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Added 34 mins ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Brossard, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 34 mins ago
Team Lead-Retail
Roots
Dartmouth, NS
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 3 hours ago
NB
Associate
National Bank of Canada
Winnipeg, MB
- Temporary
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 3 hours ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 15 hours ago
I
Client and Operations Associate
Insigneo
Toronto, ON
- Full-time
The Client and Operations Associate is responsible for providing dedicated client service, operational, and administrative support to clients, Financial Advisors, custodians, and internal…
Added 15 hours ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 16 hours ago
Financial Service Representative
Money Mart
Toronto, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 16 hours ago
Tax Administrator, Scotiatrust - Montreal, QC
Scotiabank
Montreal, QC
Discusses tax rules and tax elections with the Tax Officer, Associate Tax Officer and/or Manager, Taxation, and assess client tax situations, performs detailed analysis, undertakes research…
Added 16 hours ago
Customer Experience Associate - North Langley, Langley BC (15hrs/week)
Scotiabank
Langley (District), BC · Langley, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 16 hours ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
May be asked to perform clerical and banking duties
Added 16 hours ago
SD
Front Store Supervisor, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
May be asked to perform clerical and banking duties
Added 16 hours ago
RS
Customs - Customer Service Associate
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 17 hours ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Markham, ON
- Part-time
May be asked to perform clerical and banking duties
Added 17 hours ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Markham, ON
- Part-time
May be asked to perform clerical and banking duties
Added 18 hours ago
T
Personal Banking Associate (Part time, 18.75h)- Jean-Talon & Querbes
TD
Montreal, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 18 hours ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 18 hours ago
T
Personal Banking Associate Trainee
TD
Bowmanville, ON
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 18 hours ago
T
Personal Banking Associate Trainee (North York, Central Toronto) - Current and Future Opportunities
TD
Toronto, ON
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 18 hours ago
Financial Service Representative
Money Mart
Calgary, AB
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 18 hours ago
Financial Service Representative
Money Mart
Peace River, AB
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 18 hours ago
NB
Wealth Associate
National Bank of Canada
Victoria, BC
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 18 hours ago
CC
Assistant Store Manager
Canna Cabana
North Bay, ON
- $19.5 to $21.5 CAD / hour
- Full-time
…management and to manage, maintain and supervise day-to-day retail operations activities at the retail store…
Added 18 hours ago
CC
Retail Store Manager
Canna Cabana
North Bay, ON
- $50,000 CAD / year
- Full-time
…management and to manage, maintain and supervise day-to-day retail operations activities at the retail store…
Added 18 hours ago
CC
Retail Sales Associate
Canna Cabana
Toronto, ON · Bathurst & Steeles, North York, ON
- $17.95 CAD / hour
- Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…

Scotiabank

Customer Experience Associate - Winnipeg Financial Centre, MB (18.75 hours/week)

Winnipeg, MB, R3C 3X2, Canada

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Requisition ID: 275854

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Manitoba : Winnipeg

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and proactively identifying customer financial needs. They are responsible for building long-standing relationships and promoting digital banking tools to enhance the customer experience.

Requirements

Candidates must possess strong customer service skills and the ability to work in a target-based environment. A flexible schedule and comfort with simple sales and technical banking applications are required for this role.

Skills

Customer service
Relationship building
Financial transactions
Sales
Technical skills
Digital banking
Communication
Problem solving
Teamwork
Adaptability

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Transaction Processing
Relationship Management
Sales
Digital Banking
Mobile Banking
Customer Service
Branch Operations
Performance Targets
Professional Development
Teamwork
Technical Support

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