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Added 5 mins ago
TA
Inventory and Component Repair Sr. Manager-FR
Top Aces
Saguenay, QC
- Full-time
Lead day‑to‑day inventory and component repair activities at BRS.
Added 5 mins ago
TA
Aircraft Avionics Technician-FR
Top Aces
Saguenay, QC
- Full-time
Avionics Technicians will work independently or as part of a crew performing duties as assigned by their Lead. Primary responsibilities include:
Added 5 mins ago
TA
Technical Standards and Training Instructor-FR
Top Aces
Quebec, QC
- Full-time
The Technical Standards and Training Instructor will be required to liaise with Top Aces staff as needed to develop, manage and continuously improve the Top Aces’ Maintenance Training…
Added 5 mins ago
TA
Aircraft Avionics Technician-FR
Top Aces
Quebec, QC
- Full-time
Avionics Technicians will work independently or as part of a crew performing duties as assigned by their Lead. Primary responsibilities include:
Added 5 mins ago
TA
Aircraft Avionics Technician-FR
Top Aces
Quebec, QC
- Full-time
Avionics Technicians will work independently or as part of a crew performing duties as assigned by their Lead. Primary responsibilities include:
Added 35 mins ago
BR
Production Manager
BlackRock Resources LLC
Belleville, ON
- Full-time
🟣 Lead all plant production activities, overseeing 3 supervisors and up to 80 employees, to meet safety, quality, delivery, and cost objectives 🟣 Develop and execute production schedules,…
Added 35 mins ago
M
Senior Manager, Innovation Development
MNP
Calgary, AB
- Full-time
Lead the end‑to‑end development lifecycle for new innovation‑driven products and solutions, defining the technical vision, architecture direction, and engineering approach
Added 35 mins ago
DI
Engineering Manager
DBSync Inc
Remote, Canada
- Full-time
- Remote
Lead a team of engineers and provide guidance on technical issues
Added 2 hours ago
MS
Guidance, Navigation & Control (GNC) Systems Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global…
Added 5 hours ago
C
Solutions Designer
Cisco
Toronto, ON
- Full-time
Discovery and Solution Alignment: Lead comprehensive discovery sessions to uncover mission-critical challenges, technical requirements, constraints, and desired outcomes. Translate these…
Added 5 hours ago
C
Solutions Designer
Cisco
Mississauga, ON
- Full-time
Discovery and Solution Alignment: Lead comprehensive discovery sessions to uncover mission-critical challenges, technical requirements, constraints, and desired outcomes. Translate these…
Added 5 hours ago
A
Engagement Lead, Canada
Arete
Canada
- Full-time
Ability to lead projects with security implementations
Added 6 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Added 7 hours ago
PE
Production Supervisor
Porter Engineered Systems - A Division of Pangeo Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
As Production Supervisor, you lead a shift team across die casting, foundry, CNC machining and assembly, and you are accountable for safety, quality, productivity and on-time delivery on…
Added 8 hours ago
AI
Embedded Software Architect
Aversan Inc.
Montreal, QC
- $135,000 to $155,000 CAD / year
- Full-time
Lead the architecture, design, development, and implementation of complex embedded software for space applications, including satellite payload systems.
Added 9 hours ago
C
Security Systems Technical Lead
Convergint
Calgary, AB · CA AB Calgary
- Full-time
Job Description: Convergint is looking for a Security Technical Lead to join our amazing culture in our Calgary, AB location. As the Security Technical Lead, you will be responsible for…
Added 9 hours ago
C
Field Technical Lead - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently looking for a Security Field Technical Lead to join our amazing culture in our Toronto location. As a Security Field Technical Lead, you will be…
Added 9 hours ago
C
BAS Project Supervisor
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Strong technical knowledge and experience related to building automation systems, fire alarm systems, and/or electronic security systems; occasionally required to adapt and develop…
Added 9 hours ago
C
Security and Healthcare Technician
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
This role provides a strong growth path toward Project Foreman, Technical Project Manager, or Systems Integration Lead roles.
Added 10 hours ago
SS
Quality Manager
SkyCan Systems
Barrie, ON
- Full-time
SkyCan Systems is a Canadian defence manufacturer of uncrewed aircraft systems for the Department of National Defence and allied governments. We are establishing our first production…
Added 10 hours ago
NI
Account Manager
Network Innovations
Calgary, AB
- Full-time
…wireless, and satellite). If you excel at translating complex technical capabilities into business ROI and want full ownership of your earning potential, we want you on our…
Added 13 hours ago
MS
Digital Payload Architect
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global…
Added 13 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The ideal candidate is a strong facilitator and problem solver who can bring structure to ambiguity, align business and technical stakeholders, and navigate competing priorities. They will…
Added 14 hours ago
M
RQ11859 - Systems Testing/QA Specialist - Intermediate
Maarut
Toronto, ON
- Contract
Plans and organizes testing efforts for large systems in
Added 15 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Technical Skills: Strong understanding of single/three-phase electrical systems, ability to read commercial wiring schematics, refrigeration cycles.

Scotiabank

Director, Design Operations - Global Wealth Management

Toronto, ON, M5H 0B4, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 276890

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director, Design Operations contributes to the overall success of Global Wealth Management’s Digital Experience Design Team ensuring specific individual goals, plans, initiatives are executed & delivered in support of the team's business strategies and objectives, ensuring all activities are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Define the Design Operations vision and strategic direction by translating the Head of Design's strategy into scalable operating models, priorities, roadmaps, governance, and measurable outcomes that strengthen design effectiveness and business impact.
Lead and develop the Design Operations team by setting performance expectations, coaching team members, supporting career development, and building an inclusive, accountable, and high-performing team culture.
Lead portfolio planning, demand management, and resource governance by establishing transparent intake, prioritization, capacity planning, workforce planning, and allocation practices aligned with strategic priorities and delivery needs.
Establish and continuously improve design ways of working by defining standards, decision rights, workflows, quality checkpoints, and cross-functional engagement models that create sufficient runway for discovery, design, validation, and delivery.
Strengthen design governance and organizational visibility by providing leaders with clear insights into demand, capacity, dependencies, delivery risks, team health, capability gaps, and progress against design priorities.
Demonstrate and communicate the measurable impact of design by establishing performance frameworks, operational metrics, maturity measures, and executive reporting that connect design investment to customer, employee, delivery, and business outcomes.
Build organizational design capability by scaling communities of practice, mentorship, onboarding, learning pathways, documentation, critiques, and knowledge-sharing programs across design disciplines.
Advance tools, platforms, and vendor management by defining the design technology strategy, overseeing procurement and license governance, driving adoption, and ensuring tools meet business, accessibility, privacy, security, and risk requirements.
Advance responsible AI-enabled design practices by establishing guidance, enablement, shared resources, and measurement approaches that improve workflow efficiency and quality while maintaining appropriate human oversight and controls.
Partner with Product, Technology, Design Systems, Delivery, Procurement, and other disciplines to remove operational barriers, improve collaboration, and scale consistent design practices across Global Wealth Management.
Strengthen accessibility and inclusive design operations by embedding accessibility into processes, standards, tools, learning, governance, and measurement.
Enable effective facilitation and decision-making practices by establishing reusable methods and supporting high-stakes workshops, planning sessions, critiques, and leadership forums that drive alignment and action.
Represent Design Operations in leadership and governance forums by providing strategic recommendations, influencing investment, and operating decisions, escalating material risks, and acting as a delegate for the Head of Design when required.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

Post-secondary education in Design, Design Management, Business, Organizational Development, Technology, or a related discipline, or equivalent professional experience
10+ years of progressive experience in design, design operations, product operations, program management, or a related field, including at least 5 years leading teams or enterprise-scale operational initiatives within complex digital product environments
Demonstrated experience defining and implementing design operating models, governance, intake, prioritization, capacity planning, resource allocation, and workforce planning practices
Proven ability to build and develop high-performing teams through coaching, performance management, career development, and succession planning
Experience establishing operational metrics, maturity measures, and executive reporting that demonstrate design effectiveness, delivery performance, and business impact
Demonstrated experience in design tools procurement, license governance, managing vendors, and technology adoption within enterprise privacy, security, accessibility, and risk requirements
Strong understanding of human-centered design, research, accessibility, design systems, digital product delivery, and the operational conditions required for multidisciplinary design teams to succeed
Strong business acumen and executive-level communication, facilitation, negotiation, analytical, and decision-making skills
Knowledge of responsible AI practices and their application to design workflows, operational enablement, governance, and measurement
Experience in financial services, wealth management, banking, or another complex regulated industry is considered an asset

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Director of Design Operations will define the strategic vision and operating models for the Global Wealth Management design team. They are responsible for leading portfolio planning, resource governance, and establishing design standards to ensure business impact and operational efficiency.

Requirements

Candidates must have over 10 years of experience in design or product operations, with at least 5 years in a leadership role within complex digital environments. A post-secondary education in a relevant discipline is required, along with strong business acumen and experience in regulated industries.

Skills

Design operations
Strategic planning
Portfolio management
Resource governance
Capacity planning
Performance management
Executive reporting
Design systems
Accessibility
Vendor management
Responsible AI
Change management
Stakeholder management
Financial services
Digital product delivery
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Design Operations
Global Wealth Management
Digital Experience
Operating Models
Governance
Portfolio Planning
Capacity Planning
Workforce Planning
Design Systems
Accessibility
Responsible AI
Vendor Management
Executive Reporting
Human-centered Design
Financial Services
Banking
Strategic Direction
Performance Frameworks
Stakeholder Engagement
Risk Management
Product Operations
Program Management
Organizational Development
Technology Strategy
Procurement
Mentorship
Communities of Practice
Data-driven Decision Making
Operational Metrics
Cross-functional Collaboration

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