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Added 13 mins ago
BO
FSS Senior Analyst, Payment Systems Oversight Division
Bank of Canada
Toronto, ON
- Full-time
Find out more about the next steps in our Recruitment process .
Added 13 mins ago
Human Resources Generalist
Celestica International LP
Newmarket, ON
The role supports executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
Added 28 mins ago
MD
IT Quality Analyst/Tester/SEBT Specialist - ITS3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: IT Quality Analyst/Tester/SEBT Specialist
Added 28 mins ago
MD
Production Control Analyst - Electronic Data Processing Operations Technician 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…critical systems running smoothly. As a Production Control Analyst with MNIT, you’ll oversee complex batch processing cycles using CA-7 and Appworx, ensuring jobs start on time, finish…
Added 1 hour ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As a Data Analyst at PERA, you will collect, validate, analyze, and report on data used across the organization to support business operations, strategic planning, and decision-making. This…
Added 1 hour ago
Instructional Design Specialist
Government of Alberta
AB
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Data Business Analyst - PL/SQL, T-SQL & Data Warehousing
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
…operational objectives by studying business functions, gathering information, and evaluating output…
Added 1 hour ago
D
IT Analyst
DealMaker
Remote, Canada
- $65,000 CAD / year
- Full-time
- Remote
…infrastructure running, and grow into owning IT requests that carry security implications, helping keep us compliant and audit-ready. You report to the Director of IT & Information…
Added 1 hour ago
NI
Information Security Specialist
Nityo Infotech
Toronto, ON
- Contract
Target profiles: Senior SoD/IAM Business Analyst, Identity Governance/SoD Analyst, IAM Information Security Analyst, RBAC/SoD Specialist, IAM Controls/Access Risk Analyst, or…
Added 1 hour ago
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Information Security Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Brainhunter is currently seeking the services of a “Information Security Analyst,” for a contract opportunity with one of our Valued Clients.
Added 1 hour ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- Full-time
The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.
Added 2 hours ago
R
Finance Analyst
RTX
Midland, ON
- Full-time
The Program Cost Controls Finance Team is seeking a Finance Analyst to support the Program Cost Controls Manager, with a primary focus on preparing, analyzing, and monitoring Estimates at…
Added 2 hours ago
Risk Intelligence Reporting Analyst
Scotiabank
Toronto, ON
…Team is responsible for governance oversight of established security controls pertaining to Identity and Access. IAM Governance team work closely with operations teams to ensure controls…
Added 2 hours ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 2 hours ago
SAP Enterprise Asset Management (EAM) / Plant Maintenance (PM)
Precision Drilling
Calgary, AB
Bachelor’s degree in information technology or relevant work experience, plus 5+ years as an SAP Functional Analyst; and oil and gas experience is an asset
Added 2 hours ago
P
Sr. HRIS Analyst
PointClickCare
Mississauga, ON
- $84,000 to $105,000 CAD / year
- Full-time
The Sr. HRIS Analyst acts as a trusted HRIS partner to HR, Payroll, and IT, stabilizing current core HR technology operations.
Added 3 hours ago
Q
Senior GRC Analyst
Quantexa
Remote, Canada
- $116,000 to $146,000 CAD / year
- Full-time
- Remote
Information Security Governance, Risk and Compliance is a key part of how Quantexa manages security across the organisation. Our approach focuses on effective security governance, proactive…
Added 10 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 11 hours ago
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Financial Planning Analyst
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Fort McMurray, AB
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…operations and infrastructure to ensure compliance with safety, security and environmental…
Added 11 hours ago
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Data Analyst III
Ryder System, Inc.
Halifax, NS
- Full-time
The Data Analyst III role is to deliver a final business solution to the operations team through a Power Bi experience. The Data Analyst's technical skills will be put to the test as they…
Added 12 hours ago
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Technical Support Analyst
Colas Canada Inc.
St. Albert, AB
- Full-time
Colas IS Support is the information technology arm of the North America business for Colas and is based in Denver, Colorado. Colas ISS strives to make Colas an industry leader through…
Added 14 hours ago
LI
Sr. Business Analyst - Training and Change Management
Lotus IT Solutions
Toronto, ON
- Contract
…Service Delivery and Procurement, is seeking a Senior Business Analyst with expertise in training development and change management. This role partners with multiple ministry stakeholders,…
Added 14 hours ago
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Business Analyst - Senior
Lotus IT Solutions
Toronto, ON
- Contract
…Service Delivery and Procurement) is seeking a Senior Business Analyst with expertise in training development, change management, and stakeholder facilitation. In this role, you will…
Added 14 hours ago
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Business Analyst Supervisor - Systems Analysis Unit Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…are currently seeking candidates with a strong background in Information Technology (IT) business analysis, exceptional technical abilities, and excellent interpersonal skills for our…
Added 14 hours ago
PR
Crime Analyst
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Mississauga, ON
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As an Analyst – Criminal Intelligence within our Criminal Intelligence Analysis Department, you will be responsible for extracting, collating, analyzing and disseminating…

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277494

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role protects customers and minimizes financial losses while supporting the Bank’s fraud strategy and ensuring compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Investigate suspicious activity across Tangerine products and assess alerts generated by fraud detection tools.
Analyze account and transaction information to determine whether to block an account or contact the customer to validate activity.
Detect, prevent and mitigate fraudulent activity to minimize financial loss and customer impact.
Contact customers proactively, take ownership of their concerns and work toward resolution at the first point of contact.
Investigate new Mastercard acquisitions to assess application validity and potential fraud risk.
Review ad hoc fraud referrals, including suspected fraudulent application lists, and accurately mark confirmed fraud applications for monitoring and tracking.
Identify and escalate emerging fraud trends, large-scale attacks and potential points of compromise to management.
Collaborate with team members to identify other Tangerine products at risk and take timely action before fraudulent activity occurs.
Communicate with internal departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team as required and achieve established service levels and performance indicators.
Apply the Bank’s risk appetite, risk culture and business controls when making day-to-day decisions.
Participate in team initiatives, support change and continuously develop your knowledge of fraud procedures, technologies and processes.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical, critical-thinking and decision-making skills, with close attention to detail and the ability to recognize risk.
You have effective interpersonal, verbal and written communication skills.
You have strong active-listening, customer acknowledgement and problem-resolution skills.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of Microsoft Word, Microsoft Excel and other basic PC applications.
You are available to work non-standard hours, including weekends and statutory or general holidays, based on business needs.
You can work in a headset-based, hybrid environment. Part-time and fixed shifts may be available to support departmental requirements.
You can support departmental operating hours from Monday to Sunday, 8:00 a.m. to midnight, or overnight shifts from 10:00 p.m. to 8:00 a.m., where applicable. Operating hours may change based on business needs.
It would be an asset if you have post-secondary education in business or a related discipline, previous Retail Banking or Advice/Call Centre experience, or knowledge of systems supporting debit cards, credit cards and alternate delivery channel products.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto || Canada : New Brunswick : Moncton || Canada : Ontario : Ottawa

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

The Fraud Detection Analyst is responsible for investigating suspicious activity across Tangerine products to detect, prevent, and mitigate financial loss. They also collaborate with internal teams to identify emerging fraud trends and ensure compliance with bank policies and regulations.

Requirements

Candidates must have a high school diploma and previous customer service experience, preferably in the financial services industry. Strong analytical, communication, and problem-solving skills are required, along with the ability to work non-standard hours in a hybrid environment.

Skills

Fraud detection
Investigation
Analytical skills
Critical thinking
Decision making
Customer service
Communication skills
Active listening
Problem resolution
Microsoft Word
Microsoft Excel
Risk assessment
Attention to detail

Benefits

Annual bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Fraud detection
Banking
Risk management
Financial services
Mastercard
Data analysis
Compliance
Customer support
Retail banking
Call centre
Debit cards
Credit cards
Microsoft Office
Fraud operations
Transaction monitoring

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