Jobs in Canada

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Added 11 mins ago
UC
Specialist, International Programs & Emergenc
UNICEF Canada
Toronto, ON
- Contract
Lead factchecking (English and French) for the International Programs and Emergencies team and train new staff in the process, as required.
Added 11 mins ago
CC
Coordinator, Materials Management
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
Lead the materials management teams to ensure they deliver appropriate service levels to the sites safely and effectively, including general site shipping/receiving as well as maintenance…
Added 11 mins ago
CC
Mechanical Planner, Maintenance
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
As a member of the maintenance planning team, reporting to the senior planner, your efforts will be focused on helping Cigar Lake reach reliability excellence. You will build relationships…
Added 11 mins ago
AC
Portfolio Steering and CAT Risk Analyst - Marine
Allianz Commercial
Toronto, ON
- Full-time
This role will work a hybrid schedule and can be based in one of our following offices: New York, Chicago, Alpharetta, O’Fallon, or Toronto
Added 11 mins ago
TP
Senior Payroll Analyst
Toronto Police Service
Toronto, ON
- Contract
Reporting to the Payroll Operations Lead, the Senior Payroll Analyst plays a key role in ensuring the accuracy, integrity, and compliance of payroll operations. This position provides…
Added 11 mins ago
H
Windows System Administrator
Hays
Toronto, ON
- Full-time
You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. Client is offering competitive compensation, professional development…
Added 11 mins ago
G
Construction Manager - Radar & Antenna Infrastructure
Ganotec
Oakville, ON
- Full-time
Depending on the candidate’s primary discipline, the position may lead construction execution, integrated project planning, or estimate development while maintaining strong coordination…
Added 11 mins ago
G
Construction Manager - Radar & Antenna Infrastructure
Ganotec
Clarington, ON
- Full-time
Depending on the candidate’s primary discipline, the position may lead construction execution, integrated project planning, or estimate development while maintaining strong coordination…
Added 11 mins ago
SC
Registered Pharmacy Technician, Lead
Stoakley-Stewart Consultants Ltd.
Oshawa, ON
- Full-time
An established and successful sterile compounding operation is seeking an experienced Registered Pharmacy Technician to lead a team of compounders. The organization provides patient-focused…
Added 11 mins ago
EH
ECH - Manager, Marketing (12-Month Contract)
Empire Homes
Vaughan, ON
- Contract
…range for this role in $85,000 - $105,000/year. Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and…
Added 11 mins ago
SC
Health, Safety & Environmental Coordinator
Stoakley-Stewart Consultants Ltd.
Cambridge, ON
- $90,000 to $100,000 CAD / year
- Full-time
The stated compensation range reflects the full scope of the role as currently structured and is provided in accordance with pay transparency requirements. Offers are determined based on…
Added 11 mins ago
G
Construction Manager - Telecommunications & Transmission
Ganotec
Oakville, ON
- Full-time
…planning, or estimating. The successful candidate will take the lead in their area of greatest strength while working closely across all three…
Added 11 mins ago
G
Construction Manager - Heavy Mechanical equipment installation
Ganotec
Oakville, ON
- Full-time
Lead or support construction planning and estimate development for heavy mechanical equipment, heavy lifting systems, shiplifts, transfer systems, dry docks, rail transfer systems, and…
Added 11 mins ago
D
IT Infrastructure Administrator
DCM
Brampton, ON
- $80,133 to $100,166 CAD / year
- Full-time
This is a hybrid role, working a minimum of 2-3 days per week in our Brampton office
Added 11 mins ago
TL
Account Executive
The Leadership Agency
Montreal, QC
- Full-time
…reporting. Customers feel like they've hired a high-quality growth team, but it runs as…
Added 11 mins ago
LC
Senior R&D Project Manager-Cheese
Lactalis Canada
Ingleside, ON
- Full-time
Lead complex scientific experiments that offer potential for in-depth understanding of cheese systems leading to the identification of new products or processes to benefit quality or cost…
Added 11 mins ago
FC
Technical Sales Representative - Fire Protection
Fire Cube - Fire Protection Engineers
Mississauga, ON
- Full-time
Compensation: Base Salary + Performance Incentives
Added 11 mins ago
MM
Sales Development Representative
Martell Media
Kelowna, BC
- Full-time
Lead outreach: Contact inbound inquiries, new opt-ins, event leads, and assigned outbound prospects through calls, SMS, and email. Prioritize fresh, high-intent leads and follow the team’s…
Added 12 mins ago
Accounts Payable Administrator
First West
Langley (District), BC · Langley, BC
2 years of experience related to administration or accounting or an equivalent combination of education and experience required
Added 12 mins ago
PC
Intermediate Field Technician
PRI Consultants
Peterborough, ON
- Full-time
We're looking for an Intermediate Field Technician to join our field services team. You'll work on-site across a variety of projects - collecting field data, performing tests and…
Added 12 mins ago
P
Canada Chief Compliance Officer & MLRO
PayPal
Toronto, ON · CAN - Ontario - Toronto - Corp - University Ave
- Full-time
Lead a team of compliance leaders through growth and development, building high-performing teams.
Added 12 mins ago
Program Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…leaders, along with project managers and their respective project team members and external parties, to ensure the programs and projects are correctly defined, planned and delivered. The…
Added 12 mins ago
Product Owner, Observability & Service Intelligence Platforms
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking an experienced Product Owner to lead the strategy, roadmap, governance, and ongoing optimization of our enterprise Observability and Service Intelligence platforms. This role…
Added 12 mins ago
UKG Pro WFM Solution Leader- Senior Manager
EY
Toronto, ON
To qualify for the role, you must have:
Added 12 mins ago
Product Development Specialist
Nestle Operational Services Worldwide SA
London, ON
We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,400+ members of Nestlé Canada celebrated for taking action…

Scotiabank

Customer Experience Lead - Nobleton Branch (37.5 Hours/Week)

Nobleton, ON, L0G 1N0, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Requisition ID: 279255

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

What you’ll be doing…

Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture.
Is this role right for you? In this role you will:

Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates
Build strong customer relationships and deliver excellent customer service
Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc.
Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience
Act as a change management lead by assisting with the implementation of new policies and procedures

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

Excellent leadership skills, able to coach and develop your team
Strong customer service skills
Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset
Excellent communication skills
Availability to work a flexible schedule
Previous banking experience is a strong asset
Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers.
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package.

Location(s): Canada : Ontario : Nobleton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The Customer Experience Lead oversees retail service teams and acts as the Officer in Charge to manage branch operations and customer escalations. They are responsible for coaching staff, building customer relationships, and implementing new policies to enhance the overall branch experience.

Requirements

Candidates should have previous experience managing and coaching a team, along with strong communication and leadership skills. Previous banking experience and proficiency in digital banking tools are considered strong assets for this role.

Skills

Leadership
Team management
Customer service
Coaching
Scheduling
Communication
Change management
Banking operations
Digital banking
Self-service banking
Conflict resolution
Policy implementation

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Retail banking
Customer experience
Leadership
Team management
Coaching
Officer in charge
Change management
Digital banking
Self-service banking
Financial goals
Branch operations
Customer service
Scheduling
Policy implementation

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Work requirements

Jobs in Canada