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Added 21 mins ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
…rather than building individual business pipelines, you will build the foundation that every data engineer, analyst, and data scientist depends on, including workspaces, compute, Unity…
Added 36 mins ago
T
IT Operations Analyst II-Host Operations
TD
Toronto, ON
- Full-time
…foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we…
Added 36 mins ago
T
IT Operations Analyst II
TD
Toronto, ON
- Full-time
…foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we…
Added 52 mins ago
GW
Analyst, Risk Advisory
George Weston Limited
Toronto, ON
- Full-time
As the Analyst, Risk Advisory, you will work directly with our clients to aid in the scoping, planning, execution, and final delivery of our value-add engagements, liaising with a variety…
Added 52 mins ago
FM
Manufacturing Technical Analyst
Ford Motor Company
Oakville, ON
- Full-time
At Ford of Canada, we don’t just build vehicles; we craft the essential tools that empower businesses and individuals across the globe. Ford was built on the belief that freedom of movement…
Added 52 mins ago
Total Rewards Analyst - Maternity Leave Replacement
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
The Compensation Analyst supports the development, implementation, and administration of the company’s total rewards programs. In this role, you will help ensure our compensation offering…
Added 52 mins ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 52 mins ago
Budget Analyst
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding career opportunities. For…
Added 1 hour ago
N
Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 1 hour ago
R
Data Steward (DB26A97)
Referment
Montreal, QC
- Full-time
Second, you'll shape how that data is presented to AI. You'll build and maintain semantic layers in Snowflake that give AI-driven products the structure, definitions, relationships and…
Added 1 hour ago
A
Payroll Analyst
Adecco
Calgary, AB
- Full-time
Adecco is looking for a Payroll Analyst reporting to the Payroll Manager, you will be responsible to process payroll for Canadian employees and all expatriates, ensuring accuracy,…
Added 1 hour ago
MM
Oracle EPM Analyst
Marsh McLennan
Toronto, ON
- Full-time
We are seeking a talented individual to join our IT Product Development team at Marsh as an Oracle EPM Analyst .This role will be based in Toronto. This is a hybrid role that has a…
Added 1 hour ago
C
Project Analyst Co-op- Winter 2027
CIBC
Toronto, ON
- Full-time
…through data, insights, and continuous improvement. As a Data Analyst Co-op, you’ll contribute to the ongoing evolution of CIBC’s Enterprise Project and Portfolio Management system,…
Added 1 hour ago
CT
L2 Analyst
Canadian Tire Corporation
Calgary, AB · Toronto, ON
- Full-time
Strong data analysis, reporting, and presentation skills, with the ability to identify trends and build a clear narrative from Incident, Problem, SLA, and operational performance data for…
Added 2 hours ago
RB
Equity Derivative Operations Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
As an Equity Derivatives Operations Analyst, you will ensure the timely and accurate completion of the primary responsibilities detailed below to support Equity Derivatives Businesses…
Added 2 hours ago
CI
Senior IT Analyst, Security Operations, Information & Corporate Security
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…investment philosophy allow us to pursue complex opportunities and build enduring partnerships…
Added 2 hours ago
R
Equity Derivative Operations Analyst
RBC
Toronto, ON
- Full-time
As an Equity Derivatives Operations Analyst, you will ensure the timely and accurate completion of the primary responsibilities detailed below to support Equity Derivatives Businesses…
Added 2 hours ago
MH
Supervised Lead Therapist - Markham
Monarch House
Markham, ON
- Part-time
The Supervised Lead Therapist is responsible for assisting the supervising Sr. Behaviour Consultant/Behaviour Analyst (BCBA/RBA) with the implementation of assessments, program development…
Added 2 hours ago
T
Actuarial Analyst II
TD
Montreal, QC
- Full-time
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations…
Added 2 hours ago
CT
Senior BI Analyst
Canadian Tire Corporation
Oakville, ON · Toronto, ON
- Full-time
As a Senior BI Analyst, you will play a key role in transforming data into actionable business insights. You will work across the full analytics lifecycle, partnering with business…
Added 2 hours ago
AL
Contract & Sales Analyst
Air Liquide
Calgary, AB · AB · Coquitlam, BC · Richmond, BC · Winnipeg, MB
- Full-time
Air Liquide Canada is seeking a Contract & Sales Analyst to join our team, specifically supporting the Life Sciences division with a focus on Healthcare / Medical Gases.
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
GR
Customer Success Operations Analyst
Global Relay
Vancouver, BC
- Full-time
The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires…
Added 2 hours ago
BS
Bilingual Analyst, Financial Operations
Bilingual Source
Markham, ON
- $65,000 to $75,000 CAD / year
- Full-time
Our client is seeking a Bilingual Senior Analyst, Financial Operations to join a collaborative finance team supporting a complex, multi-entity financial services environment. This is an…
Added 2 hours ago
D&
Financial Analyst, Commercial FP&A
Day & Ross
Somerville, NB
- Full-time
…revenue strategy and financial rigour. As a Commercial Finance Analyst, you will serve as the financial partner to our sales organisation - translating pipeline activity, customer wins and…

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277494

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role protects customers and minimizes financial losses while supporting the Bank’s fraud strategy and ensuring compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate suspicious activity across Tangerine products and assess alerts generated by fraud detection tools.
Analyze account and transaction information to determine whether to block an account or contact the customer to validate activity.
Detect, prevent and mitigate fraudulent activity to minimize financial loss and customer impact.
Contact customers proactively, take ownership of their concerns and work toward resolution at the first point of contact.
Investigate new Mastercard acquisitions to assess application validity and potential fraud risk.
Review ad hoc fraud referrals, including suspected fraudulent application lists, and accurately mark confirmed fraud applications for monitoring and tracking.
Identify and escalate emerging fraud trends, large-scale attacks and potential points of compromise to management.
Collaborate with team members to identify other Tangerine products at risk and take timely action before fraudulent activity occurs.
Communicate with internal departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team as required and achieve established service levels and performance indicators.
Apply the Bank’s risk appetite, risk culture and business controls when making day-to-day decisions.
Participate in team initiatives, support change and continuously develop your knowledge of fraud procedures, technologies and processes.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical, critical-thinking and decision-making skills, with close attention to detail and the ability to recognize risk.
You have effective interpersonal, verbal and written communication skills.
You have strong active-listening, customer acknowledgement and problem-resolution skills.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of Microsoft Word, Microsoft Excel and other basic PC applications.
You are available to work non-standard hours, including weekends and statutory or general holidays, based on business needs.
You can work in a headset-based, hybrid environment. Part-time and fixed shifts may be available to support departmental requirements.
You can support departmental operating hours from Monday to Sunday, 8:00 a.m. to midnight, or overnight shifts from 10:00 p.m. to 8:00 a.m., where applicable. Operating hours may change based on business needs.
It would be an asset if you have post-secondary education in business or a related discipline, previous Retail Banking or Advice/Call Centre experience, or knowledge of systems supporting debit cards, credit cards and alternate delivery channel products.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto || Canada : New Brunswick : Moncton || Canada : Ontario : Ottawa

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

The Fraud Detection Analyst is responsible for investigating suspicious activity across Tangerine products to detect, prevent, and mitigate financial loss. They also collaborate with internal teams to identify emerging fraud trends and ensure compliance with bank policies and regulations.

Requirements

Candidates must have a high school diploma and previous customer service experience, preferably in the financial services industry. Strong analytical, communication, and problem-solving skills are required, along with the ability to work non-standard hours in a hybrid environment.

Skills

Fraud detection
Investigation
Analytical skills
Critical thinking
Decision making
Customer service
Communication skills
Active listening
Problem resolution
Microsoft Word
Microsoft Excel
Risk assessment
Attention to detail

Benefits

Annual bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Fraud detection
Banking
Risk management
Financial services
Mastercard
Data analysis
Compliance
Customer support
Retail banking
Call centre
Debit cards
Credit cards
Microsoft Office
Fraud operations
Transaction monitoring

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