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Added 9 mins ago
Wealth Concierge
Royal Bank of Canada
Vancouver, BC
Full-time
Minimum of 2 years’ experience in a similar role preferably as a Financial Advisor, Financial Planning Associate, Premier Banker, and Private Banking Associate
Added 39 mins ago
Senior Customer Experience Associate - Clairfields Centre, Guelph ( 18.75 Hours/Week)
Scotiabank
Guelph, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 39 mins ago
Customer Experience Associate - Halifax Main Branch, NS (18.75 Hours / Week)
Scotiabank
Halifax, NS
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 39 mins ago
Customer Experience Associate, Part-Time - Olds, AB (22.5 Hours/Week)
Scotiabank
Olds, AB
Part-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 39 mins ago
Credit Solutions Associate, Canadian Commercial Banking (Mississuaga or Markham, Ontario)
Scotiabank
Markham, ON
Credit Solutions Associate, Commercial Banking (Mississauga or Markham, Ontario)
Added 1 hour ago
PIA Client Service Associate
TD
Owen Sound, ON
Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…
Added 1 hour ago
Associate
Peloton Search Partners
Toronto, ON
Full-time
The Associate will be a key member of the team, supporting the evaluation, structuring, execution and ongoing management of bespoke debt and equity financings. This is a highly analytical,…
Added 2 hours ago
Trust Associate, Scotiatrust - Vancouver, BC
Scotiabank
Vancouver, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 hours ago
Customer Experience Associate - Quartier Laval, Qc (22.5H /Week)
Scotiabank
Laval, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 2 hours ago
Advisor Associate MD Wealth - Sydney
Scotiabank
Sydney Indian Reserve No. 28A, NS · Sydney, NS
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Core Operations, Associate 2
State Street
Toronto, ON
Full-time
The team you will be joining is part of Global Transactions, Controls and Banking and your role is responsible for processing transactions, ensuring timely and accurate settlement/payment…
Added 4 hours ago
Advisor Associate - Location is St John's NFLD
Scotiabank
St. John's, NL
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 5 hours ago
Senior Associate, Finance Data Analytics & Insights - SLC Management
SLC Management
Toronto, ON · Sun Life Toronto One York
Full-time
…backgrounds - finance, data and analytics, engineering, investment banking, private equity, or…
Added 5 hours ago
Senior Associate, Finance Data Analytics & Insights - SLC Management
Sun Life
Toronto, ON · Sun Life Toronto One York
Full-time
…backgrounds - finance, data and analytics, engineering, investment banking, private equity, or…
Added 6 hours ago
Senior Manager, Managed Asset Program (12 month contract)
Scotiabank
Toronto, ON
Contract
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 7 hours ago
M&A Associate
The Mason Group - Strategic Search Partners
Toronto, ON
$110,000 to $140,000 CAD / year
Full-time
Minimum 4 years of M&A experience, working in private equity, investment banking, transaction advisory, corporate development or a software-specific industry.
Added 8 hours ago
Associate, Global Investment Banking - Real Estate
Royal Bank of Canada
Toronto, ON
Full-time
RBC Capital Markets Global Investment Banking is seeking an Associate to join its Real Estate investment banking team in Toronto.
Added 13 hours ago
Investment Banking Analyst/Associate (Future Opportunities)
Raymond James
Toronto, ON
Full-time
Our Investment Banking team of over 350 investment bankers across North America is focused on servicing the corporate finance and financial advisory needs of our clients. We offer a…
Added 15 hours ago
Private Trust Client Service Associate
TD
Calgary, AB
Full-time
…relationship manager? If so, then this can be perfect for you. As Private Trust Client Service Associate, you will provide consistent administrative, analytical and service support to our…
Added 15 hours ago
PIA Client Service Associate
TD
Victoria, BC
Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…
Added 20 hours ago
Associate, Global Investment Banking - Real Estate
RBC
Toronto, ON
Full-time
RBC Capital Markets Global Investment Banking is seeking an Associate to join its Real Estate investment banking team in Toronto.
Added 21 hours ago
Client Service Associate-Bilingual
CIBC
Montreal, QC
Full-time
You are accountable for effectively managing all administrative aspects of CIBC Private Wealth operations. As a Client Service Administrator, you will provide exceptional service to Private…
Added 22 hours ago
Private Trust Client Service Associate - Indigenous Trust Services (ITS)
TD
Winnipeg, MB
Full-time
We are seeking a Private Client Services Associate – Indigenous Trust Services (ITS) who will provide support in trust administration, assisting the team in delivering a legendary client…
Added 22 hours ago
Wealth Associate Sudbury
MD Financial Management | Gestion financière MD
Sudbury, ON · Greater Sudbury, ON
Full-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 22 hours ago
Client Service Associate-Bilingual
CIBC
Montreal, QC
Full-time
You are accountable for effectively managing all administrative aspects of CIBC Private Wealth operations. As a Client Service Administrator, you will provide exceptional service to Private…

Scotiabank

Customer Experience Associate - Windsor, NS (11.25 Hours / Week)

NS, Canada
Windsor, NS, B0N 2T0, Canada

Posting language: English
Posted: Aug 19, 2026

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Applications open in a new tab.

Original job description

Requisition ID: 267809

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Nova Scotia : Windsor

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate provides exceptional service by processing daily transactions and proactively identifying customer needs. They also act as a technology expert to guide clients through mobile banking applications and contribute to branch sales targets.

Requirements

Candidates must have proven customer service skills and the ability to work in a professional, efficient manner. Strong technical skills and comfort with simple sales situations are required to succeed in this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Mobile Banking
Relationship Management
Transaction Processing
Customer Service
Branch Banking
Professional Development

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