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Added 1 hour ago
S
Application Support Engineer (Front Office)
Synechron
Mississauga, ON
- Full-time
We are seeking an experienced Application Support Analyst to join our team and support Front Office platforms focused on deal capture, trade booking, trade lifecycle processing, and…
Added 3 hours ago
A
Senior SAP Programmer Analyst TRBK
ATB
Remote, Canada
- Full-time
- Remote
Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Added 3 hours ago
MC
Oracle EPM Analyst
MMC Corporate
Toronto, ON
- Other
We are seeking a talented individual to join our IT Product Development team at Marsh as an Oracle EPM Analyst .This role will be based in Toronto. This is a hybrid role that has a…
Added 4 hours ago
A
Senior Functional Analyst, Salesforce Retail CRM
ATB
Calgary, AB · Edmonton, AB
- Full-time
Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Added 4 hours ago
Access Analyst
Department of Finance
Winnipeg, MB
Strong leadership skills, with the ability to negotiate, foster collaboration and build consensus.
Added 4 hours ago
CR
Scientist in Immunochemistry
Charles River Laboratories
Montreal, QC
- Full-time
…important role in the work we perform. In return, we’ll help you build a career that you can feel passionate…
Added 4 hours ago
CR
Laboratory Analyst - Bioanalysis & Immunology
Charles River Laboratories
Laval, QC
- Full-time
…important role in the work we perform. In return, we’ll help you build a career that you can feel passionate…
Added 5 hours ago
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Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
Added 5 hours ago
RB
Analyst – Interest Rate Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
Maintain existing models and/or analytical tools & importantly build new ones. Leverage AI/coding to streamline processes, develop new content, and backtest trade ideas.
Added 5 hours ago
RB
Analyst, Trade Support
Royal Bank of Canada
Toronto, ON
- Full-time
RBC Capital Markets is hiring an Analyst to join the Middle Office Trade Support team within Operational Services, based in Toronto. In this role, you will support the timely and accurate…
Added 5 hours ago
B
Financial and Business Intelligence Analyst, Global Trade Services
BRP
Sherbrooke, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 5 hours ago
M
Oracle EPM Analyst
Marsh
Toronto, ON
- Full-time
We are seeking a talented individual to join our IT Product Development team at Marsh as an Oracle EPM Analyst .This role will be based in Toronto. This is a hybrid role that has a…
Added 6 hours ago
L&
Senior Systems Analyst (SAP BAIP)
Lindt & Sprüngli (North America) Inc.
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Systems Analyst with deep expertise in SAP Business AI Platform (BAIP) to drive design, integration, and innovation across enterprise applications.…
Added 6 hours ago
WS
Senior Finance Analyst, Operations Finance & Analytics
Wolf Steel Ltd
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 6 hours ago
GO
Access Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Strong leadership skills, with the ability to negotiate, foster collaboration and build consensus.
Added 6 hours ago
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TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Added 6 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Added 6 hours ago
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Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 6 hours ago
C
Développeur Microsoft Dynamics 365 CE / Power Platform
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Montreal, QC
- Full-time
Minimum of 2 years of experience as a business analyst, designer, or developer
Added 6 hours ago
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Tax Technology Analyst, e- Invoicing
lululemon
Vancouver, BC
- Full-time
…we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused…
Added 7 hours ago
D
Quality & Risk Analyst, Audit & Assurance
Deloitte
Toronto, ON
- Full-time
The Quality & Risk Analyst will be responsible for ensuring the quality of audit client and engagement acceptances and that they are properly documented and monitored in our databases.
Added 7 hours ago
BT
Senior Tax Analyst
Baker Tilly Canada
Peterborough, ON
- Full-time
Be part of something bigger. Build with us today - Now, for tomorrow.
Added 7 hours ago
A
Senior Analyst, Compliance Monitoring – Load Settlement
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Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Transmission Tariff & Load Settlements, the Senior Analyst, Compliance Monitoring - Load Settlement is a key member of a collaborative team responsible for…
Added 7 hours ago
Senior Policy Analyst
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding career opportunities.
Added 7 hours ago
IT Operations & CMDB Analyst
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ON · Mississauga, ON
…possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for…

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277647

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps protect customers and minimize financial losses while ensuring activities comply with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Analyze alerts generated by fraud detection tools to assess the likelihood of fraudulent activity.
Investigate questionable transactions and activity across Tangerine products.
Contact customers proactively and determine whether accounts should be blocked to prevent further fraudulent activity.
Detect, investigate and mitigate fraud to minimize financial loss and customer impact.
Respond to large-scale fraud attacks by identifying potential points of compromise and taking action to protect other at-risk products.
Investigate new Mastercard acquisitions to assess application validity and risk.
Review ad hoc fraud referrals and correctly mark confirmed fraudulent applications for monitoring and tracking.
Identify, report and escalate emerging fraud trends and activities to management.
Collaborate with other departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team, service-level standards, the Bank’s annual Fraud Plan and departmental business objectives.
Apply the Bank’s risk appetite, risk culture and required operational, compliance, AML/ATF, sanctions and conduct controls in daily decisions.
Participate in team initiatives, embrace new procedures and technologies, and take ownership of your ongoing learning and development.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, with close attention to detail and the ability to make effective decisions.
You have proven interpersonal, verbal and written communication skills.
You have strong problem-resolution skills and can take ownership of customer concerns through to resolution.
You can apply active listening skills and appropriate acknowledgement when communicating with customers.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You can work independently while contributing effectively to an inclusive, high-performance team environment.
You can work fixed shifts within a hybrid environment, including non-standard hours, weekends and statutory or general holidays; current departmental hours are Monday to Sunday, 8:00 a.m. to midnight, and are subject to change based on business needs. The role also requires the use of a headset.
It would be an asset if you have post-secondary education in business or a related discipline, or previous Retail Banking, Advice Centre or Call Centre experience.
It would be an asset if you have knowledge of systems supporting debit cards, credit cards and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT, TYSY and TCS. Bilingual and unilingual opportunities may be available based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto || Canada : New Brunswick : Moncton || Canada : Ontario : Ottawa

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

The Fraud Detection Analyst is responsible for detecting, investigating, and mitigating fraudulent activity across various banking products to minimize financial loss. They also collaborate with internal teams to resolve fraud-related inquiries and ensure compliance with regulatory policies.

Requirements

Candidates must have a high school diploma and previous customer service experience, preferably in the financial services sector. Strong analytical, communication, and problem-solving skills are required to navigate complex systems and manage fraud alerts effectively.

Skills

Fraud detection
Investigation
Analytical skills
Critical thinking
Customer service
Problem resolution
Active listening
Communication skills
Attention to detail
Microsoft Word
Microsoft Excel
Risk management
Compliance
Data analysis

Benefits

Annual bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Fraud Detection
Banking
Risk Management
Compliance
AML
ATF
Sanctions
TSYS
PRM
Citadel
DAWT
TCS
Retail Banking
Call Centre
Data Analysis
Financial Services
Fraud Operations
Mastercard
Transaction Monitoring

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