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Added 56 mins ago
FD
Director Partnerships Beverage
Fil Delivery
Mississauga, ON
- Full-time
Comfortable analyzing service and performance data to build a credible business case
Added 56 mins ago
EI
Director of Engineering And Operations
Entegrus Inc
St. Thomas, ON
- Full-time
Entegrus Powerlines Inc. is seeking to fill a Director of Engineering and Operations vacancy. The position will report directly to the Vice President of Engineering and Operations. The…
Added 1 hour ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
…dans leur croissance en améliorant leur satisfaction, leur performance financière et leur efficacité opérationnelle grâce à l'automatisation, à l'optimisation de la productivité, à la…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provide operational leadership and continuity during the absence of the Integrated Director, Diagnostic Imaging.
Added 3 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 4 hours ago
AL
Director of Operations
AlgoEdge Labs
Niagara Falls, ON
- Full-time
The business is planned to roughly double its revenue in 2027. The General Manager owns the P&L, customers, sales and engineering. The Director of Operations owns everything between order…
Added 4 hours ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
Reports To: Senior Director, Integrated Marketing
Added 6 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
…specific customer segments in line with corporate Integrated Business Plans (IBPs) strategic objectives & Critical Success Factors (CSFs). Translate ICPs into omnichannel campaigns, develop…
Added 6 hours ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
The Director, Child Care Services is accountable for the overall leadership, vision, and management of the unit’s programs and contributes to the long-term planning required to achieve…
Added 6 hours ago
CM
Directeur(trice), médecine sportive / Director of Sports Medecine
CF Montréal
Montreal, QC
- Full-time
…et chiropratique. Elle fournit une orientation en matière de performance médicale sportive (préparation physique, sciences du sport et nutrition) pour l’équipe première, l’Académie et le…
Added 6 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
…a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and…
Added 7 hours ago
NB
Senior Director, IT Delivery and Technology Platforms
National Bank of Canada
Montreal, QC
- Full-time
A career as Senior Director, IT Delivery and Technology Platforms at National Bank means acting as a leader of leaders and ensuring the evolution, performance and sustainability of a…
Added 7 hours ago
J
Commercial Insurance Director
JobsMedia.io
Toronto, ON
- Full-time
✅ Strategic Leadership Opportunity: Join an organization that values collaboration, operational excellence, and long-term growth, with direct influence on business strategy and performance.
Added 7 hours ago
C
Temporary Sales Support Associate
Coach
Markham, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 7 hours ago
C
Sales Associate II
Coach
Toronto, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 7 hours ago
SP
Senior Digital Designer, Marketing
Stormtech Performance Apparel
Markham, ON
- Full-time
…we provide our customers across the globe with unparalleled performance gear and prioritize design excellence every step of the…
Added 7 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 8 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
Empower Simcoe is searching for a bold, visionary Director Digital Solutions & Business Growth to drive our digital revolution! In this high-impact role, you will spearhead our innovation…
Added 8 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
You will work across Sales, Partnerships, Product, Marketing, Customer Success, Legal and Finance, each with its own priorities. The role reports to the Director of Sales Enablement.
Added 8 hours ago
NB
Chief Data Engineering Developer
National Bank of Canada
Montreal, QC
- Full-time
Advise partners and development teams on best practices, technology choices, and data engineering approaches that best meet business needs.
Added 8 hours ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
The Business Continuity Manager is responsible for developing, implementing, testing, and continuously improving the organization’s business continuity, emergency preparedness, and…
Added 8 hours ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Working in a multi-disciplinary team, reporting to the Director of EHS Operations, the Manager supports a team of Supervisors who lead front-line healthcare teams. As a culture change…
Added 9 hours ago
L
Project Director, Heavy Civil - Future Opportunties
Ledcor
Edmonton, AB
- Full-time
We are seeking a strategic and experienced Project Director to provide executive-level leadership across our heavy civil construction projects. In this role, you will be responsible for…

Scotiabank

Director, Design Operations - Global Wealth Management

Toronto, ON, M5H 0B4, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 276890

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director, Design Operations contributes to the overall success of Global Wealth Management’s Digital Experience Design Team ensuring specific individual goals, plans, initiatives are executed & delivered in support of the team's business strategies and objectives, ensuring all activities are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Define the Design Operations vision and strategic direction by translating the Head of Design's strategy into scalable operating models, priorities, roadmaps, governance, and measurable outcomes that strengthen design effectiveness and business impact.
Lead and develop the Design Operations team by setting performance expectations, coaching team members, supporting career development, and building an inclusive, accountable, and high-performing team culture.
Lead portfolio planning, demand management, and resource governance by establishing transparent intake, prioritization, capacity planning, workforce planning, and allocation practices aligned with strategic priorities and delivery needs.
Establish and continuously improve design ways of working by defining standards, decision rights, workflows, quality checkpoints, and cross-functional engagement models that create sufficient runway for discovery, design, validation, and delivery.
Strengthen design governance and organizational visibility by providing leaders with clear insights into demand, capacity, dependencies, delivery risks, team health, capability gaps, and progress against design priorities.
Demonstrate and communicate the measurable impact of design by establishing performance frameworks, operational metrics, maturity measures, and executive reporting that connect design investment to customer, employee, delivery, and business outcomes.
Build organizational design capability by scaling communities of practice, mentorship, onboarding, learning pathways, documentation, critiques, and knowledge-sharing programs across design disciplines.
Advance tools, platforms, and vendor management by defining the design technology strategy, overseeing procurement and license governance, driving adoption, and ensuring tools meet business, accessibility, privacy, security, and risk requirements.
Advance responsible AI-enabled design practices by establishing guidance, enablement, shared resources, and measurement approaches that improve workflow efficiency and quality while maintaining appropriate human oversight and controls.
Partner with Product, Technology, Design Systems, Delivery, Procurement, and other disciplines to remove operational barriers, improve collaboration, and scale consistent design practices across Global Wealth Management.
Strengthen accessibility and inclusive design operations by embedding accessibility into processes, standards, tools, learning, governance, and measurement.
Enable effective facilitation and decision-making practices by establishing reusable methods and supporting high-stakes workshops, planning sessions, critiques, and leadership forums that drive alignment and action.
Represent Design Operations in leadership and governance forums by providing strategic recommendations, influencing investment, and operating decisions, escalating material risks, and acting as a delegate for the Head of Design when required.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

Post-secondary education in Design, Design Management, Business, Organizational Development, Technology, or a related discipline, or equivalent professional experience
10+ years of progressive experience in design, design operations, product operations, program management, or a related field, including at least 5 years leading teams or enterprise-scale operational initiatives within complex digital product environments
Demonstrated experience defining and implementing design operating models, governance, intake, prioritization, capacity planning, resource allocation, and workforce planning practices
Proven ability to build and develop high-performing teams through coaching, performance management, career development, and succession planning
Experience establishing operational metrics, maturity measures, and executive reporting that demonstrate design effectiveness, delivery performance, and business impact
Demonstrated experience in design tools procurement, license governance, managing vendors, and technology adoption within enterprise privacy, security, accessibility, and risk requirements
Strong understanding of human-centered design, research, accessibility, design systems, digital product delivery, and the operational conditions required for multidisciplinary design teams to succeed
Strong business acumen and executive-level communication, facilitation, negotiation, analytical, and decision-making skills
Knowledge of responsible AI practices and their application to design workflows, operational enablement, governance, and measurement
Experience in financial services, wealth management, banking, or another complex regulated industry is considered an asset

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Director of Design Operations will define the strategic vision and operating models for the Global Wealth Management design team. They are responsible for leading portfolio planning, resource governance, and establishing design standards to ensure business impact and operational efficiency.

Requirements

Candidates must have over 10 years of experience in design or product operations, with at least 5 years in a leadership role within complex digital environments. A post-secondary education in a relevant discipline is required, along with strong business acumen and experience in regulated industries.

Skills

Design operations
Strategic planning
Portfolio management
Resource governance
Capacity planning
Performance management
Executive reporting
Design systems
Accessibility
Vendor management
Responsible AI
Change management
Stakeholder management
Financial services
Digital product delivery
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Design Operations
Global Wealth Management
Digital Experience
Operating Models
Governance
Portfolio Planning
Capacity Planning
Workforce Planning
Design Systems
Accessibility
Responsible AI
Vendor Management
Executive Reporting
Human-centered Design
Financial Services
Banking
Strategic Direction
Performance Frameworks
Stakeholder Engagement
Risk Management
Product Operations
Program Management
Organizational Development
Technology Strategy
Procurement
Mentorship
Communities of Practice
Data-driven Decision Making
Operational Metrics
Cross-functional Collaboration

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