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Added 2 hours ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 3 hours ago
CI
Senior IT Analyst, Security Operations, Information & Corporate Security
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As a Senior IT Analyst, Security Operations you will help protect CPP Investments by monitoring security threats, responding to incidents, assessing risks, and strengthening information…
Added 4 hours ago
T
Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 7 hours ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 19 hours ago
T
Fraud Detection Analyst, Bilingüal (French) (12 Month Contract)
Tangerine
Toronto, ON
- Contract
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 1 day ago
Fraud Detection Analyst, Bilingüal (French) (12 Month Contract)
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 2 days ago
MD
Security Operational Analyst - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…identifies are protected, authentication and authorization controls operate effectively, and identity-based threats, fraud, and misuse are detected and addressed…
Added 3 days ago
P
Fraud Prevention Analyst
Punt
Vancouver, BC
- Full-time
We are seeking a detail-oriented Fraud Prevention Analyst to join our Risk team, based on-site at our Vancouver head office. This role is critical to protecting our online platform from…
Added 3 days ago
CI
Intern, CPA Program (January – August 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
This internship also serves as a key talent pathway into CPP Investments’ full-time CPA Rotational Analyst Program. High-performing interns who demonstrate strong performance and an…
Added 4 days ago
ZS
Operations Control Testing Analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Strong understanding of banking operational processes like fraud, loan, deposits, Procurement etc.
Added 7 days ago
BF
Revenue Analyst
BC Ferries
Victoria, BC
- Full-time
…financial information and effective processes. As a Revenue Analyst with BC Ferries, you'll help protect the integrity of our revenue by analyzing financial data, reviewing internal…
Added 7 days ago
B
Credit Analyst Trainee
BMO
Toronto, ON
- Full-time
…relationship manager for action in compliance with internal controls and audit, regulatory, and Bank policies and…
Added 7 days ago
B
Senior Fraud & Risk Analyst - Crypto Casino
Blitzed
Remote, Canada
- $45,000 to $80,000 USD / year
- Full-time
- Remote
Develop fraud detection rules and controls to reduce losses while protecting the experience of legitimate players.
Added 7 days ago
WT
Staff, Fraud Countermeasures
Wealthsimple Technologies
Remote, Canada
- Full-time
- Remote
Partner with Product and Engineering to build controls that stop fraud without blocking legitimate clients, like step-up authentication instead of a hard decline.
Added 7 days ago
Senior Business Analyst (Fraud Management)
Scotiabank
Toronto, ON
The Senior Business Analyst supports the successful delivery of fraud management initiatives by analyzing business needs and fraud monitoring requirements, supporting operational readiness,…
Added 8 days ago
HR
Senior Technical Analyst
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a Senior Technical Analyst to join our Information Systems & Telecommunications team.
Added 8 days ago
JH
Director, Strategic Advisory
J.S. Held LLC
Toronto, ON
- Full-time
Certified Public Accountant (CPA); Certified Insolvency and Restructuring Advisor (CIRA), Chartered Financial Analyst (CFA); Certified Fraud Examiner (CFE), and/or Certified Turnaround…
Added 8 days ago
CI
Associate, Product Control (9-month contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…Risk teams to resolve discrepancies, maintain strong financial controls and drive operational…
Added 9 days ago
B
Credit Analyst - Business Banking
BMO
Laval, QC
- Full-time
…relationship manager for action in compliance with internal controls and audit, regulatory, and Bank policies and…
Added 9 days ago
B
Credit Analyst - Business Banking
BMO
Laval, QC
- Full-time
…relationship manager for action in compliance with internal controls and audit, regulatory, and Bank policies and…
Added 9 days ago
D
Analyst 1, Finance Operations
D-Wave
Canada
- $56,000 to $70,000 CAD / year
Follow and help maintain payment controls to mitigate fraud and operational risk.
Added 10 days ago
FB
Credit Service Quality Analyst
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
The Credit Service Quality Analyst conducts quality audits of Loans applications processed by lending specialists to assess underwriting accuracy, policy adherence, documentation quality…
Added 10 days ago
CI
Lead Business Analyst, Public Affairs and Communications, Enterprise Systems
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As a Lead Business Analyst, you will serve as a trusted technology partner to the Public Affairs and Communications (PAC) team, helping shape its technology roadmap and deliver digital…
Added 10 days ago
S
Home Financing Officer - Northern Ontario
Scotiabank
Sudbury, ON
- Full-time
…Lending (RESL) business in Canada by supporting mortgage-related fraud, AML, and reputational risk reviews across branch, broker, and Home Financing Advisor (HFA) channels. The Senior…
Added 10 days ago
SG
Director – Esoteric ABS, Denver, CO or Toronto
S&P Global
Toronto, ON
- Full-time
…identified early and escalated appropriately; apply rigorous controls to AI and automated outputs, ensuring transparency, explainability, and adherence to governance and regulatory…

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

Apply About employer

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277494

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role protects customers and minimizes financial losses while supporting the Bank’s fraud strategy and ensuring compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate suspicious activity across Tangerine products and assess alerts generated by fraud detection tools.
Analyze account and transaction information to determine whether to block an account or contact the customer to validate activity.
Detect, prevent and mitigate fraudulent activity to minimize financial loss and customer impact.
Contact customers proactively, take ownership of their concerns and work toward resolution at the first point of contact.
Investigate new Mastercard acquisitions to assess application validity and potential fraud risk.
Review ad hoc fraud referrals, including suspected fraudulent application lists, and accurately mark confirmed fraud applications for monitoring and tracking.
Identify and escalate emerging fraud trends, large-scale attacks and potential points of compromise to management.
Collaborate with team members to identify other Tangerine products at risk and take timely action before fraudulent activity occurs.
Communicate with internal departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team as required and achieve established service levels and performance indicators.
Apply the Bank’s risk appetite, risk culture and business controls when making day-to-day decisions.
Participate in team initiatives, support change and continuously develop your knowledge of fraud procedures, technologies and processes.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical, critical-thinking and decision-making skills, with close attention to detail and the ability to recognize risk.
You have effective interpersonal, verbal and written communication skills.
You have strong active-listening, customer acknowledgement and problem-resolution skills.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of Microsoft Word, Microsoft Excel and other basic PC applications.
You are available to work non-standard hours, including weekends and statutory or general holidays, based on business needs.
You can work in a headset-based, hybrid environment. Part-time and fixed shifts may be available to support departmental requirements.
You can support departmental operating hours from Monday to Sunday, 8:00 a.m. to midnight, or overnight shifts from 10:00 p.m. to 8:00 a.m., where applicable. Operating hours may change based on business needs.
It would be an asset if you have post-secondary education in business or a related discipline, previous Retail Banking or Advice/Call Centre experience, or knowledge of systems supporting debit cards, credit cards and alternate delivery channel products.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto || Canada : New Brunswick : Moncton || Canada : Ontario : Ottawa

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

The Fraud Detection Analyst is responsible for investigating suspicious activity across Tangerine products to detect, prevent, and mitigate financial loss. They also collaborate with internal teams to identify emerging fraud trends and ensure compliance with bank policies and regulations.

Requirements

Candidates must have a high school diploma and previous customer service experience, preferably in the financial services industry. Strong analytical, communication, and problem-solving skills are required, along with the ability to work non-standard hours in a hybrid environment.

Skills

Fraud detection
Investigation
Analytical skills
Critical thinking
Decision making
Customer service
Communication skills
Active listening
Problem resolution
Microsoft Word
Microsoft Excel
Risk assessment
Attention to detail

Benefits

Annual bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Fraud detection
Banking
Risk management
Financial services
Mastercard
Data analysis
Compliance
Customer support
Retail banking
Call centre
Debit cards
Credit cards
Microsoft Office
Fraud operations
Transaction monitoring

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