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Added 8 hours ago
Customer Experience Associate - The Pas, Manitoba (22.5 hours per week)
Scotiabank
The Pas, MB
…and private banking, corporate and investment banking, and capital…
Added 8 hours ago
SG
Associate Director, North America Regulated Utilities, Infrastructure Ratings
S&P Global
Toronto, ON
- Full-time
…flexibility, and resilience under stress. The team's work supports capital formation for critical infrastructure and helps the market understand fast-evolving subsectors such as data…
Added 10 hours ago
Customer Experience Associate, Part-Time - Heritage Village Branch, Edmonton, AB (15 Hours/Week)
Scotiabank
AB · Edmonton, AB
…and private banking, corporate and investment banking, and capital…
Added 10 hours ago
C
IT Operations Support Engineer
CanDeal
Toronto, ON
- Full-time
…Canadian dollar fixed income securities and derivatives. CanDeal’s Markets Division provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate…
Added 11 hours ago
SS
Marchés Privés - Comptabilité et administration des fonds, associé/e principal/e/Privates Markets- Fund Accounting & Administration, Senior Associate , Senior Associate
State Street
Montreal, QC
- Full-time
Privates Markets- Fund Accounting & Administration, Senior Associate
Added 11 hours ago
SS
Marché Privés - Comptabilité et administration des fonds, Officer/Private Markets- Fund Accounting & Administration, Officer
State Street
Montreal, QC
- Full-time
…administratifs aux gestionnaires de fonds de couverture et de capital-investissement au sein de notre groupe d’affaires Alternative Investment Solutions. Notre équipe de…
Added 12 hours ago
Customer Experience Associate - 510 Burrard Street, Vancouver, BC(30Hours/Week)
Scotiabank
Vancouver, BC
…and private banking, corporate and investment banking, and capital…
Added 12 hours ago
BR
Associate Lawyer, Tech & Ventures
BJRC Recruiting
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Coordinate with colleagues across complementary corporate practice areas on cross-border and domestic mandates
Added 12 hours ago
T
Transaction Advisory Associate
Treewalk
Canada
- Full-time
Strong working knowledge of ASPE and IFRS, with familiarity in US GAAP an asset for cross-border transactions
Added 13 hours ago
Customer Service Representative - Tecmuseh & Lauzon, ON (30 hrs/week) - 12 Month Contract
Scotiabank
Windsor, ON
…and private banking, corporate and investment banking, and capital…
Added 13 hours ago
TC
Associé, Investissements / Associate, Investments
Trans-Canada Capital
Montreal, QC
- Full-time
The position is based in downtown Montreal, with an in-office presence of at least 4 days per week, as well as occasional international travel
Added 14 hours ago
ScotiaMcLeod Administrative Associate - Halifax
Scotiabank
Halifax, NS
…and private banking, corporate and investment banking, and capital…
Added 15 hours ago
C
Associate, Global Investment Banking
CIBC
Toronto, ON
- Full-time
…advisory services with access to the debt, equity and loan capital markets, as well as complex risk and hedging solutions. The Global Mining team manages a market leading platform from our…
Added 16 hours ago
Customer Experience Associate - North Langley City Branch, BC(15Hours/Week)
Scotiabank
Langley (District), BC · Langley, BC
…and private banking, corporate and investment banking, and capital…
Added 17 hours ago
Senior Customer Experience Associate - Langley, BC (37.5Hours/Week)
Scotiabank
Langley (District), BC · Langley, BC
…and private banking, corporate and investment banking, and capital…
Added 1 day ago
BA
Associate, Investor Relations and FP&A
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
…the world. We have one of the largest pools of discretionary capital globally, which is deployed across our three core businesses–Alternative Asset Management, Wealth Solutions, and our…
Added 1 day ago
B
Associate, Investor Relations and FP&A
Brookfield
Toronto, ON
- Full-time
…the world. We have one of the largest pools of discretionary capital globally, which is deployed across our three core businesses–Alternative Asset Management, Wealth Solutions, and our…
Added 1 day ago
PS
Business Analyst
Publicis Sapient
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 1 day ago
PS
Financial Technical Analyst
Publicis Sapient
Toronto, ON
- $100,000 to $145,000 CAD / year
- Full-time
Open to hybrid work arrangement of 3-4 days per week from the Client offices in the downtown Toronto
Added 1 day ago
RC
Temporary Risk Consulting Senior Associate
RSM Canada
Toronto, ON
- Full-time
…banking environment, with a focus on investment banking and capital markets regulatory requirements. You will be responsible for executing compliance reviews from planning and scoping…
Added 1 day ago
Customer Experience Associate - UpperWentworth (22.5 hours/week)
Scotiabank
Hamilton, ON
…and private banking, corporate and investment banking, and capital…
Added 1 day ago
Global Banking & Markets Operations-Calgary-Associate/Analyst-Natural Gas Scheduling
Goldman Sachs
Calgary, AB
At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and…
Added 1 day ago
PC
Deals, Corporate Finance, Senior Associate
PwC Canada
AB · Edmonton, AB
- Full-time
As a Senior Associate, Deals – Corporate Finance, you’ll work as part of a team of problem solvers, helping to solve business issues and deliver high quality client service.…
Added 1 day ago
IG
Associate KYC Director
Insight Global
Toronto, ON
- $60 to $70 CAD / hour
- Contract
…KYC refreshes, client outreach, and vendor operations across Capital Markets. Will lead 4 onshore employees and oversee 200 offshore contractors, while supporting the banks transition from…
Added 1 day ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
…management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of…

Scotiabank

Customer Experience Associate - Uptown Saanich, BC (30 hours/week)

Victoria, BC, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Requisition ID: 278929

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : British Columbia : Victoria

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by providing exceptional service and processing daily financial transactions. They are responsible for identifying customer needs, promoting digital banking solutions, and contributing to branch sales targets.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. A willingness to work a flexible schedule and comfort with basic sales situations are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Customer Service
Transaction Processing
Branch Banking
Retail Banking

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Work requirements

Jobs in Canada