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Added 9 mins ago
C&
Business Intelligence Analyst - Data and Automation
Communications & Power Industries (CPI)
Georgetown, ON
- $86,000 CAD / year
- Full-time
SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!
Added 9 mins ago
NC
Senior GIS Analyst (PFT) (CUPE 80.26) internal
Norfolk County
Remote, Canada
- Full-time
- Remote
…diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you’ll find endless opportunities to grow your skills, expand your ideas, and…
Added 9 mins ago
RS
Application Analyst - C / Sybase
Radiant Systems Solutions, Inc
AB · Edmonton, AB
- Contract
Technology and Innovation (TI) now supports the Oil and Gas Royalty division of Energy and Minerals. Technology and Innovations Ministry requires the services of an experienced C,…
Added 25 mins ago
RB
Payment Analyst - GA
Royal Bank of Canada
Toronto, ON
- Full-time
As a Payment Analyst - GA will be reporting to the Manager, U.S. Payments Processing. In this role, you are primarily focused on providing professional, attentive service to the first point…
Added 25 mins ago
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Senior Business Analyst
Klick
Toronto, ON
- Full-time
…high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we…
Added 39 mins ago
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Senior Business Analyst
Klick
Toronto, ON
- Full-time
…high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we…
Added 40 mins ago
AR
Senior Financial/Compensation Analyst (16 month) Temp
Acrisure Re
Toronto, ON
- $70,000 to $110,000 CAD / year
- Full-time
We act as a team to deliver success to our clients and to enable talent to thrive and develop. Innovation and creativity help us stand apart and underpin our growth. We empower our people…
Added 40 mins ago
NC
Senior GIS Analyst (PFT) (CUPE 80.26) internal
Norfolk County
ON · Simcoe, ON
- Full-time
…diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you'll find endless opportunities to grow your skills, expand your ideas, and…
Added 40 mins ago
AL
Accounts Payable Analyst
Air Liquide Healthcare
Mississauga, ON
- Full-time
…Industry and Healthcare. We believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools,…
Added 55 mins ago
VP
Canadian Business Immigration Lawyer
Vialto Partners
Vancouver, BC · Montreal, QC
- Full-time
Interest in innovation, legal technology, workflow automation, and technology-enabled service delivery.
Added 55 mins ago
CM
Senior Financial Analyst
Canadian Mental Health Association
Guelph, ON
- Full-time
Values that include: Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.
Added 55 mins ago
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IT Operations Analyst II
TD
Toronto, ON
- Full-time
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Added 1 hour ago
FM
Manufacturing Technical Analyst
Ford Motor Company
Oakville, ON
- Full-time
…three parts distribution centres, and three Connectivity and Innovation centers. Ford employs approximately 6,500 people in Canada, while an additional 20,000 people are employed in the…
Added 1 hour ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and…
Added 1 hour ago
L
Senior Product Manager
Liferaft
Remote, Canada
- Full-time
- Remote
Reporting to the Chief Innovation Officer, You will be responsible for defining product strategy, collaborating with cross-functional teams, and driving the development of innovative…
Added 1 hour ago
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Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 1 hour ago
R
RCI-ROCG-43883 Legal Analyst
Rangam
Mississauga, ON
- $33 to $35 CAD / hour
- Contract
We are seeking a Legal Analyst with a strong background in commercial contract management, drafting, reviewing, and negotiation.
Added 1 hour ago
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Finance Manager
Vaco
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Support process improvements and innovation across Corporate Finance
Added 1 hour ago
SS
Business Analyst, Assistant Vice President
State Street
Toronto, ON
- Full-time
The Business Analyst , AVP has responsibility to support the Canada CEO and head of Canada Relationship Management (RM) by: building and maintaining executive reporting and presentations,…
Added 1 hour ago
C
Apps Dev Intmd Programmer Analyst
Citi
Mississauga, ON
- Full-time
Work with a Talented Team: Collaborate with a skilled team of developers, product owners, and architects, fostering a culture of engineering excellence and innovation.
Added 1 hour ago
JI
Junior Data Analyst
J.D. Irving, Limited
NS · Dartmouth, NS
- Full-time
As a Jr. Data Analyst (Crewing), you will support the development of reliable data assets that help teams make informed decisions, improve processes, and solve complex business challenges.…
Added 1 hour ago
L
Analyst - Retirement consulting
LifeWorks
Montreal, QC
- Full-time
…lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital…
Added 2 hours ago
RB
Equity Derivative Operations Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
As an Equity Derivatives Operations Analyst, you will ensure the timely and accurate completion of the primary responsibilities detailed below to support Equity Derivatives Businesses…
Added 2 hours ago
M
Marketing Data Analyst
MDG
Oakville, ON
- Full-time
We are looking for a motivated and analytical Marketing Data Analyst to join our growing team in Oakville, ON. This role focuses on using data, statistical analysis, and AI-powered tools to…
Added 2 hours ago
R
Equity Derivative Operations Analyst
RBC
Toronto, ON
- Full-time
As an Equity Derivatives Operations Analyst, you will ensure the timely and accurate completion of the primary responsibilities detailed below to support Equity Derivatives Businesses…

Scotiabank

Fraud Detection Analyst

Toronto, ON, M2H 0A1, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277647

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let’s shape the future of banking together!

The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps protect customers and minimize financial losses while ensuring activities comply with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

Analyze alerts generated by fraud detection tools to assess the likelihood of fraudulent activity.
Investigate questionable transactions and activity across Tangerine products.
Contact customers proactively and determine whether accounts should be blocked to prevent further fraudulent activity.
Detect, investigate and mitigate fraud to minimize financial loss and customer impact.
Respond to large-scale fraud attacks by identifying potential points of compromise and taking action to protect other at-risk products.
Investigate new Mastercard acquisitions to assess application validity and risk.
Review ad hoc fraud referrals and correctly mark confirmed fraudulent applications for monitoring and tracking.
Identify, report and escalate emerging fraud trends and activities to management.
Collaborate with other departments to resolve fraud-related inquiries and customer complaints.
Support the Fraud inbound team, service-level standards, the Bank’s annual Fraud Plan and departmental business objectives.
Apply the Bank’s risk appetite, risk culture and required operational, compliance, AML/ATF, sanctions and conduct controls in daily decisions.
Participate in team initiatives, embrace new procedures and technologies, and take ownership of your ongoing learning and development.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

You have a high school diploma or equivalent.
You have customer service experience, preferably within the financial services industry.
You have strong analytical and critical-thinking skills, with close attention to detail and the ability to make effective decisions.
You have proven interpersonal, verbal and written communication skills.
You have strong problem-resolution skills and can take ownership of customer concerns through to resolution.
You can apply active listening skills and appropriate acknowledgement when communicating with customers.
You can work effectively in a fast-paced environment and navigate multiple applications and systems.
You have working knowledge of basic PC applications, including Microsoft Word and Microsoft Excel.
You can work independently while contributing effectively to an inclusive, high-performance team environment.
You can work fixed shifts within a hybrid environment, including non-standard hours, weekends and statutory or general holidays; current departmental hours are Monday to Sunday, 8:00 a.m. to midnight, and are subject to change based on business needs. The role also requires the use of a headset.
It would be an asset if you have post-secondary education in business or a related discipline, or previous Retail Banking, Advice Centre or Call Centre experience.
It would be an asset if you have knowledge of systems supporting debit cards, credit cards and alternate delivery channel products, including TSYS, PRM, Citadel, DAWT, TYSY and TCS. Bilingual and unilingual opportunities may be available based on customer and business needs.

What’s in it for you?

A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto || Canada : New Brunswick : Moncton || Canada : Ontario : Ottawa

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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More about this job

Responsibilities

The Fraud Detection Analyst is responsible for detecting, investigating, and mitigating fraudulent activity across various banking products to minimize financial loss. They also collaborate with internal teams to resolve fraud-related inquiries and ensure compliance with regulatory policies.

Requirements

Candidates must have a high school diploma and previous customer service experience, preferably in the financial services sector. Strong analytical, communication, and problem-solving skills are required to navigate complex systems and manage fraud alerts effectively.

Skills

Fraud detection
Investigation
Analytical skills
Critical thinking
Customer service
Problem resolution
Active listening
Communication skills
Attention to detail
Microsoft Word
Microsoft Excel
Risk management
Compliance
Data analysis

Benefits

Annual bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits

Visa sponsorship

Not detected in the job text

Keywords

Fraud Detection
Banking
Risk Management
Compliance
AML
ATF
Sanctions
TSYS
PRM
Citadel
DAWT
TCS
Retail Banking
Call Centre
Data Analysis
Financial Services
Fraud Operations
Mastercard
Transaction Monitoring

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