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Associate Director - Operational Excellence - Client Lifecycle Management (CLM)
RBC
Toronto, ON
- Full-time
The Operational Excellence Associate Director drives execution of audit remediation activities and operational excellence initiatives within the Client Lifecycle Management pillar. This…
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BV
Media Sales Representative
Best Version Media
Sault Ste. Marie, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Prince George, BC
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Richmond Hill, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
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BV
Media Sales Representative
Best Version Media
Toronto, ON · Etobicoke, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Toronto, ON · North York, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Aurora, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Caledon, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Saskatoon, SK
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Vaughan, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Medicine Hat, AB
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Regina, SK
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Sarnia, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Toronto, ON · Scarborough, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Lethbridge, AB
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Markham, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
The Blue Mountains, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Belleville, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Ajax, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Oro-Medonte, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Mississauga, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Victoria, BC
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Niagara Falls, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Oakville, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…
Added 2 mins ago
BV
Media Sales Representative
Best Version Media
Niagara-on-the-Lake, ON
- Full-time
…start-up costs, on a schedule you control. You launch as an Associate Publisher - BVM’s name for the people who sell for, and run, a community magazine - with bonus earnings while you…

Scotiabank

Customer Experience Associate - Windfields (15 hours/week)

Oshawa, ON, L1L 0R1, Canada

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Job details

Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 276524

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Oshawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They are responsible for nurturing long-standing relationships and promoting digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates must possess strong customer service skills and the ability to thrive in a target-based environment. A flexible schedule and technical proficiency to assist clients with digital banking tools are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Adaptability

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Client Service
Branch Banking
Professionalism
Technical Proficiency
Performance Targets
Teamwork
Communication Skills

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