Customer service representative jobs in Canada

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Added 1 month ago
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Client Service Representative - Part-time (15 hours/week)
CIBC
New Glasgow, NS
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
RA
Bilingual Customer Service Representative (EN/SP)
Recrute Action
ON · Toronto, Mississauga, Brampton, Ontario
- Contract
Hybrid work, with 3 days per week in the office
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
Customer Service Representative
Levitt-Safety
Winnipeg, MB
We're looking for a Customer Service Representative to join our Winnipeg team. If you're someone who enjoys helping customers, solving problems, and working in a fast-paced environment…
Added 1 month ago
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Overnight Customer Service Representative (Motivator) – Calgary Stephen Avenue
GoodLife Fitness
Calgary, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
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Customer Service Clerk
Co-op
Île-à-la-Crosse, SK
- Part-time
To ensure high level of customer service is provided at all times;
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
CO
Customer Service Representative
City of Medicine Hat
Medicine Hat, AB
- Temporary
Join the City of Medicine Hat as a Customer Service Representative!
Added 1 month ago
GS
Customer Service Representative
Gateway Services Inc.
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work…
Added 1 month ago
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Représentant(e) du service à la clientèle – Santé animale / Customer Service Representative – Animal Health
MSD
Kirkland, QC
- Full-time
Maîtrise du français requise
Added 1 month ago
CK
Customer Service Representative
Circle K
Dartmouth, NS
- Part-time
Night shift premium
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
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Customer Support Representative
Punt
Vancouver, BC
- Full-time
Punt is an innovative social casino platform on a fast growth trajectory, and we’re looking for a dedicated Customer Support Representative to join our front-line team.
Added 1 month ago
CC
Travel Customer Service Agent
Cloud5 Communications
Moncton, NB
- Full-time
…entitlements. The role requires a proactive approach to resolving customer concerns, enhancing the overall service experience, and reinforcing the client’s brand through consistent,…
Added 1 month ago
CC
Travel Customer Service Agent
Cloud5 Communications
Saint John, NB
- Full-time
…entitlements. The role requires a proactive approach to resolving customer concerns, enhancing the overall service experience, and reinforcing the client’s brand through consistent,…
Added 1 month ago
SE
Customer Support Representative
SPUDNIK EQUIPMENT COMPANY LLC
Lethbridge, AB
- Other
Proactively recommending service and parts packages or retrofit kits during customer visits.
Added 1 month ago
CI
EIC Client Service Representative
CMB Insurance Brokers
Grande Prairie, AB
- Full-time
As an EIC Client Service Representative, working with EIC brokers and under the direction of the Service Supervisor, you will assist with tasks related to the servicing of accounts to…
Added 1 month ago
EA
Bilingual Customer Service Representative
Europ Assistance Canada
Toronto, ON
- Full-time
Redion, part of Generali Group, is looking for a Bilingual Customer Service Representative to join our Operations team in Canada.
Added 1 month ago
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Customer Service Representative, Investors Edge - 6 Months Contract
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study p
Added 1 month ago
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Customer Service Representative, ISI Contact Center - Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
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Customer Service Representative, Bilingual in Cantonese or Mandarin - 6 Month Contract
CIBC
Toronto, ON
- Full-time
…(including Investors Edge), via phone and online channel. As a Customer Service Representative, you can make a meaningful impact in the lives of our clients by using your exceptional…
Added 1 month ago
Senior Customer Service Representative - Bradford, ON (30 hrs/week)
Scotiabank
Bradford West Gwillimbury, ON · Bradford, ON
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 1 month ago
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Customer Service Representative
Concept2
Kingston, ON
- Full-time
…composite racing oars, is seeking a motivated, technically inclined Customer Service Representative to join our team. This role combines front-line customer support with technical…
Added 1 month ago
Storage Customer Service Representative
U-Haul
Richmond, BC
…search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be…

Scotiabank

Customer Service Representative, Call Centre, Dynamic - Montreal, QC

Montreal, QC, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 28, 2026

Original job description

Requisition ID: 274975

Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range of products and services, spanning every major sector, geographic region and investment discipline. Our financial solutions include open and closed-end investment funds, fee-based, tax-advantaged and customized high-net-worth programs

Dynamic is a Canadian success story, built on non-negotiable beliefs that drive everything we do. We attract top candidates because our culture allows us to be active (not reactive), results-oriented and passionate about sales. In short, our people are truly empowered, experienced, and Dynamic. We’ve built a foundation whereby different perspectives, ideas and backgrounds continue to help us grow the business.

Is this role right for you? In this role you will:

Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic products and services and assist customers (mainly Advisors and Associates) with resolution of issues regarding accounts and related transactions.
Collaborate with members of the team and act as a liaison between clients and other Dynamic Centres of Excellence
Analyze accounts, determine, and initiate appropriate follow-up and respond to customers’ needs.
Strive to exceed qualitative and quantitative performance standards set by the department daily in an inbound call-center environment.
Maintain familiarity with policies and procedures of the department and the Centres of Excellence.
Work on special projects as required.

Experience & Education:

University degree in Finance or related studies (strong asset)
Knowledge of MS Office and industry databases (i.e. iFast™)
CSC/ IFIC certification is a definite asset.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

Ability to work independently and cooperatively as a team.
Ability to listen, understand and handle customer inquiries, problems, or complaints in a timely manner.
Excellent organizational and analytical skills.
Good problem-solving, flexibility, change management and time management skills.
Excellent customer service and communication skills in English and French.

Hours of operation:

January 1st to April 30th - Monday to Friday 8am-8pm

May 1st to December 31st - Monday to Thursday 8am-8pm and Friday 8am-6pm.

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

#SGAM

Location(s): Canada : Quebec : Montreal

We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

Interact with customers via phone to provide effective service and resolve inquiries regarding investment products and transactions. Collaborate with team members and act as a liaison between clients and internal Centres of Excellence to ensure account needs are met.

Requirements

A university degree in Finance or related studies is considered a strong asset, along with CSC or IFIC certification. Candidates must possess excellent communication skills in both English and French and demonstrate strong problem-solving and organizational abilities.

Skills

Customer service
Communication skills
Problem-solving
Analytical skills
Time management
Change management
Flexibility
Organizational skills
Bilingualism
MS Office
Industry databases
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Centre
Finance
Investment Funds
Wealth Management
MS Office
iFast
CSC
IFIC
Account Analysis
Transaction Resolution
Inbound Calls
Bilingual
Financial Services
Relationship Management

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Customer service representative jobs in Canada

Client Service Representative - Part-time (15 hours/week)

Bilingual Customer Service Representative (EN/SP)