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Added 2 mins ago
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Senior Functional Analyst, Salesforce Retail CRM
ATB
Calgary, AB · Edmonton, AB
- Full-time
Direct experience with Salesforce Financial Services Cloud (FSC), with a solid understanding of its core data model, workflows, and functional capabilities.
Added 47 mins ago
CR
Scientist in Immunochemistry
Charles River Laboratories
Montreal, QC
- Full-time
At least 3 years of experience as a Laboratory Analyst;
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Laboratory Analyst - Bioanalysis & Immunology
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Laval, QC
- Full-time
As an Analyst for our Laboratory Science team at the Laval location, you will perform analysis of data for quality and completeness and determines if results are as expected. You will also…
Added 1 hour ago
KR
Financial Analyst
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Toronto, ON
- Full-time
A specialized financial services organization is seeking a Financial Analyst to join its finance team. This is an excellent opportunity for an early-career accounting professional looking…
Added 1 hour ago
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Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, private and institutional clients who choose us for our innovation, execution, and…
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Analyst, Trade Support
Royal Bank of Canada
Toronto, ON
- Full-time
RBC Capital Markets is hiring an Analyst to join the Middle Office Trade Support team within Operational Services, based in Toronto. In this role, you will support the timely and accurate…
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Financial and Business Intelligence Analyst, Global Trade Services
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Sherbrooke, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
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TH
Analyst - Retirement consulting
TELUS Health
Montreal, QC
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L’équipe Services-conseils de TELUS Santé cumule plus de 60 ans d’expérience et fait preuve d’un leadership éclairé et novateur dans la prestation de services-conseils et d’impartition en…
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Oracle EPM Analyst
Marsh
Toronto, ON
- Full-time
We are seeking a talented individual to join our IT Product Development team at Marsh as an Oracle EPM Analyst .This role will be based in Toronto. This is a hybrid role that has a…
Added 2 hours ago
L&
Senior Systems Analyst (SAP BAIP)
Lindt & Sprüngli (North America) Inc.
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Systems Analyst with deep expertise in SAP Business AI Platform (BAIP) to drive design, integration, and innovation across enterprise applications.…
Added 2 hours ago
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Senior Financial Analyst
Securitas Technology Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a highly driven and experienced Senior Financial Analyst to join our Finance team. This role is ideal for someone who thrives in a fast-paced, dynamic environment, takes…
Added 2 hours ago
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Payment and Control Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Finance is seeking a qualified candidate to fill the Payment Control Analyst position within the Central Finance Division.
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Junior Data Analyst
Fleetway Inc.
Halifax, NS
- Full-time
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TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
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TDS Operations Analyst II
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Toronto, ON
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Added 2 hours ago
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Fraud Detection Analyst
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Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 2 hours ago
MC
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
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We are seeking a Data Analyst to join a highly collaborative technology and data team supporting a complex, operational environment in Ottawa.
Added 2 hours ago
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Développeur Microsoft Dynamics 365 CE / Power Platform
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Creation, development, and support of data migrations, integrations, and interfaces with existing systems; experience with Power Automate
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Sr. Business Planning Analyst
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Added 3 hours ago
A
Scientifique De Données
Actalent
Longueuil, QC
- $43 to $66 CAD / hour
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The PMO is seeking a Power BI & Data Science Analyst who can turn program data into actionable decisions. The position is approximately 50% complex dashboard and BI engineering and 50% data…
Added 3 hours ago
A
Data Scientist
Actalent
Longueuil, QC
- $43 to $66 CAD / hour
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The PMO is seeking a Power BI & Data Science Analyst who can turn program data into actionable decisions. The position is approximately 50% complex dashboard and BI engineering and 50% data…
Added 3 hours ago
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Application Analyst
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AB · Alberta, Canada
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…Minerals. Technology and Innovations Ministry requires the services of an experienced C, PowerBuilder and Sybase application system analyst, that preferably has experience with Oil and Gas…
Added 3 hours ago
D
Quality & Risk Analyst, Audit & Assurance
Deloitte
Toronto, ON
- Full-time
…as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 3 hours ago
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Application Analyst
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AB · Edmonton, AB
- Contract
5+ years working with Sybase, embedded SQL, stored procedures, data modelling, and reporting services.
Added 3 hours ago
Senior Policy Analyst
Government of Alberta
AB
A recovery-oriented system of care is a coordinated network of personalized, community-based services for people at risk of or experiencing addiction and mental health challenges. It…

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277647

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps protect customers and minimize financial losses while ensuring activities comply with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Analyze alerts generated by fraud detection tools to assess the likelihood of fraudulent activity.
Investigate questionable transactions and activity across Tangerine products.
Contact customers proactively and determine whether accounts should be blocked to prevent further fraudulent activity.
Detect, investigate and mitigate fraud to minimize financial loss and customer impact.
Respond to large-scale fraud attacks by identifying potential points of compromise and taking action to protect other at-risk products.
Investigate new Mastercard acquisitions to assess application validity and risk.
Review ad hoc fraud referrals and correctly mark confirmed fraudulent applications for monitoring and tracking.
Identify, report and escalate emerging fraud trends and activities to management.
Collaborate with other departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team, service-level standards, the Bank’s annual Fraud Plan and departmental business objectives.
Apply the Bank’s risk appetite, risk culture and required operational, compliance, AML/ATF, sanctions and conduct controls in daily decisions.
Participate in team initiatives, embrace new procedures and technologies, and take ownership of your ongoing learning and development.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, with close attention to detail and the ability to make effective decisions.
You have proven interpersonal, verbal and written communication skills.
You have strong problem-resolution skills and can take ownership of customer concerns through to resolution.
You can apply active listening skills and appropriate acknowledgement when communicating with customers.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You can work independently while contributing effectively to an inclusive, high-performance team environment.
You can work fixed shifts within a hybrid environment, including non-standard hours, weekends and statutory or general holidays; current departmental hours are Monday to Sunday, 8:00 a.m. to midnight, and are subject to change based on business needs. The role also requires the use of a headset.
It would be an asset if you have post-secondary education in business or a related discipline, or previous Retail Banking, Advice Centre or Call Centre experience.
It would be an asset if you have knowledge of systems supporting debit cards, credit cards and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT, TYSY and TCS. Bilingual and unilingual opportunities may be available based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto || Canada : New Brunswick : Moncton || Canada : Ontario : Ottawa

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

The Fraud Detection Analyst is responsible for detecting, investigating, and mitigating fraudulent activity across various banking products to minimize financial loss. They also collaborate with internal teams to resolve fraud-related inquiries and ensure compliance with regulatory policies.

Requirements

Candidates must have a high school diploma and previous customer service experience, preferably in the financial services sector. Strong analytical, communication, and problem-solving skills are required to navigate complex systems and manage fraud alerts effectively.

Skills

Fraud detection
Investigation
Analytical skills
Critical thinking
Customer service
Problem resolution
Active listening
Communication skills
Attention to detail
Microsoft Word
Microsoft Excel
Risk management
Compliance
Data analysis

Benefits

Annual bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Fraud Detection
Banking
Risk Management
Compliance
AML
ATF
Sanctions
TSYS
PRM
Citadel
DAWT
TCS
Retail Banking
Call Centre
Data Analysis
Financial Services
Fraud Operations
Mastercard
Transaction Monitoring

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