Membership Sales Associate
Orangetheory Fitness Canada
North Vancouver, BC
$16 to $19 USD / hour
Part-time
If you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
Added 8 hours ago
Associate Financial Advisor
CIBC
Lethbridge, AB
Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 8 hours ago
Client Associate (IR licensed) Wood Gundy
CIBC
London, ON
Full-time
As a Client Associate, you will work closely with an Investment Advisor at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 8 hours ago
Client Associate (IR licensed) Wood Gundy
CIBC
Toronto, ON
Full-time
…investment advice and exceptional client service. As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new…

Scotiabank

Customer Experience Associate - Trenton (22.5 hours/week)

Trenton, ON, K8V 3P3, Canada

Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Requisition ID: 272275

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Trenton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and building long-standing customer relationships. They are responsible for identifying sales opportunities and assisting clients with mobile banking and digital self-service tools.

Requirements

Candidates must have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex financial concepts simply are required.

Skills

Customer service
Relationship building
Transaction processing
Sales
Technical skills
Digital banking
Communication
Problem solving
Adaptability
Teamwork

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Mobile Banking
Self-service Banking
Retail Banking
Communication Skills
Technical Proficiency
Target-based Environment

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