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Added 22 mins ago
Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined…
Added 37 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 52 mins ago
LC
Senior Product Analyst, People Technology & Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
Senior Product Analyst, People Technology & Analytics - Brampton, ON
Added 1 hour ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
T
Senior Information Security Analyst - Detection Engineering
TD
Toronto, ON
- Full-time
We are seeking a Senior Information Security Analyst to support enterprise cybersecurity monitoring, detection engineering, and security operations improvement. This role will help develop…
Added 1 hour ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
Senior Analyst, Identity Lifecycle Management
Scotiabank
Toronto, ON
…Operations is responsible for the execution of established security controls pertaining to identity and access. This includes the centralized provisioning of user identities, the user…
Added 1 hour ago
Senior Data Analyst
Government of Alberta
AB
…Transportation and Economic Corridors (TEC). The Senior Data Analyst leads the analysis of complex traffic safety datasets and extracts key insights and interpretations to drive…
Added 1 hour ago
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Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
…pipelines, you will build the foundation that every data engineer, analyst, and data scientist depends on, including workspaces, compute, Unity Catalog governance, deployment pipelines, and…
Added 2 hours ago
T
IT Operations Analyst II-Host Operations
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 2 hours ago
C
Application Development Engineer (Java) - AVP
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 2 hours ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 2 hours ago
Budget Analyst
Government of Alberta
AB
…about the Government of Alberta finance community and how you can make a positive difference in the lives of Albertans, we encourage you to visit our Finance Career Hub for more…
Added 2 hours ago
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Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 3 hours ago
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Sr Business Analyst
Elite IT Solutions Inc
Montreal, QC
- Contract
- Bridge business and engineering teams by explaining requirements, constraints, and tradeoffs in terms each group can use.
Added 3 hours ago
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Senior GRC Analyst
Quantexa
Ottawa, ON
- $116,000 to $146,000 CAD / year
- Full-time
Quantexa is looking for an experienced Senior GRC Analyst to support our growing business. This role will be based in Toronto/Ottawa and will require travel to customer sites and other…
Added 4 hours ago
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Senior GRC Analyst
Quantexa
Toronto, ON
- $116,000 to $146,000 CAD / year
- Full-time
Quantexa is looking for an experienced Senior GRC Analyst to support our growing business. This role will be based in Toronto/Ottawa and will require travel to customer sites and other…
Added 4 hours ago
S
Senior Security Analyst
SAP
Toronto, ON
- Full-time
…challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great…
Added 4 hours ago
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Customer Success Operations Analyst
Global Relay
Vancouver, BC
- Full-time
…challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for…
Added 4 hours ago
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Business Analyst Specialist I - Marketing & Risk Management
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Calgary, AB
- Full-time
…prioritization, project coordination, and communication skills, and you can explain technical concepts clearly to business…
Added 4 hours ago
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AI Automation & Platform Analyst (Senior Analyst)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
At Mackenzie Investments You Can Build Your Career with Confidence. We are proud to be recognized as one of Canada’s Top 100 Employers for the fourth consecutive year and one of Canada’s…
Added 4 hours ago
T
Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 5 hours ago
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MONTRÉAL [HYBRID] - Production CSIRT Analyst Level III
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC
- Full-time
The Production CSIRT Analyst Level III position will provide security expertise to the 24x7 Security Operation Center (SOC). The primary purpose of this position is to help coordinate and…
Added 5 hours ago
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Compliance Crypto Analyst
Tetra Digital Group
Toronto, ON
- $75,000 to $115,000 CAD / year
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Added 5 hours ago
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FSS Senior Analyst, Payment Systems Oversight Division
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Toronto, ON
- Full-time
…intelligence, and changing macro-financial conditions that can affect liquidity and other financial risks. You will engage with staff at regulated entities, contribute to the Division's…

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277647

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps protect customers and minimize financial losses while ensuring activities comply with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Analyze alerts generated by fraud detection tools to assess the likelihood of fraudulent activity.
Investigate questionable transactions and activity across Tangerine products.
Contact customers proactively and determine whether accounts should be blocked to prevent further fraudulent activity.
Detect, investigate and mitigate fraud to minimize financial loss and customer impact.
Respond to large-scale fraud attacks by identifying potential points of compromise and taking action to protect other at-risk products.
Investigate new Mastercard acquisitions to assess application validity and risk.
Review ad hoc fraud referrals and correctly mark confirmed fraudulent applications for monitoring and tracking.
Identify, report and escalate emerging fraud trends and activities to management.
Collaborate with other departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team, service-level standards, the Bank’s annual Fraud Plan and departmental business objectives.
Apply the Bank’s risk appetite, risk culture and required operational, compliance, AML/ATF, sanctions and conduct controls in daily decisions.
Participate in team initiatives, embrace new procedures and technologies, and take ownership of your ongoing learning and development.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, with close attention to detail and the ability to make effective decisions.
You have proven interpersonal, verbal and written communication skills.
You have strong problem-resolution skills and can take ownership of customer concerns through to resolution.
You can apply active listening skills and appropriate acknowledgement when communicating with customers.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You can work independently while contributing effectively to an inclusive, high-performance team environment.
You can work fixed shifts within a hybrid environment, including non-standard hours, weekends and statutory or general holidays; current departmental hours are Monday to Sunday, 8:00 a.m. to midnight, and are subject to change based on business needs. The role also requires the use of a headset.
It would be an asset if you have post-secondary education in business or a related discipline, or previous Retail Banking, Advice Centre or Call Centre experience.
It would be an asset if you have knowledge of systems supporting debit cards, credit cards and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT, TYSY and TCS. Bilingual and unilingual opportunities may be available based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto || Canada : New Brunswick : Moncton || Canada : Ontario : Ottawa

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

The Fraud Detection Analyst is responsible for detecting, investigating, and mitigating fraudulent activity across various banking products to minimize financial loss. They also collaborate with internal teams to resolve fraud-related inquiries and ensure compliance with regulatory policies.

Requirements

Candidates must have a high school diploma and previous customer service experience, preferably in the financial services sector. Strong analytical, communication, and problem-solving skills are required to navigate complex systems and manage fraud alerts effectively.

Skills

Fraud detection
Investigation
Analytical skills
Critical thinking
Customer service
Problem resolution
Active listening
Communication skills
Attention to detail
Microsoft Word
Microsoft Excel
Risk management
Compliance
Data analysis

Benefits

Annual bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Fraud Detection
Banking
Risk Management
Compliance
AML
ATF
Sanctions
TSYS
PRM
Citadel
DAWT
TCS
Retail Banking
Call Centre
Data Analysis
Financial Services
Fraud Operations
Mastercard
Transaction Monitoring

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