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Added 27 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Newmarket, ON
- Part-time
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Added 1 hour ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Sherwood Park, AB
- Part-time
We’re looking for a (Part-time) Sales Associate for our The Shoe Co. banner who will put their best foot forward.
Added 1 hour ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Rocky View No 44, AB · Rocky View County, AB
- Part-time
We’re looking for a (Part-time) Sales Associate for our DSW banner who will put their best foot forward.
Added 1 hour ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Calgary, AB
- Part-time
We’re looking for a (Part-time) Sales Associate for our DSW banner who will put their best foot forward.
Added 1 hour ago
DT
Customer Service Associate I
Dollar Tree Stores
Prince George, BC
- Part-time
Excellent customer service and relationship management skills are required
Added 2 hours ago
MD
Dynamics 365/ Power Platform Developer - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6)…
Added 4 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 4 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 4 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
This position requires the ability to act upon tasks and goals outlined by management
Added 4 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Added 4 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Night
Shoppers Drug Mart
Ottawa, ON
- Full-time
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Added 6 hours ago
DT
Customer Service Associate
Dollar Tree Stores
Windsor, ON
- Part-time
Excellent customer service and relationship management skills are required
Added 6 hours ago
DT
Customer Service Associate
Dollar Tree Stores
Windsor, ON
- Part-time
Excellent customer service and relationship management skills are required
Added 6 hours ago
DT
Customer Service Associate
Dollar Tree Stores
Surrey, BC
- Part-time
Excellent customer service and relationship management skills are required
Added 7 hours ago
CC
Financial Associate - MFDA
Coast Capital
Richmond, BC
- Full-time
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 7 hours ago
U
Outside Sales Internship / Co-op - 2027
Uline
Hamilton, ON · Milton, ON · Mississauga, ON · Toronto, ON
- Full-time
Gain hands-on, real-world experience in this face-to-face selling position as an Outside Sales Associate.
Added 8 hours ago
U
Outside Sales Internship / Co-op - 2027
Uline
Carleton Place, ON · Cornwall, ON · Embrun, ON · Hawkesbury, ON · Ottawa, ON
- Full-time
Gain hands-on, real-world experience in this face-to-face selling position as an Outside Sales Associate.
Added 8 hours ago
NB
Senior Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
We are seeking an experienced Senior Wealth Associate to serve as a trusted partner to our Wealth Advisors and a key relationship contact for our clients. This is a highly visible,…
Added 9 hours ago
TB
Sales Associate
Tory Burch
Vancouver, BC
- Part-time
Added 9 hours ago
P
Part Time Flex Sales Associate
Pandora
Edmonton, AB
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 9 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
- Part-time
Added 9 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Capilano Thrift Store
- Full-time
Added 9 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Treherne, MB
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 10 hours ago
CC
Financial Associate - MFDA
Coast Capital
Victoria, BC
- Full-time
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 10 hours ago
P
Part Time Flex Sales Associate
Pandora
Halifax, NS
- $17 to $21.25 CAD / hour
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…

Scotiabank

Customer Experience Associate - Yonge & Hillcrest, Toronto, ON (18.75 hours/week)

Toronto, ON, Canada
North York, ON, M2N 6C6, Canada

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Job details

Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 278310

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : North York

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by providing exceptional service and processing daily transactions. They are responsible for identifying customer needs, promoting digital banking solutions, and contributing to branch sales targets.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex banking concepts simply are required.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Technology
Branch Operations
Professional Development

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